Measuring the quality of hospital care: An inventory of indicators

Internal Medicine Journal

Volumn 39, Issue 6, 2009, Pages 352-360

  Copnell, B ^a,b   Hagger, V ^a   Wilson, S G ^a   Evans, S M ^a   Sprivulis, P C ^a   Cameron, P A ^a  

^a MONASH UNIVERSITY   (Australia)

^b ALFRED HOSPITAL   (Australia)

Author keywords

Health care; Hospital; Quality assurance; Quality indicator; Quality of health care

Indexed keywords

ARTICLE; CARDIOLOGY; CLINICAL INDICATOR; HEALTH CARE ORGANIZATION; HEALTH CARE QUALITY; HOSPITAL CARE; MENTAL HEALTH; PATIENT SAFETY; PERFORMANCE MEASUREMENT SYSTEM; PRIORITY JOURNAL; PRODUCTIVITY; QUALITY CONTROL; THORAX SURGERY;

HOSPITALIZATION; HOSPITALS; HUMANS; QUALITY INDICATORS, HEALTH CARE; QUALITY OF HEALTH CARE;

EID: 67650711473     PISSN: 14440903     EISSN: 14455994     Source Type: Journal    
DOI: 10.1111/j.1445-5994.2009.01961.x     Document Type: Article

References (34)

1. Groene O, Skau JKH, Frolich A. An international review of projects on hospital performance assessment. Int J Qual Health Care 2008 20 : 162 71.
2. Mainz J. Defining and classifying clinical indicators for quality improvement. Int J Qual Health Care 2003 15 : 523 30.
3. Schuster MA, McGlynn EA, Brook RH. How good is the quality of health care in the United States? Milbank Q 2005 83 : 843 95.
4. Freeman T. Using performance indicators to improve health care quality in the public sector: a review of the literature. Health Serv Manage Res 2002 15 : 126 37.
5. Williams S, Schmaltz S, Morton D, Koss R, Loeb J. Quality of care in U.S. hospitals as reflected by standardized measures, 2002-2004. N Engl J Med 2005 353 : 255 64.
6. Wachter RM, Flanders SA, Fee C, Pronovost PJ. Public reporting of antibiotic timing in patients with pneumonia: lessons from a flawed performance measure. Ann Intern Med 2008 149 : 29 32.
7. Mainz J. Developing evidence-based clinical indicators: a state of the art methods primer. Int J Qual Health Care 2003 15 : i5 i11.
8. Snyder L, Neubauer RL, for the American College of Physicians Ethics Professionalism and Human Rights Committee. Pay-for-performance principles that promote patient-centered care: an ethics manifesto. Ann Intern Med 2007 147 : 792 4.
9. Lilford R, Mohammed MA, Spiegelhalter D, Thomson R. Use and misuse of process and outcome data in managing performance of acute medical care: avoiding institutional stigma. Lancet 2004 363 : 1147 54.
10. Mant J. Process versus outcome indicators in the assessment of quality of health care. Int J Qual Health Care 2001 13 : 475 80.
11. Evans S, Lowinger J, Sprivulis P, Hagger V, Copnell B, Cameron P. Prioritising quality indicator development across the healthcare system: identifying what to measure. Intern Med J (in press). doi: 10.1111/j.1445-5994. 2008.01733.x.
12. Donabedian A. The quality of care. How can it be assessed? JAMA 1988 260 : 1743 48.
13. Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington DC : National Academies Press 2001.
14. Mainz J, Krog B, Bjornshave B, Bartels P. Nationwide continuous quality improvement using clinical indicators: the Danish National Indicator Project. Int J Qual Health Care 2004 16 : i45 50.
15. Mattke S, Epstein AM, Leatherman S. The OECD Health Care Quality Indicators Project: history and background. Int J Qual Health Care 2006 18 : 1 4. (Pubitemid 44404500)
16. Australian Institute of Health and Welfare. Australian Hospital Statistics 2006-07. Health services series no. 31. Cat. no. HSE 55. Canberra : AIHW 2008.
17. National Kidney Foundation homepage on the Internet Kidney Disease Outcomes Quality Initiative. Updated 2008. [cited 2008 Aug]. Available from: URL: http://www.kidney.org/Professionals/kdoqi/
18. Donabedian A. Evaluating the quality of medical care. Milbank Q 2005 83 : 691 729. (Pubitemid 43127783)
19. Rubin HR, Pronovost P, Diette GB. The advantages and disadvantages of process-based measures of health care quality. Int J Qual Health Care 2001 13 : 469 74.
20. Gandjour A, Kleinschmit F, Littmann V, Lauterbach KW. An evidence-based evaluation of quality and efficiency indicators. Qual Manag Health Care 2002 10 : 41 52.
21. Arah OA, Westert GP, Hurst J, Klazinga NS. A conceptual framework for the OECD Health Care Quality Indicators Project. Int J Qual Health Care 2006 18 (Suppl 1 5 13. (Pubitemid 44417940)
22. Picker Institute homepage on the Internet Principles of Patient-Centered Care cited 2008 Dec]. Available from: URL: http://www.pickerinstitute.org/about/ about.html
23. Kazandjian VA, Wicker K, Ogunbo S, Silverman N. Understanding safer practices in health care: a prologue for the role of indicators. J Eval Clin Pract 2005 11 : 161 70.
24. Elwyn G, Buetow S, Hibbard J, Wensing M. Measuring quality through performance. Respecting the subjective: quality measurement from the patient's perspective. BMJ 2007 335 : 1021 2.
25. Coffey RM, Andrews RM, Moy E. Racial, ethnic, and socioeconomic disparities in estimates of AHRQ patient safety indicators. Med Care 2005 43 : I48 57.
26. Hebb JH, Fitzgerald D, Fan W. Health care disparities in disadvantaged Medicare beneficiaries: a national project review. J Health Hum Serv Adm 2003 26 : 153 73.
27. Fremantle E, Zurynski Y, Mahajan D, D'Antoine H, Elliott E. Indigenous child health: urgent need for improved data to underpin better health outcomes. Med J Aust 2008 188 : 588 91.
28. Arispe IE, Holmes JS, Moy E. Measurement challenges in developing the national healthcare quality report and the national healthcare disparities report. Med Care 2005 43 : I17 23.
29. Lin V, Gruszin S, Ellickson C, Glover J, Silburn K, Wilson G et al. Comparative evaluation of indicators for gender equity and health. Int J Public Health 2007 52 : S19 26.
30. American Academy of Pediatrics Steering Committee on Quality Improvement and Management, and Committee on Practice and Ambulatory Medicine. Principles for the development and use of quality measures. Pediatrics 2008 121 : 411 18.
31. Arora VM, McGory ML, Fung CH. Quality indicators for hospitalization and surgery in vulnerable elders. J Am Geriatr Soc 2007 55 : S347 58.
32. Grunfeld E, Lethbridge L, Dewar R, Lawson B, Paszat LF, Johnston G et al. Towards using administrative databases to measure population-based indicators of quality of end-of-life care: testing the methodology. Palliat Med 2006 20 : 769 77.
33. Mularski RA, Curtis JR, Billings JA, Burt R, Byock I, Fuhrman C et al. Proposed quality measures for palliative care in the critically ill: a consensus from the Robert Wood Johnson Foundation Critical Care Workgroup. Crit Care Med 2006 34 : S404 11.
34. Alexander GR. Nursing sensitive databases: their existence, challenges, and importance. Med Care Res Rev 2007 64 : S44 63.