A strategy-based process for implementing knowledge management: An integrative view and empirical study

Journal of the American Society for Information Science and Technology

Volumn 60, Issue 4, 2009, Pages 789-802

  Wu, Ing Long ^a   Lin, Han Chang ^b  

^a NATIONAL CHUNG CHENG UNIVERSITY   (Taiwan)

^b Information Technology Division   (Taiwan)

Author keywords

[No Author keywords available]

Indexed keywords

BUSINESS MANAGERS; BUSINESS STRATEGIES; COMPETITIVE ADVANTAGES; COMPETITIVE STRATEGIES; EMPIRICAL RESULTS; EMPIRICAL STUDIES; FIRM PERFORMANCE; IMPLEMENTATION APPROACHES; IMPLEMENTATION PRACTICES; KEY DETERMINANTS; KNOWLEDGE RESOURCES; PROCESS-BASED MODELS; SPECIFIC KNOWLEDGE;

COMPETITION; KNOWLEDGE BASED SYSTEMS; MANAGEMENT; STRATEGIC PLANNING;

KNOWLEDGE MANAGEMENT;

EID: 63849138754     PISSN: 15322882     EISSN: 15322890     Source Type: Journal    
DOI: 10.1002/asi.20999     Document Type: Article

References (61)

1. Alavi, M., & Leidner, D.E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.
2. Barney, J.B. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
3. Bierly, P., & Chakrabarti, A. (1996). Generic knowledge strategies in the US pharmaceutical industry. Strategic Management Journal, 17, 123-135.
4. Bixler, C. (2002). Codification, personalization, and integration. K.M World, 11(3), 18.
5. Bloodgood, J.M., & Salisbury, W.D. (2001). Understanding the influence of organizational change strategies on information technology and knowledge management strategies. Decision Support Systems, 31, 55-69.
6. Boisot, M.H. (1998). Knowledge assets. Oxford: Oxford University Press.
7. Brockman, B.K., & Morgan, R.M. (2003). The role of existing knowledge in new product innovativeness and performance. Decision Sciences, 34(2), 385-419.
8. Byrd, T.A., & Turner, D.E. (2001). The exploratory examination of the relationship between flexible IT infrastructure and competitive advantage. Information & Management, 39(1), 41-52.
9. Carlsson, S.A. (2003). Knowledge managing and knowledge management systems in inter-organizational networks. Knowledge and Process Management, 10(3), 194-206.
10. Conant, J.S., Mokwa, M.P., & Varadarajan, PR. (1990). Strategic types, distinctive marketing competencies and organizational performance: A multiple measure-based study. Strategic Management Journal, 11(5), 365-383.
11. Conner, K., & Prahalad, C. (1996). A resource-based theory of the firm: Knowledge versus opportunism. Organization Science, 7(5), 477-501.
12. Darroch, J. (2005). Knowledge management, innovation, and firm performance. Journal of Knowledge Management. 9(3). 101-115.
13. Davenport, T., DeLong, D.W., & Beers, M.C. (1998). Successful knowledge management projects. Sloan Management Review, 39(2), 43-58.
14. Davis, M.C. (1998). Knowledge management: information strategy. The Executive's Journal, 11-22.
15. Davis. S., & Botkin. J. (1994). The monster under the bed: How business is mastering the opportunity of knowledge for profit. New York: Simon and Schuster.
16. Decarolis, D.M., & Deeds, D. (1999). The impact on stocks and flows of organizational knowledge on firm performance: An empirical investigation of the biotechnology industry. Strategic Management Journal, 20, 953-968.
17. DeGeus, A. (1988). Planning as learning. Harvard Business Review, 66(2), 70-74.
18. Desouza, K.C., & Awazu, Y. (2005). Maintaining knowledge management systems: A strategic imperative. Journal of the American Society for Information Science and Technology, 56(7), 765-768.
19. Drucker, P. (1995). The post-capitalist society. Oxford: Butterworth Heinemann.
20. Dunford, R. (2000). Key challenges in the search for the effective management of knowledge in management consulting firms. Journal of Knowledge Management, 4(4), 295-302.
21. Earl, M. (2001). Knowledge management strategies: Toward a taxonomy. Journal of Management Information Systems, 18(1), 215-233.
22. Fomell, C., & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18, 39-50.
23. Ghoshal, S., & Moran, P. (1996). Bad for practice: A critique of the transaction cost theory. Academy of Management Review, 21(1), 13-47.
24. Gold, A.H., Malhotra, A., & Segars, A.H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185-214.
25. Griffin, A., & Page, A.L. (1993). An interim report on measuring product development success and failure. Journal of product Innovation Management, 10(4), 291-308.
26. Hansen, M.T., (2002). Knowledge networks: explaining effective knowledge sharing in multiunit companies. Organization Science, 13(3), 232-248.
27. Hansen, T.M., Nohria, N., & Tierney, T. (1999). What's your strategy for managing knowledge. Harvard Business Review, March-April, 106-116.
28. Hart, S.L., & Banbury, C. (1994). How strategy-making processes can make a difference. Strategic Management Journal, 15(4). 251-269.
29. Henry, J.W., & Stone, R.W. (1994). A structural equation model of enduser satisfaction with a computer-based medical information system. Information Resources Management Journal, 7(3), 21-33.
30. Kettinger, W.J., Grover, V., Guha, S., & Segars, A.H. (1994). Strategic information systems revisited: A study in sustainability and performance. MIS Quarterly, 18, 31-58.
31. Kling, R., & Jewett, T. (1994). The social design of worklife with computers and networks: An open natural system perspectives. Advances in Computers, 39, 239-293.
32. Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179-228.
33. Mata, F.J., Fuerst, W.L., & Barney, J.B. (1995). Information technology and sustained competitive advantage: A resource-based analysis. MIS Quarterly, 19(4), 487-505.
34. McInerney, C. (2002). Knowledge management and the dynamic nature of knowledge. Journal of the American Society for Information Science and Technology, 53(12), 1009-1018.
35. Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Review: Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly, 28(2), 283-322.
36. Miles, R.E., & Snow, C.C. (1978). Organizational strategy, structure, and process. New York: McGraw Hill.
37. Moorman, C., & Miner, A.S. (1997). The impact of organizational memory on new product performance and creativity. Journal of Marketing Research, 34(1), 91-106.
38. Nonaka, I. (1994). Dynamic theory of organizational knowledge creation. Organization Science, 5(1), 14-37.
39. Nonaka, I., & Teece, D.J. (2001). Managing Industrial knowledge: Creation, transfer and utilization. London: Sage.
40. Parent, M., Gallupe. R.B., Salisbury, W.D., & Handeliman, J.M. (2000). Knowledge creation in focus group: Can group technologies help? Information & Management, 38(1), 47-58.
41. Porter, M.E. (1980). Competitive strategy: Techniques for analyzing industries and competitors. New York: The Free Press.
42. Prahalad, C., & Hamel, G. (1990). The core competence of the corporation. Harvard Business Review, 68(3), 79-91.
43. Rubenstein-Montano, B., Liebowitz, J., & Buchwalter, J. (2001). A system thinking framework for knowledge management. Decision Support Systems, 31, 5-16.
44. Ruggles, R. (1998). The state of the notion: Knowledge management in practice. California Management Review, 40(3), 80-89.
45. Schultze, U., & Leidner, D.E. (2002). Studying knowledge management in information systems research: Discourses and theoretical assumption. MIS Quarterly, 26(3), 213-242.
46. Segars, A.H., & Grover, V. (1993). Re-examining perceived ease of use and usefulness: A confirmatory factor analysis. MIS Quarterly, 17(4), 517-525.
47. Segev, E. (1989). A systematic comparative analysis and synthesis of two business-level strategic typologies. Strategic Management Journal, 10, 487-505.
48. Shortell, S.M., & Zajac, E.J. (1990). Perceptual and archival measures of Miles and Snow's strategic types: A comprehensive assessment of reliability and validity. Academy of Management Journal, 33(4), 817-832.
49. Sinkula, J.M. (1994). Market information processing and organizational learning. Journal of Marketing, 58(1), 35-45.
50. Swan, J., Newell, S., & Robertson, M. (2000). Knowledge managementwhen will people management enter the debate? In R.H. Sprague (Ed.), Proceedings of the 33rd Hawaii International Conference on System Sciences (pp. 3026-3035). Los Alamitos, CA: IEEE Computer Society Press.
51. Tanriverdi, H. (2005). Information technology relatedness, knowledge management capability, and performance of multibusiness firms. MIS Quarterly, 29(2), 311-334.
52. Tanriverdi, H., & Venkatraman, N. (2005). Knowledge relatedness and performance of multibusiness firms. Strategic Management Journal, 26, 97-119.
53. Teece, D.J. (2000). Strategies for managing knowledge assets: The role of firm structure and industrial context. Long Range Planning, 33(4), 35-54.
54. Tsoukas, H. (1996). The firm as a distributed knowledge system: A constructionist approach. Strategic Management Journal, 17, 11-25.
55. Wiseman, C. (1988). Strategic information systems. Homewood, Illinois: Irwin.
56. Woodman, R., Sawyer, J., & Griffin, R. (1993). Toward a theory of organizational creativity. Academy of Management Review, 18(2), 293-321.
57. Wu, I-L., & Chen, J-L. (2006). A hybrid performance measure system for e-business investments in high-tech manufacturing: An empirical study. Information & Management, 43, 364-377.
58. Yeoh, P., & Roth, K. (1999). An empirical analysis of sustained advantage in the U.S. pharmaceutical industry: Impact of firm resources and capabilities. Strategic Management Journal, 20, 637-653.
59. Yeung, A.K., Ulrich, D.O., Nason, S.W., & Glinow, M.A. (1999). Organizational learning capability. New York: Oxford University Press.
60. Zack, M.H. (1999a). Developing a knowledge strategy. California Management Review. 41(3), 125-145.
61. Zack, M.H. (1999b). Managing codified knowledge. Sloan Management Review, 40(4), 45-58.