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Volumn 26, Issue 1-2, 2009, Pages 77-104

Service provision for the global economy: The evolving Indian experience

Author keywords

Entrepreneurship; IC design; India; Sectoral diversity; Services; Systems integration

Indexed keywords

BUSINESS SERVICE; EMPLOYMENT; ENTREPRENEUR; GLOBAL ECONOMY; GLOBALIZATION; INDUSTRIAL PRODUCTION; INFORMATION TECHNOLOGY; SERVICE PROVISION;

EID: 61649116208     PISSN: 1541132X     EISSN: 15411338     Source Type: Journal    
DOI: 10.1111/j.1541-1338.2008.00370.x     Document Type: Article
Times cited : (52)

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