Organizational Climate Configurations: Relationships to Collective Attitudes, Customer Satisfaction, and Financial Performance

Journal of Applied Psychology

Volumn 94, Issue 3, 2009, Pages 618-634

  Schulte, Mathis ^a   Ostroff, Cheri ^b   Shmulyian, Svetlana ^c   Kinicki, Angelo ^d  

^a UNIVERSITY OF PENNSYLVANIA   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

^c Och Spine at New York Presbyterian Hospitals   (United States)

^d ARIZONA STATE UNIVERSITY   (United States)

Author keywords

climate configurations; customer satisfaction; employee attitudes; financial performance; organizational climate

Indexed keywords

ADULT; ARTICLE; ATTITUDE; CONSUMER; COST BENEFIT ANALYSIS; ECONOMICS; FEMALE; FOOD INDUSTRY; HUMAN; JOB SATISFACTION; MALE; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; QUESTIONNAIRE; SOCIAL DOMINANCE; SOCIAL PSYCHOLOGY;

ADULT; ATTITUDE; CONSUMER SATISFACTION; COST-BENEFIT ANALYSIS; EFFICIENCY, ORGANIZATIONAL; FEMALE; FOOD INDUSTRY; HIERARCHY, SOCIAL; HUMANS; JOB SATISFACTION; MALE; ORGANIZATIONAL CULTURE; ORGANIZATIONAL OBJECTIVES; PERSONNEL LOYALTY; QUESTIONNAIRES; SOCIAL CONFORMITY;

EID: 65649110459     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/a0014365     Document Type: Article

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