Can Six Sigma be the “cure” for our “ailing” NHS?

Leadership in Health Services

Volumn 20, Issue 4, 2007, Pages 242-253

  Bowerman, Jennifer ^a   Antony, Jiju ^a   Downey Ennis, Kay ^b   Antony, Frenie ^c   Seow, Chris ^d  

^a UNIVERSITY OF STRATHCLYDE   (United Kingdom)

^b Central Management Office   (Ireland)

^c GLASGOW CALEDONIAN UNIVERSITY   (United Kingdom)

^d UNIVERSITY OF EAST LONDON   (United Kingdom)

Author keywords

Health services; National Health Service; Performance management; Quality; Six sigma

Indexed keywords

ARTICLE; HUMAN; METHODOLOGY; NATIONAL HEALTH SERVICE; ORGANIZATION AND MANAGEMENT; PUBLIC HOSPITAL; TOTAL QUALITY MANAGEMENT; UNITED KINGDOM;

EFFICIENCY, ORGANIZATIONAL; GREAT BRITAIN; HOSPITALS, PUBLIC; HUMANS; STATE MEDICINE; TOTAL QUALITY MANAGEMENT;

EID: 67650426655     PISSN: 17511879     EISSN: None     Source Type: Journal    
DOI: 10.1108/17511870710829355     Document Type: Article

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