-
1
-
-
0040037780
-
Characteristics of TV Commercials Perceived as Informative
-
Aaker, D.A. and Norris, D. (1982), "Characteristics of TV Commercials Perceived as Informative," Journal of Advertising, Vol 22 No 2, pp. 61-70.
-
(1982)
Journal of Advertising
, vol.22
, Issue.2
, pp. 61-70
-
-
Aaker, D.A.1
Norris, D.2
-
2
-
-
0001310706
-
Advertising Information: Services vs. Products
-
Abemethy, A.M. and Butler, D.D. (1992), "Advertising Information: Services vs. Products," Journal of Retailing, Vol 68 Winter, pp. 398-419.
-
(1992)
Journal of Retailing, Vol 68 Winter, Pp. 398-419
-
-
Abemethy, A.M.1
Butler, D.D.2
-
3
-
-
0010334383
-
Promoting Customer Contact People: A Key Difference in Service and Product Advertising
-
Abemethy, A.M. and Butler, D.D. (1993), "Promoting Customer Contact People: A Key Difference in Service and Product Advertising," Journal of Services Marketing, Vol 7 No 1, pp. 4-12.
-
(1993)
Journal of Services Marketing
, vol.7
, Issue.1
, pp. 4-12
-
-
Abemethy, A.M.1
Butler, D.D.2
-
5
-
-
1242277923
-
Do We Need Service Marketing?
-
Eiglier, P. (Ed.), Marketing Science Institute, Cambridge, MA
-
Bateson, J.E.G. (1977), "Do We Need Service Marketing?" in Eiglier, P. (Ed.), Marketing Consumer Services: New Insights, Marketing Science Institute, Cambridge, MA, pp. 1-30.
-
(1977)
Marketing Consumer Services: New Insights
, pp. 1-30
-
-
Bateson, J.E.G.1
-
7
-
-
0041314445
-
Reducing Perceived Risk Through Advertising Service Quality Cues
-
Clow, K.E., Baack, D. and Fogliasso, C. (1998) "Reducing Perceived Risk Through Advertising Service Quality Cues," Journal of Professional Services Marketing, Vol 16 No 2, pp. 151-162.
-
(1998)
Journal of Professional Services Marketing
, vol.16
, Issue.2
, pp. 151-162
-
-
Clow, K.E.1
Baack, D.2
Fogliasso, C.3
-
8
-
-
0346468545
-
The Importance of Service Quality Determinants in Advertising a Professional Service: An Exploratory Study
-
Clow, K.E., Tripp, C. and Kenny, J.T. (1996), "The Importance of Service Quality Determinants in Advertising a Professional Service: An Exploratory Study," Journal of Services Marketing, Vol 10 No 2, pp. 57-72.
-
(1996)
Journal of Services Marketing
, vol.10
, Issue.2
, pp. 57-72
-
-
Clow, K.E.1
Tripp, C.2
Kenny, J.T.3
-
9
-
-
0003035503
-
Analysis of Print Ad Features: Services versus Products
-
Vol, March/April, pp
-
Cutler, B.D. and Javalgi, R.G. (1993), "Analysis of Print Ad Features: Services versus Products," Journal of Advertising Research, Vol 33 March/April, pp. 62-69.
-
(1993)
Journal of Advertising Research
, vol.33
, pp. 62-69
-
-
Cutler, B.D.1
Javalgi, R.G.2
-
10
-
-
0013580762
-
Should Advertising Appeals Match the Basis of Consumers' Attitudes?
-
Dube, L. and Chattopadhyay, A. (1996), "Should Advertising Appeals Match the Basis of Consumers' Attitudes?" Journal of Advertising Research, Vol 36 No 6, pp. 82-89.
-
(1996)
Journal of Advertising Research
, vol.36
, Issue.6
, pp. 82-89
-
-
Dube, L.1
Chattopadhyay, A.2
-
11
-
-
84861496316
-
Creative Strategy: A Management Perspective
-
Frazer, C.F. (1983), "Creative Strategy: A Management Perspective," Journal of Advertising, Vol 12 No 4, pp. 36-41.
-
(1983)
Journal of Advertising
, vol.12
, Issue.4
, pp. 36-41
-
-
Frazer, C.F.1
-
12
-
-
0003095942
-
Guidelines for the Advertising of Services
-
Vol, July/August, pp
-
George, W.R. and Berry, L.L. (1981), "Guidelines for the Advertising of Services," Business Horizons, Vol 24 July/August, pp. 52-56.
-
(1981)
Business Horizons
, vol.24
, pp. 52-56
-
-
George, W.R.1
Berry, L.L.2
-
13
-
-
54949110648
-
An Empirical Examination of Factual Information Content Among Service Advertisements
-
Grove, S.J., Pickett, G.M., and LaBand, D.N. (1995), "An Empirical Examination of Factual Information Content Among Service Advertisements," Service Industries Journal, Vol 15 No 2, pp. 216-233.
-
(1995)
Service Industries Journal
, vol.15
, Issue.2
, pp. 216-233
-
-
Grove, S.J.1
Pickett, G.M.2
Laband, D.N.3
-
14
-
-
0001822611
-
A Typology of Main Message Strategies for Television Commercials
-
Laskey, H.A., Day, E., and Crask, M.R. (1989), "A Typology of Main Message Strategies for Television Commercials," Journal of Advertising, Vol 18 No 1, pp. 36-41.
-
(1989)
Journal of Advertising
, vol.18
, Issue.1
, pp. 36-41
-
-
Laskey, H.A.1
Day, E.2
Crask, M.R.3
-
15
-
-
0043131510
-
Investigating the Impact of Executional Style on Television Commercial Effectiveness
-
Laskey, H.A., Fox, R.J. and Crask, M.R. (1994), "Investigating the Impact of Executional Style on Television Commercial Effectiveness," Journal of Advertising, Vol 34 No 6, pp. 9-16.
-
(1994)
Journal of Advertising
, vol.34
, Issue.6
, pp. 9-16
-
-
Laskey, H.A.1
Fox, R.J.2
Crask, M.R.3
-
16
-
-
0040765702
-
The Relationship Between Advertising Message Strategy and Television Commercial Effectiveness
-
Vol, March/April, pp
-
Laskey, H.A. and Fox, R.J. (1995), "The Relationship Between Advertising Message Strategy and Television Commercial Effectiveness," Journal of Advertising Research, Vol 35 March/April, pp. 31-40.
-
(1995)
Journal of Advertising Research
, vol.35
, pp. 31-40
-
-
Laskey, H.A.1
Fox, R.J.2
-
17
-
-
0043181225
-
Advertising Strategies for Service Firms
-
Sur-prenant, C. (Ed.), Chicago, IL
-
Legg, D. and Baker, J. (1987), "Advertising Strategies for Service Firms," in Sur-prenant, C. (Ed.), Add Value to Your Service, American Marketing Association, Chicago, IL, pp. 163-168.
-
(1987)
Add Value to Your Service, American Marketing Association
, pp. 163-168
-
-
Legg, D.1
Baker, J.2
-
18
-
-
0002591824
-
Why Marketing Management Needs to Be Different for Services
-
Donnelly, J.H. and George, W.R. (Eds.), American Marketing Association, Chicago, IL
-
Lovelock, C.H. (1981), "Why Marketing Management Needs to Be Different for Services," in Donnelly, J.H. and George, W.R. (Eds.) Marketing Services, American Marketing Association, Chicago, IL, pp. 5-9.
-
(1981)
Marketing Services
, pp. 5-9
-
-
Lovelock, C.H.1
-
20
-
-
0002441636
-
A Test of Services Marketing Theory: Consumer Information Acquisition Activities
-
Murray, K.B. (1991), "A Test of Services Marketing Theory: Consumer Information Acquisition Activities," Journal of Marketing, Vol 55 No 1, pp. 10-25.
-
(1991)
Journal of Marketing
, vol.55
, Issue.1
, pp. 10-25
-
-
Murray, K.B.1
-
22
-
-
0001220166
-
Reliability of Nominal Data Based on Qualitative Judgments
-
Vol, May, pp
-
Perreault, W.D. and Leigh, L.E. (1989), "Reliability of Nominal Data Based on Qualitative Judgments," Journal of Marketing Research, Vol 26 May, pp. 135-148.
-
(1989)
Journal of Marketing Research
, vol.26
, pp. 135-148
-
-
Perreault, W.D.1
Leigh, L.E.2
-
23
-
-
0000428577
-
Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement
-
Vol, September, pp
-
Petty, R.E., Cacioppo, J.T., and Schumann, D. (1983), "Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement," Journal of Consumer Research, Vol 10 September, pp. 135-146.
-
(1983)
Journal of Consumer Research
, vol.10
, pp. 135-146
-
-
Petty, R.E.1
Cacioppo, J.T.2
Schumann, D.3
-
24
-
-
0001681507
-
Informational and Transformational Advertising: The Differential Effects of Time
-
Kinnear, T.C. (Ed.), Association for Consumer Research, Provo, UT
-
Puto, C.P. and Wells, W.D. (1984), "Informational and Transformational Advertising: The Differential Effects of Time," in Kinnear, T.C. (Ed.) Advances in Consumer Research, Vol. 11, Association for Consumer Research, Provo, UT, pp. 638-643.
-
(1984)
Advances in Consumer Research
, vol.11
, pp. 638-643
-
-
Puto, C.P.1
Wells, W.D.2
-
26
-
-
84952729190
-
Retail Services Advertising: The Effects of Appeal, Medium and Service
-
Stafford, M.R. and Day, E. (1995), "Retail Services Advertising: The Effects of Appeal, Medium and Service," Journal of Advertising, Vol 24 No 1, pp. 57-71.
-
(1995)
Journal of Advertising
, vol.24
, Issue.1
, pp. 57-71
-
-
Stafford, M.R.1
Day, E.2
-
27
-
-
84952254620
-
How Does an Ad Mean? Language in Services Advertising
-
Stern, B.B. (1988), "How Does an Ad Mean? Language in Services Advertising," Journal of Advertising, Vol 17 No 2, pp. 3-14.
-
(1988)
Journal of Advertising
, vol.17
, Issue.2
, pp. 3-14
-
-
Stern, B.B.1
-
28
-
-
85009610407
-
-
Effective Television Advertising, D.C. Health and Co., Lexington, KY
-
Stewart, D.W. and Furse, D. (1986), Effective Television Advertising, D.C. Health and Co., Lexington, KY.
-
(1986)
-
-
Stewart, D.W.1
Furse, D.2
-
29
-
-
0039635627
-
Services Advertising: An Overview and Summary of Research, 1980-1995
-
Tripp, C. (1997), "Services Advertising: An Overview and Summary of Research, 1980-1995," Journal of Advertising, Vol 26 No 4, pp. 21-38.
-
(1997)
Journal of Advertising
, vol.26
, Issue.4
, pp. 21-38
-
-
Tripp, C.1
-
30
-
-
0001807714
-
A Comparison of Advertising Content: Busi-ness-to-Business versus Consumer Services
-
Turley, L.W. and Kelley, S.W. (1997), "A Comparison of Advertising Content: Busi-ness-to-Business versus Consumer Services," Journal of Advertising, Vol 26 No 4, pp. 39-48.
-
(1997)
Journal of Advertising
, vol.26
, Issue.4
, pp. 39-48
-
-
Turley, L.W.1
Kelley, S.W.2
-
31
-
-
0040673050
-
-
NTC Books, Lincoln-wood, IL
-
Vanden Berg, B. and Katz, H. (1999), Advertising Principles, NTC Books, Lincoln-wood, IL.
-
(1999)
Advertising Principles
-
-
Vanden Berg, B.1
Katz, H.2
-
32
-
-
0002480924
-
How Advertising Works: A Planning Model
-
Vol, October, pp
-
Vaughn, R. (1980). "How Advertising Works: A Planning Model," Journal of Advertising Research, Vol 20 October, pp. 27-33.
-
(1980)
Journal of Advertising Research
, vol.20
, pp. 27-33
-
-
Vaughn, R.1
-
33
-
-
0002578897
-
How Consumer Evaluation Processes Differ Between Goods and Services
-
Donnelly, J.H. and George, W.R. (Eds.), American Marketing Association, Chicago, IL
-
Zeithaml, V.A. (1981), "How Consumer Evaluation Processes Differ Between Goods and Services," in Donnelly, J.H. and George, W.R. (Eds.) Marketing of Services, American Marketing Association, Chicago, IL, pp. 186-190.
-
(1981)
Marketing of Services
, pp. 186-190
-
-
Zeithaml, V.A.1
-
34
-
-
0010186985
-
Differences Between Product and Services Television Commercials
-
Zinkhan, G.M., Johnson, M., and Zinkhan, F.C. (1992), "Differences Between Product and Services Television Commercials," Journal of Services Marketing, Vol 6 No 3, pp. 59-66.
-
(1992)
Journal of Services Marketing
, vol.6
, Issue.3
, pp. 59-66
-
-
Zinkhan, G.M.1
Johnson, M.2
Zinkhan, F.C.3
|