Risks and benefits of business process outsourcing: A study of transaction services in the German banking industry

Information and Management

Volumn 46, Issue 4, 2009, Pages 249-257

  Gewald, Heiko ^a   Dibbern, Jens ^b  

^a Institute for Information Systems   (Germany)

^b UNIVERSITY OF BERN   (Switzerland)

Author keywords

Business process outsourcing; Group comparison; Partial least squares; Path dependence theory; Perceived risk theory; Questionnaire surveys; Risk benefit concept

Indexed keywords

BUSINESS PROCESS OUTSOURCING; GROUP COMPARISON; PARTIAL LEAST SQUARES; PATH DEPENDENCE THEORY; PERCEIVED RISK THEORY; QUESTIONNAIRE SURVEYS;

CURVE FITTING; LEAST SQUARES APPROXIMATIONS; OUTSOURCING; SURVEYS;

RISK ANALYSIS;

EID: 67349114543     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2009.03.002     Document Type: Article

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