메뉴 건너뛰기




Volumn 9, Issue 1, 2008, Pages 35-59

Trade show websites: An examination of critical websites' quality factors and content items

Author keywords

Convention and exhibition; Information quality; Relationship quality; Service quality; System quality; Trade show; Trade show website; Website quality; Website success

Indexed keywords


EID: 67650000486     PISSN: 15470148     EISSN: 15470156     Source Type: Journal    
DOI: 10.1080/15470140802104565     Document Type: Article
Times cited : (11)

References (27)
  • 1
    • 18844436182 scopus 로고    scopus 로고
    • Relationship quality, relationship marketing, and client perceptions of the levels of service quality of charitable organisations
    • Bennette, R., & Barkensjo, A. (2005). Relationship quality, relationship marketing, and client perceptions of the levels of service quality of charitable organisations. International Journal of Service Industry Management, 16, 81-106.
    • (2005) International Journal of Service Industry Management , vol.16 , pp. 81-106
    • Bennette, R.1    Barkensjo, A.2
  • 2
    • 84951659358 scopus 로고
    • Relationship marketing services - growing interest, emerging perspectives
    • Berry, L. L. (1995). Relationship marketing services - growing interest, emerging perspectives. Journal of Academic Marketing Science, 23, 236-245.
    • (1995) Journal of Academic Marketing Science , vol.23 , pp. 236-245
    • Berry, L.L.1
  • 4
    • 4544228530 scopus 로고    scopus 로고
    • Improving the quality of online presence through interactivity
    • Chen, K., & Yen, D. (2004). Improving the quality of online presence through interactivity. Information & Management, 42, 217-226.
    • (2004) Information & Management , vol.42 , pp. 217-226
    • Chen, K.1    Yen, D.2
  • 5
    • 16644382044 scopus 로고    scopus 로고
    • Website quality and customer's behavioural intention: An exploratory study of the role of information asymmetry
    • Chiu, H. C., Hsieh, Y. C., & Kao, C.Y. (2005). Website quality and customer's behavioural intention: An exploratory study of the role of information asymmetry. Total Quality Management, 16, 185-197.
    • (2005) Total Quality Management , vol.16 , pp. 185-197
    • Chiu, H.C.1    Hsieh, Y.C.2    Kao, C.Y.3
  • 7
    • 72249114849 scopus 로고
    • Information systems success: The quest for the dependent variable
    • DeLone, W., & McLean, E. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3, 60-95.
    • (1992) Information Systems Research , vol.3 , pp. 60-95
    • DeLone, W.1    McLean, E.2
  • 8
    • 0037368865 scopus 로고    scopus 로고
    • The DeLone and McLean model of information systems success: A ten-year update
    • DeLone, W., & McLean, E. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19, 9-30.
    • (2003) Journal of Management Information Systems , vol.19 , pp. 9-30
    • DeLone, W.1    McLean, E.2
  • 9
    • 7444259870 scopus 로고    scopus 로고
    • Measuring e-commerce success: Applying the DeLone and McLean information systems success model
    • DeLone, W., & McLean, E. (2004). Measuring e-commerce success: Applying the DeLone and McLean information systems success model. International Journal of Electronic Commerce, 9, 31-47.
    • (2004) International Journal of Electronic Commerce , vol.9 , pp. 31-47
    • DeLone, W.1    McLean, E.2
  • 11
    • 33749641410 scopus 로고    scopus 로고
    • Exploring content and design factors associated with convention and visitors bureau web site development: An analysis of recognition by meeting managers
    • Ha, M., & Love, C. (2005). Exploring content and design factors associated with convention and visitors bureau web site development: An analysis of recognition by meeting managers. Journal of Convention & Event Tourism, 7, 43-59.
    • (2005) Journal of Convention & Event Tourism , vol.7 , pp. 43-59
    • Ha, M.1    Love, C.2
  • 13
    • 4644341655 scopus 로고    scopus 로고
    • Architectural criteria for website evaluation-conceptual framework and empirical validation
    • Hong, S., & Kim, J. (2004). Architectural criteria for website evaluation-conceptual framework and empirical validation. Behavior & Information Technology, 23, 337-357.
    • (2004) Behavior & Information Technology , vol.23 , pp. 337-357
    • Hong, S.1    Kim, J.2
  • 14
    • 0001136450 scopus 로고    scopus 로고
    • Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Web sites
    • Jeong, M., & Lambert, C. U. (2001). Adaptation of an information quality framework to measure customers' behavioral intentions to use lodging Web sites. International Journal of Hospitality Management, 20, 129-146.
    • (2001) International Journal of Hospitality Management , vol.20 , pp. 129-146
    • Jeong, M.1    Lambert, C.U.2
  • 15
    • 67649929079 scopus 로고    scopus 로고
    • Retrieved December 5, 2005, from
    • Las Vegas Leisure Guide. (n.d.). Retrieved December 5, 2005, from http://www.pcap.com /lvconv.htm.
    • Las Vegas Leisure Guide. (n.d.)
  • 16
    • 0002440674 scopus 로고    scopus 로고
    • Exploring the factors associated with Web site success in the context of electronic commerce
    • Liu, C., & Arnett, K. P. (2000). Exploring the factors associated with Web site success in the context of electronic commerce, Information & Management, 38, 23-33.
    • (2000) Information & Management , vol.38 , pp. 23-33
    • Liu, C.1    Arnett, K.P.2
  • 17
    • 67649940708 scopus 로고    scopus 로고
    • Meetings and Conventions (2004)
    • Retrieved January 23, 2005, from
    • Meetings and Conventions (2004). 2004 Meeting Market Report. Retrieved January 23, 2005, from http://www.mcmag.com/mmr2004/index.html.
    • (2004) Meeting Market Report
  • 18
  • 19
    • 85032069205 scopus 로고    scopus 로고
    • The effectiveness of convention and exhibition websites: A transatlantic comparison and future scenario
    • Myung, S., Morrison, A. M., & Taylor, J. S. (2005). The effectiveness of convention and exhibition websites: A transatlantic comparison and future scenario. Tourism Recreation Research, 30, 49-59.
    • (2005) Tourism Recreation Research , vol.30 , pp. 49-59
    • Myung, S.1    Morrison, A.M.2    Taylor, J.S.3
  • 21
    • 0036015965 scopus 로고    scopus 로고
    • Web site usability, design, and performance metrics
    • Palmer, J. W. (2002). Web site usability, design, and performance metrics. Information Systems Research, 13, 151-167.
    • (2002) Information Systems Research , vol.13 , pp. 151-167
    • Palmer, J.W.1
  • 22
    • 0001312089 scopus 로고
    • SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality
    • Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1988). SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality. Journal of Retailing, 64, 12-40.
    • (1988) Journal of Retailing , vol.64 , pp. 12-40
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 23
    • 67649913440 scopus 로고    scopus 로고
    • The effectiveness of trade show efforts for exhibitors of woodworking machinery
    • UMI No. 9836770
    • Smith, T. M. (1998). The effectiveness of trade show efforts for exhibitors of woodworking machinery. Dissertation Abstract International, 59(06), 2108 (UMI No. 9836770).
    • (1998) Dissertation Abstract International , vol.59 , Issue.6 , pp. 2108
    • Smith, T.M.1
  • 24
    • 0012121894 scopus 로고    scopus 로고
    • Internet-based evaluation of tourism web site effectiveness: Methodological issues and survey results
    • Tierney, P. (2000). Internet-based evaluation of tourism web site effectiveness: Methodological issues and survey results. Journal of Travel Research, 39, 212-219.
    • (2000) Journal of Travel Research , vol.39 , pp. 212-219
    • Tierney, P.1
  • 25
    • 22544447335 scopus 로고    scopus 로고
    • Meeting planners' use and evaluation of convention and visitor bureaus
    • Weber, K. (2001). Meeting planners' use and evaluation of convention and visitor bureaus. Tourism Management, 22, 509-606.
    • (2001) Tourism Management , vol.22 , pp. 509-606
    • Weber, K.1
  • 26
    • 67649905730 scopus 로고    scopus 로고
    • What's on your web site?
    • October 9
    • Wimberly, R. (2006, October 9). What's on your web site? Tradeshow Week, 36, 6-10.
    • (2006) Tradeshow Week , vol.36 , pp. 6-10
    • Wimberly, R.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.