메뉴 건너뛰기




Volumn 15, Issue 2, 2009, Pages 129-148

An examination of tourists' attitudinal and behavioral loyalty: Comparison between domestic and international tourists

Author keywords

Attachment; Destination loyalty; Familiarity; Motivation; Perceived value; Satisfaction

Indexed keywords


EID: 62949153014     PISSN: 13567667     EISSN: 14791870     Source Type: Journal    
DOI: 10.1177/1356766708100820     Document Type: Article
Times cited : (147)

References (88)
  • 1
    • 33746363504 scopus 로고    scopus 로고
    • 'Increasing Customers' Loyalty in a Skiing Resort: The Contribution of Place Attachment and Service Quality'
    • Alexandris, K., Kouthouris, C. and Meligdis, A. (2006) 'Increasing Customers' Loyalty in a Skiing Resort: The Contribution of Place Attachment and Service Quality', Contemporary Hospitality Management 18 (5). 414-25.
    • (2006) Contemporary Hospitality Management , vol.18 , Issue.5 , pp. 414-25
    • Alexandris, K.1    Kouthouris, C.2    Meligdis, A.3
  • 2
    • 84905168490 scopus 로고    scopus 로고
    • 'Consumers'True Brand Loyalty: The Central Role of Commitment'
    • Amine,A. (1998) 'Consumers'True Brand Loyalty: The Central Role of Commitment', Strategic Marketing 6: 305-19.
    • (1998) Strategic Marketing , vol.6 , pp. 305-19
    • Amine, A.1
  • 3
    • 0000141407 scopus 로고
    • 'The Usefulness of SelectedVariables for Predicting Activity Loyalty'
    • Backman, S.J. and Crompton, J.L. (1991 a) 'The Usefulness of SelectedVariables for Predicting Activity Loyalty', Leisure Science 13: 205-20.
    • (1991) Leisure Science , vol.13 , pp. 205-20
    • Backman, S.J.1    Crompton, J.L.2
  • 4
    • 0001821293 scopus 로고
    • 'Differentiating between High, Spurious, Latent and Low Participants in Two Leisure Activities'
    • Backman, S.J. and Crompton, J.L. (1991 b) 'Differentiating Between High, Spurious, Latent and Low Participants in Two Leisure Activities', Park and Recreation Administration 9 (2). 1-17.
    • (1991) , Park and Recreation Administration , vol.9 , Issue.2 , pp. 1-17
    • Backman, S.J.1    Crompton, J.L.2
  • 5
    • 2342444598 scopus 로고    scopus 로고
    • 'An Investigation of a Loyalty Typology and the Multidestination Loyalty of International Travelers'
    • Baloglu, S. (2001) 'An Investigation of a Loyalty Typology and the Multidestination Loyalty of International Travelers', Tourism Analysis 6 (1). 41-52.
    • (2001) Tourism Analysis , vol.6 , Issue.1 , pp. 41-52
    • Baloglu, S.1
  • 7
    • 0001685244 scopus 로고
    • 'Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis'
    • Bettman, J.R. and Park, C.W. (1980) 'Effects of Prior Knowledge and Experience and Phase of the Choice Process on Consumer Decision Processes: A Protocol Analysis', Consumer Research 7 (3). 234-48.
    • (1980) Consumer Research , vol.7 , Issue.3 , pp. 234-48
    • Bettman, J.R.1    Park, C.W.2
  • 8
    • 0009108166 scopus 로고
    • 'Sustainable Competitive Advantage in Service Industries: A Conceptual Model and Research Propositions'
    • Bharadwaj, S.G., Varadarajan, P.R. and Fahy, J. (1993) 'Sustainable Competitive Advantage in Service Industries: A Conceptual Model and Research Propositions', Marketing 57: 83-99.
    • (1993) Marketing , vol.57 , pp. 83-99
    • Bharadwaj, S.G.1    Varadarajan, P.R.2    Fahy, J.3
  • 9
    • 81855189151 scopus 로고    scopus 로고
    • 'Consumer Perceptions of Price, Value and Satisfaction in the Hotel Industry: An Exploratory Study'
    • Bojanic, D.C. (1996) 'Consumer Perceptions of Price, Value and Satisfaction in the Hotel Industry: An Exploratory Study', Hospitality and Leisure Marketing 4 (1). 5-22.
    • (1996) Hospitality and Leisure Marketing , vol.4 , Issue.1 , pp. 5-22
    • Bojanic, D.C.1
  • 10
    • 0000429475 scopus 로고
    • 'A Multistage Model of Customers' Assessments of Service Quality and Value'
    • Bolton, R.N. and Drew, J.H. (1991) 'A Multistage Model of Customers' Assessments of Service Quality and Value', Consumer Research 17: 275-84.
    • (1991) Consumer Research , vol.17 , pp. 275-84
    • Bolton, R.N.1    Drew, J.H.2
  • 11
    • 0034529743 scopus 로고    scopus 로고
    • 'Level of Specialization and Place Attachment: An Exploratory Study of Whitewater Recreationists'
    • Bricker, K.S. and Kerstetter, D.L. (2002) 'Level of Specialization and Place Attachment: An Exploratory Study of Whitewater Recreationists', Leisure Sciences 22 (4). 233-57.
    • (2002) Leisure Sciences , vol.22 , Issue.4 , pp. 233-57
    • Bricker, K.S.1    Kerstetter, D.L.2
  • 12
    • 0001892243 scopus 로고
    • 'Brand Loyalty: Fact or Fiction?'
    • Brown, G.H. (1952) 'Brand Loyalty: Fact or Fiction?', Advertising Age 23: 53-5.
    • (1952) Advertising Age , vol.23 , pp. 53-5
    • Brown, G.H.1
  • 13
    • 0002531628 scopus 로고
    • 'The Effects of Product Class Knowledge on Information Search Behavior'
    • Brucks, M. (1985) 'The Effects of Product Class Knowledge on Information Search Behavior', Consumer Research 12 (1). 1-16.
    • (1985) Consumer Research , vol.12 , Issue.1 , pp. 1-16
    • Brucks, M.1
  • 14
    • 62949123484 scopus 로고    scopus 로고
    • 'Analyzing the US Pleasure Travelers to China/Hong Kong: A Classification Model'
    • Cai, L.A., Morrison, A.M., Brounlich, C. and O' Leary, J.T. (1996) 'Analyzing the US Pleasure Travelers to China/Hong Kong: A Classification Model', Hospitality and Leisure Marketing 4 (2). 49-60.
    • (1996) Hospitality and Leisure Marketing , vol.4 , Issue.2 , pp. 49-60
    • Cai, L.A.1    Morrison, A.M.2    Brounlich, C.3    O'Leary, J.T.4
  • 15
    • 84986021445 scopus 로고    scopus 로고
    • 'An Investigation of Tourists' Destination Loyalty Recommend and Preferences'
    • Chen, J.S. and Gursoy, D. (2001) 'An Investigation of Tourists' Destination Loyalty Recommend and Preferences', Contemporary Hospitality Management 13 (2). 79.
    • (2001) Contemporary Hospitality Management , vol.13 , Issue.2 , pp. 79
    • Chen, J.S.1    Gursoy, D.2
  • 16
    • 84976625485 scopus 로고    scopus 로고
    • 'The Effect of Satisfaction and Familiarity on Intention: Multiple-Destination Context'
    • Chen, K.J. (1997) 'The Effect of Satisfaction and Familiarity on Intention: Multiple-Destination Context', International Consumer Marketing 10 (1 / 2). 159-73.
    • (1997) International Consumer Marketing , vol.10 , Issue.1-2 , pp. 159-73
    • Chen, K.J.1
  • 17
    • 0001900769 scopus 로고
    • 'Family Vacation Decision Making over the Family Life Cycle: A Decision and Influence Structure Analysis'
    • Cosenza, R.M. and Davis, D.L. (1981) 'Family Vacation Decision Making over the Family Life Cycle: A Decision and Influence Structure Analysis', Travel Research 20 (2). 17-23.
    • (1981) Travel Research , vol.20 , Issue.2 , pp. 17-23
    • Cosenza, R.M.1    Davis, D.L.2
  • 18
    • 0002704641 scopus 로고    scopus 로고
    • 'Assessing the Effects of Quality,Value and Customer Satisfaction on Consumer Behavioral Intention in Service Environments'
    • Cronin, J.J., Brady, M.K. and Hult, G.T.M. (2000) 'Assessing the Effects of Quality,Value and Customer Satisfaction on Consumer Behavioral Intention in Service Environments', Retailing 76 (2). 193-218.
    • (2000) Retailing , vol.76 , Issue.2 , pp. 193-218
    • Cronin, J.J.1    Brady, M.K.2    Hult, G.T.M.3
  • 19
    • 0002861495 scopus 로고
    • 'Brand Loyalty: What, Where, How Much?'
    • Cunningham, R.M. (1956) 'Brand Loyalty: What, Where, How Much?', Marketing 2: 206.
    • (1956) Marketing , vol.2 , pp. 206
    • Cunningham, R.M.1
  • 20
    • 0002738760 scopus 로고
    • 'A Two-Dimensional Concept of Brand Loyalty'
    • Day, G.S. (1969) 'A Two-Dimensional Concept of Brand Loyalty', Advertising Research 9 (3). 29-35.
    • (1969) Advertising Research , vol.9 , Issue.3 , pp. 29-35
    • Day, G.S.1
  • 21
    • 77951516228 scopus 로고
    • 'Customer Loyalty: Toward an Integrated Conceptual Framework'
    • Dick, A. and Basu, K. (1994) 'Customer Loyalty: Toward an Integrated Conceptual Framework', Academy of Marketing Science 22 (2). 99-113.
    • (1994) Academy of Marketing Science , vol.22 , Issue.2 , pp. 99-113
    • Dick, A.1    Basu, K.2
  • 22
    • 0000055933 scopus 로고
    • 'International Pleasure Travel Motivations and PostVacation Cultural Attitude Change'
    • Fisher, R.J. and Price, L.L. (1991) 'International Pleasure Travel Motivations and PostVacation Cultural Attitude Change', Leisure Research 23 (3). 193-208.
    • (1991) Leisure Research , vol.23 , Issue.3 , pp. 193-208
    • Fisher, R.J.1    Price, L.L.2
  • 23
    • 0001243314 scopus 로고    scopus 로고
    • 'A Model of Tourist Information Search Behavior'
    • Fodness, D. and Murray, B. (1999) 'A Model of Tourist Information Search Behavior', Travel Research 37 (3). 220-30.
    • (1999) Travel Research , vol.37 , Issue.3 , pp. 220-30
    • Fodness, D.1    Murray, B.2
  • 24
    • 0002469577 scopus 로고
    • 'A National Customer Satisfaction Barometer:The Swedish Experience'
    • Fornell, C. (1992) 'A National Customer Satisfaction Barometer:The Swedish Experience', Marketing 56 (1). 6-21.
    • (1992) Marketing , vol.56 , Issue.1 , pp. 6-21
    • Fornell, C.1
  • 25
    • 0002187455 scopus 로고
    • 'Brand Choice as a Probability Process'
    • Frank, R.E. (1962) 'Brand Choice as a Probability Process', Business 35 (1). 43-56.
    • (1962) Business , vol.35 , Issue.1 , pp. 43-56
    • Frank, R.E.1
  • 26
    • 0021577287 scopus 로고
    • 'Insights into the RepeatVacation Phenomena'
    • Gitelson, R.J. and Crompton, J.L. (1984) 'Insights into the RepeatVacation Phenomena', Tourism Research 11 (2). 199-218.
    • (1984) Tourism Research , vol.11 , Issue.2 , pp. 199-218
    • Gitelson, R.J.1    Crompton, J.L.2
  • 27
    • 33746624838 scopus 로고    scopus 로고
    • 'Travelers' Prior Knowledge and its Impact on their Information Search Behavior'
    • Gursoy, D. and Mccleary, K.W. (2004) 'Travelers' Prior Knowledge and its Impact on their Information Search Behavior', Hospitality andTourism Research 28 (1). 66-94.
    • (2004) Hospitality AndTourism Research , vol.28 , Issue.1 , pp. 66-94
    • Gursoy, D.1    McCleary, K.W.2
  • 28
    • 30844470450 scopus 로고    scopus 로고
    • Place bonding for recreation places: Conceptual and empirical development
    • Hammitt, W.E., Backlund, E.A. and Bixler, R.D. (2006) 'Place Bonding for Recreation Places: Conceptual and Empirical Development', Leisure Studies 25 (1). 17-41.
    • (2006) Leisure Studies , vol.25 , Issue.1 , pp. 17-41
    • Hammitt, W.E.1    Backlund, E.A.2    Bixler, R.D.3
  • 29
    • 12344298029 scopus 로고
    • 'Connecting Customer Loyalty to the Bottom Line'
    • Hepworth, M. and Mateus, P. (1994) 'Connecting Customer Loyalty to the Bottom Line', Canadian Business Review 21 (4). 40-4.
    • (1994) Canadian Business Review , vol.21 , Issue.4 , pp. 40-4
    • Hepworth, M.1    Mateus, P.2
  • 30
    • 0035197175 scopus 로고    scopus 로고
    • 'Place Attachment: Conceptual and Empirical Questions'
    • Hidalgo, M.C. and Hernandez, B. (2001) 'Place Attachment: Conceptual and Empirical Questions', Environmental Psychology 21 (3). 273-81.
    • (2001) Environmental Psychology , vol.21 , Issue.3 , pp. 273-81
    • Hidalgo, M.C.1    Hernandez, B.2
  • 32
    • 0002241754 scopus 로고
    • 'Measuring Destination Attractiveness: A Contextual Approach'
    • Hu, Y. and Ritchie, J.R.B. (1993) 'Measuring Destination Attractiveness: A Contextual Approach', Travel Research 32 (2). 25-34.
    • (1993) Travel Research , vol.32 , Issue.2 , pp. 25-34
    • Hu, Y.1    Ritchie, J.R.B.2
  • 33
    • 10444225467 scopus 로고    scopus 로고
    • 'The Relationship among Tourists' Involvement, Place Attachment and Interpretation Satisfaction in Taiwan's National Parks'
    • Hwang, S.N., Lee, C. and Chen, H.J. (2005) 'The Relationship Among Tourists' Involvement, Place Attachment and Interpretation Satisfaction in Taiwan's National Parks', Tourism Management 26 (2). 143-56.
    • (2005) Tourism Management , vol.26 , Issue.2 , pp. 143-56
    • Hwang, S.N.1    Lee, C.2    Chen, H.J.3
  • 36
    • 0008677151 scopus 로고    scopus 로고
    • 'Special Events: A Conceptual and Definitional Framework'
    • Jago, L.K. and Shaw, R.N. (1998) 'Special Events: A Conceptual and Definitional Framework', Festival Management and Event Tourism 5 (1). 21-32.
    • (1998) Festival Management and Event Tourism , vol.5 , Issue.1 , pp. 21-32
    • Jago, L.K.1    Shaw, R.N.2
  • 37
    • 0001848840 scopus 로고
    • 'Why Satisfied Customers Defect'
    • Jones,T.O. and Sasser, E.W., Jr. (1995) 'Why Satisfied Customers Defect', Harvard Business Review, November/December: 88-99.
    • (1995) Harvard Business Review , pp. 88-99
    • Jones, T.O.1    Jr W., S.E.2
  • 38
    • 0030422520 scopus 로고    scopus 로고
    • 'Estimating the Probability of Return Visits Using a Survey of Tourist Expenditure in the Balearic Islands'
    • Juaneda, C. (1996) 'Estimating the Probability of Return Visits Using a Survey of Tourist Expenditure in The Balearic Islands', Tourism Economics 2 (4). 339-52.
    • (1996) Tourism Economics , vol.2 , Issue.4 , pp. 339-52
    • Juaneda, C.1
  • 39
    • 9744276817 scopus 로고    scopus 로고
    • 'Tourist Satisfaction with Mallorca, Spain as an off-Season Holiday Destination'
    • Kozak, M. and Rimmington, M. (2000) 'Tourist Satisfaction with Mallorca, Spain as an off-Season Holiday Destination', Travel Research 38: 260-9.
    • (2000) Travel Research , vol.38 , pp. 260-9
    • Kozak, M.1    Rimmington, M.2
  • 40
    • 0242458261 scopus 로고    scopus 로고
    • 'An Examination of the Relationship between Leisure Activity Involvement and Place Attachment among Hikers Along the Appalachian Trail'
    • Kyle, G., Graefe,A.R., Manning, R.E. and Bacon, J. (2003) 'An Examination of the Relationship between Leisure Activity Involvement and Place Attachment among Hikers Along the Appalachian Trail', Journal of Leisure Research 35 (3). 249-73.
    • (2003) Journal of Leisure Research , vol.35 , Issue.3 , pp. 249-73
    • Kyle, G.1    Graefe, A.R.2    Manning, R.E.3    Bacon, J.4
  • 41
    • 0242458261 scopus 로고    scopus 로고
    • 'An Examination of the Involvement: Place Attachment Relation among Hikers Along the Appalachian Trail'
    • Kyle, G., Graefe,A.R., Manning, R.E. and Bacon, J. (2004) 'An Examination of the Involvement: Place Attachment Relation among Hikers Along the Appalachian Trail', Journal of Leisure Research 35: 249-73.
    • (2004) Journal of Leisure Research , vol.35 , pp. 249-73
    • Kyle, G.1    Graefe, A.R.2    Manning, R.E.3    Bacon, J.4
  • 42
    • 0030268747 scopus 로고    scopus 로고
    • 'Brand Familiarity and Confidence as Determinants of Purchase Intention: An Empirical Test in a Multiple Brand Context'
    • Laroche, M., Kim, C. and Zhou, L. (1996) 'Brand Familiarity and Confidence as Determinants of Purchase Intention: An Empirical Test in a Multiple Brand Context', Business Research 37 (2). 115-20.
    • (1996) Business Research , vol.37 , Issue.2 , pp. 115-20
    • Laroche, M.1    Kim, C.2    Zhou, L.3
  • 43
    • 1042290075 scopus 로고    scopus 로고
    • 'Exploration Versus Acquisition: A Comparison of First-Time and Repeat Visitors'
    • Lau,A.L.S. and Mckercher, B. (2004) 'Exploration Versus Acquisition: A Comparison of First-Time and Repeat Visitors', Travel Research 42: 279-85.
    • (2004) Travel Research , vol.42 , pp. 279-85
    • Lau, A.L.S.1    McKercher, B.2
  • 44
    • 0002999622 scopus 로고
    • 'Patterns ofTourist Expenditure and Types ofVacation across the Family Life Cycle'
    • Lawson, R.W. (1991) 'Patterns ofTourist Expenditure and Types ofVacation across The Family Life Cycle', Travel Research 29 (4). 12-18.
    • (1991) Travel Research , vol.29 , Issue.4 , pp. 12-18
    • Lawson, R.W.1
  • 47
    • 0344120884 scopus 로고    scopus 로고
    • 'Distance Decay and the Impact of Effective Tourism Exclusion Zones on International'
    • McKercher, B. and Lew, A. (2003) 'Distance Decay and the Impact of Effective Tourism Exclusion Zones on International', Travel Research 42: 159-65.
    • (2003) Travel Research , vol.42 , pp. 159-65
    • McKercher, B.1    Lew, A.2
  • 48
    • 84970532799 scopus 로고
    • 'The Role of Awareness and Familiarity with a Destination: The Central Florida Case'
    • Milman, A. and Pizam, A. (1995) 'The Role of Awareness and Familiarity with a Destination: The Central Florida Case', Travel Research 33 (3). 21-7.
    • (1995) Travel Research , vol.33 , Issue.3 , pp. 21-7
    • Milman, A.1    Pizam, A.2
  • 49
    • 0031504888 scopus 로고    scopus 로고
    • 'Consumer Information Search Revisited: Theory and Empirical Analysis'
    • Moorthy, S., Ratchford, B.T. and Talukdar, D. (1997) 'Consumer Information Search Revisited: Theory and Empirical Analysis', Consumer Research 23 (4). 263-77.
    • (1997) Consumer Research , vol.23 , Issue.4 , pp. 263-77
    • Moorthy, S.1    Ratchford, B.T.2    Talukdar, D.3
  • 51
  • 52
    • 0034196259 scopus 로고    scopus 로고
    • 'Diners' Perceptions of Quality, Value and Satisfaction'
    • Oh, H. (2000) 'Diners' Perceptions of Quality, Value and Satisfaction', Cornell Hotel and Restaurant Administration Quarterly 41 (3). 58-66.
    • (2000) Cornell Hotel and Restaurant Administration Quarterly , vol.41 , Issue.3 , pp. 58-66
    • Oh, H.1
  • 53
    • 0000396442 scopus 로고
    • 'A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions'
    • Oliver, R.L. (1980) 'A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions', Marketing Research 17: 460-9.
    • (1980) Marketing Research , vol.17 , pp. 460-9
    • Oliver, R.L.1
  • 54
    • 0033439536 scopus 로고    scopus 로고
    • 'Whence Consumer Loyalty'
    • Oliver, R.L. (1999) 'Whence Consumer Loyalty', Marketing 63, Special Issue: 33-44.
    • (1999) Marketing , vol.63 , pp. 33-44
    • Oliver, R.L.1
  • 55
    • 0002852072 scopus 로고
    • 'Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach'
    • Oliver, R.L. and Swan, J.E. (1989) 'Consumer Perceptions of Interpersonal Equity and Satisfaction in Transactions: A Field Survey Approach', Marketing 53 (2). 21-35.
    • (1989) Marketing , vol.53 , Issue.2 , pp. 21-35
    • Oliver, R.L.1    Swan, J.E.2
  • 56
    • 0000200253 scopus 로고    scopus 로고
    • 'Destination Threshold Potential and the Las of Repeat Visitation'
    • Oppermann, M. (1998) 'Destination Threshold Potential and the Las of Repeat Visitation', Travel Research 37: 131-7.
    • (1998) Travel Research , vol.37 , pp. 131-7
    • Oppermann, M.1
  • 57
    • 0002622079 scopus 로고    scopus 로고
    • 'Predicting Destination Choice:A Discussion of Destination Loyalty'
    • Oppermann, M. (1999) 'Predicting Destination Choice:A Discussion of Destination Loyalty', Vacation Marketing 5 (1). 51-65.
    • (1999) Vacation Marketing , vol.5 , Issue.1 , pp. 51-65
    • Oppermann, M.1
  • 58
    • 84992830900 scopus 로고    scopus 로고
    • 'Tourism Destination Loyalty'
    • Oppermann, M. (2000) 'Tourism Destination Loyalty', Travel Research 39 (1). 78-84.
    • (2000) Travel Research , vol.39 , Issue.1 , pp. 78-84
    • Oppermann, M.1
  • 59
    • 21744451006 scopus 로고    scopus 로고
    • 'Reflections on Gaining Competitive Advantage Through Customer Value'
    • Parasuraman, A. (1997) 'Reflections on Gaining Competitive Advantage Through Customer Value', Academy of Marketing Science 25 (2). 154-64.
    • (1997) Academy of Marketing Science , vol.25 , Issue.2 , pp. 154-64
    • Parasuraman, A.1
  • 60
    • 62949131505 scopus 로고    scopus 로고
    • 'An Examination of the Construct of Perceived Value for the Prediction of Golf Travelers' Intentions to Revisit'
    • Petrick, J.F. and Backman, S.J. (1998) 'An Examination of the Construct of Perceived Value for the Prediction of Golf Travelers' Intentions to Revisit', Travel Research 37 (2). 108-19.
    • (1998) Travel Research , vol.37 , Issue.2 , pp. 108-19
    • Petrick, J.F.1    Backman, S.J.2
  • 62
    • 0035711562 scopus 로고    scopus 로고
    • 'An Examination of the Determinants of Entertainment Vacationer Intentions to Revisit'
    • Petrick, J.F., Morais, D.D. and Norman, W.C. (2001) 'An Examination of the Determinants of Entertainment Vacationer Intentions to Revisit', Travel Research 40: 41-8.
    • (2001) Travel Research , vol.40 , pp. 41-8
    • Petrick, J.F.1    Morais, D.D.2    Norman, W.C.3
  • 64
    • 22644449051 scopus 로고    scopus 로고
    • 'Analyzing the Commitment Loyalty Link in Service Contexts'
    • Pritchard, M., Havitz, M. and Howard, D. (1999) 'Analyzing the Commitment Loyalty Link in Service Contexts', Academy of Marketing Science 27 (3). 333-48.
    • (1999) Academy of Marketing Science , vol.27 , Issue.3 , pp. 333-48
    • Pritchard, M.1    Havitz, M.2    Howard, D.3
  • 65
    • 0031391459 scopus 로고    scopus 로고
    • 'The Loyal Travel: Examining a Typology of Service Patronage'
    • Pritchard, M.P. and Howard, D.R. (1997) 'The Loyal Travel: Examining a Typology of Service Patronage', Travel Research 35 (4). 2-10.
    • (1997) Travel Research , vol.35 , Issue.4 , pp. 2-10
    • Pritchard, M.P.1    Howard, D.R.2
  • 66
    • 34248157070 scopus 로고
    • 'Place Identity: The Physical World and Socialization of the Self'
    • Proshansky, H.M., Fabian, A.K. and Kaminoff, R. (1983) 'Place Identity: The Physical World and Socialization of the Self', Environmental Psychology 3: 57-83.
    • (1983) Environmental Psychology , vol.3 , pp. 57-83
    • Proshansky, H.M.1    Fabian, A.K.2    Kaminoff, R.3
  • 67
    • 0031414854 scopus 로고    scopus 로고
    • 'The Characteristics and Satisfaction of Mainland Chinese Visitors to Hong Kong'
    • Qu, H. and Li, I. (1997) 'The Characteristics and Satisfaction of Mainland Chinese Visitors to Hong Kong', Travel Research 35 (4). 37-41.
    • (1997) Travel Research , vol.35 , Issue.4 , pp. 37-41
    • Qu, H.1    Li, I.2
  • 69
    • 84952515011 scopus 로고
    • 'Communicating Tourism Suppliers: Service Building Repeat Visitor Relationships'
    • Reid, L.J. and Reid, S.D. (1993) 'Communicating Tourism Suppliers: Service Building Repeat Visitor Relationships', Travels and Tourism Marketing 2 (2 / 3). 3-20.
    • (1993) Travels and Tourism Marketing , vol.2 , Issue.2-3 , pp. 3-20
    • Reid, L.J.1    Reid, S.D.2
  • 70
    • 84955003945 scopus 로고
    • 'A Marketing Approach to Customer Retention'
    • Rosenburg, L.J. and Czepiel, J.A. (1983) 'A Marketing Approach to Customer Retention', Consumer of Marketing 2: 45-51.
    • (1983) Consumer of Marketing , vol.2 , pp. 45-51
    • Rosenburg, L.J.1    Czepiel, J.A.2
  • 71
    • 0000716879 scopus 로고
    • 'Destination Evaluation and Vacation Preferences'
    • Ross, G.F. (1993) 'Destination Evaluation and Vacation Preferences', Tourism Research 20 (3). 477-89.
    • (1993) Tourism Research , vol.20 , Issue.3 , pp. 477-89
    • Ross, G.F.1
  • 72
    • 0000374118 scopus 로고    scopus 로고
    • 'Relationships between Involvement and Attitudinal Loyalty Constructs in Adult Fitness Programs'
    • Se-Hyuk, P. (1996) 'Relationships Between Involvement and Attitudinal Loyalty Constructs in Adult Fitness Programs', Journal of Leisure Research 28 (4). 233-50.
    • (1996) Journal of Leisure Research , vol.28 , Issue.4 , pp. 233-50
    • Se-Hyuk, P.1
  • 73
    • 0023067142 scopus 로고
    • 'The Demand for Package Tours:A Mode Choice Model'
    • Sheldon, P.J. and Mak, J. (1987) 'The Demand for Package Tours:A Mode Choice Model', Travel Research 25 (3). 13-17.
    • (1987) Travel Research , vol.25 , Issue.3 , pp. 13-17
    • Sheldon, P.J.1    Mak, J.2
  • 74
    • 0033473071 scopus 로고    scopus 로고
    • 'Customer Loyalty:The Future of Hospitality Marketing'
    • Shoemaker, S. and Lewis, R.C. (1999) 'Customer Loyalty:The Future of Hospitality Marketing', Hospitality Management 18 (4). 345-70.
    • (1999) Hospitality Management , vol.18 , Issue.4 , pp. 345-70
    • Shoemaker, S.1    Lewis, R.C.2
  • 75
  • 76
    • 0002120841 scopus 로고
    • Information search by pleasure travelers
    • M.A. Kahn, M.D. Olssen and T. Var (eds) NewYork : Van Nostrand Reinhold
    • Snepenger, D. and Snepenger, M. (1993) 'Information Search by Pleasure Travelers', pp. 830-5 in M.A. Kahn, M.D. Olssen and T. Var (eds) Encyclopedia of Hospitality and Tourism. NewYork: Van Nostrand Reinhold.
    • (1993) Encyclopedia of Hospitality and Tourism , pp. 830-5
    • Snepenger, D.1    Snepenger, M.2
  • 77
    • 9744284961 scopus 로고
    • 'Demographic Correlates to Loyalty in Frequently Purchased Consumer Services'
    • Snyder, D.R. (1991) 'Demographic Correlates to Loyalty in Frequently Purchased Consumer Services', Professional Services Marketing 8 (1). 45-55.
    • (1991) Professional Services Marketing , vol.8 , Issue.1 , pp. 45-55
    • Snyder, D.R.1
  • 78
    • 0032469748 scopus 로고    scopus 로고
    • 'Determining Future Travel Behavior from Past Travel Experience and Perceptions of Risk and Safety'
    • Sonmez, S.F. and Graefe,A.R. (1998) 'Determining Future Travel Behavior from Past Travel Experience and Perceptions of Risk and Safety', Travel Research 37 (4). 171-7.
    • (1998) Travel Research , vol.37 , Issue.4 , pp. 171-7
    • Sonmez, S.F.1    Graefe, A.R.2
  • 79
    • 85006315326 scopus 로고    scopus 로고
    • 'Australia as a Holiday Destination: Young Americans' vs Young Chinese Malaysians' Decision Making'
    • Summers, J. and McColl, K., Jr. (1998) 'Australia as a Holiday Destination: Young Americans' vs Young Chinese Malaysians' Decision Making', Hospitality and Leisure Marketing 5 (4). 33-55.
    • (1998) Hospitality and Leisure Marketing , vol.5 , Issue.4 , pp. 33-55
    • Summers, J.1    Jr, M.K.2
  • 81
    • 62949248356 scopus 로고    scopus 로고
    • 'Expanding the Functional Information Search'
    • Vogt, C.A. and Fesenmaier, D.R. (1998) 'Expanding the Functional Information Search', Tourism Research 13 (1). 1-9.
    • (1998) Tourism Research , vol.13 , Issue.1 , pp. 1-9
    • Vogt, C.A.1    Fesenmaier, D.R.2
  • 82
    • 0000209883 scopus 로고
    • 'On Some Patterns in International Tourist Flows'
    • Williams, A. and Zeilinski, W. (1970) 'On Some Patterns in International Tourist Flows', Economic Geography 46 (4). 549-67.
    • (1970) Economic Geography , vol.46 , Issue.4 , pp. 549-67
    • Williams, A.1    Zeilinski, W.2
  • 83
    • 0347380937 scopus 로고    scopus 로고
    • 'The Measurement of Place Attachment: Validity and Generalizability of a Psychometric Approach'
    • Williams, D.R. and Vaske, J.J. (2003) 'The Measurement of Place Attachment: Validity and Generalizability of a Psychometric Approach', Forest Science 49 (6). 830-40.
    • (2003) Forest Science , vol.49 , Issue.6 , pp. 830-40
    • Williams, D.R.1    Vaske, J.J.2
  • 84
    • 0031536393 scopus 로고    scopus 로고
    • 'CustomerValue:The Next Source for Competitive Advantage'
    • Woodruff, R.B. (1997) 'CustomerValue:The Next Source for Competitive Advantage', Academy of Marketing Science 25 (2). 139-53.
    • (1997) Academy of Marketing Science , vol.25 , Issue.2 , pp. 139-53
    • Woodruff, R.B.1
  • 85
    • 0024571922 scopus 로고
    • 'A General Model ofTraveler Destination Choice'
    • Woodside,A.G. and Lysonski, S. (1989) 'A General Model ofTraveler Destination Choice', Travel Research 27 (4). 8-14.
    • (1989) Travel Research , vol.27 , Issue.4 , pp. 8-14
    • Woodside, A.G.1    Lysonski, S.2
  • 87
    • 7044247567 scopus 로고    scopus 로고
    • 'An Examination of the Effects of Motivation and Satisfaction on Destination Loyalty: A Structural Model'
    • Yoon, Y. and Uysal, M. (2005) 'An Examination of the Effects of Motivation and Satisfaction on Destination Loyalty: A Structural Model', Tourism Management 26: 45-56.
    • (2005) Tourism Management , vol.26 , pp. 45-56
    • Yoon, Y.1    Uysal, M.2
  • 88
    • 0002667763 scopus 로고
    • 'Consumer Perceptions of Price, Quality and Value: A Means-End Model and Synthesis of Evidence'
    • Zeithaml, V.A. (1988) 'Consumer Perceptions of Price, Quality and Value: A Means-End Model and Synthesis of Evidence', Marketing 52: 2-22.
    • (1988) Marketing , vol.52 , pp. 2-22
    • Zeithaml, V.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.