The effects of different presentation modalities on a person identification task: A study of wireless multimedia PDA use in a security context

International Journal of Human-Computer Interaction

Volumn 25, Issue 2, 2009, Pages 134-154

  Kim, Dan J ^a   Steinfield, Charles ^b   Whitten, Pamela ^b  

^a UNIVERSITY OF HOUSTON CLEAR LAKE   (United States)

^b MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION RICHNESS; OFF-THE-SHELF TECHNOLOGIES; PERSON IDENTIFICATION; RESEARCH FRAMEWORKS; TASK PERFORMANCE; VIDEO INFORMATION; WIRELESS DATA NETWORKING; WIRELESS MULTIMEDIA;

HUMAN COMPUTER INTERACTION; PSYCHOLOGY COMPUTING;

VIDEO SIGNAL PROCESSING;

EID: 60849109226     PISSN: 10447318     EISSN: 15327590     Source Type: Journal    
DOI: 10.1080/10447310802629561     Document Type: Article

References (45)

1. Andres, H. P., & Petersen, C. (2002). Presentation media, information complexity, and learning outcomes. Journal of Educational Technology Systems, 30(3), 225-246.
2. Archer, N., Head, M., Wollersheim, J., & Yuan, Y. (1996). Investigation of voice and text output modes with abstraction in a computer interface. Interacting with Computers, 8(4), 323-345.
3. Baddeley, A. D., & Hitch, G. J. (Eds.). (1974). Working memory (Vol. 8). New York: Academic Press.
4. Burke, K., Aytes, K., & Laku, C. (2001). Media effects on the development of cohesion and process satisfaction in computer-supported workgroups: An analysis of results from two longitudinal studies. Information Technology & People, 14(2), 122-142.
5. CBSNews. (July 9, 2003). Camera phone etiquette abuses. http://www.cbsnews.com/stories/2003/07/09/tech/main562434.shtml (last accessed: January 16, 2008)
6. CNN. (2007). Camera phones take over [electronic version]. Switched. Retrieved January 1, 2008 from http://www.switched.com/2007/05/21/camera-phones- take-over
7. Daft, R. L., & Lengel, R. H. (1984). Information richness: A new approach to managerial behavior and organizational design. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior 6 (pp. 191-233). Homewood, IL: JAI Press.
8. Daft, R. L., & Lengel, R. H. (1986). Organizational information requirements, media richness and structural design. Management Science, 32(5), 554-571.
9. Daft, R. L., Lengel, R. H., & Trevino, L. K. (1987). Message equivocality, media selection, and manager performance: Implications for information systems. MIS Quarterly, 11(3), 355-366.
10. Dennis, A. R., & Kinney, S. T. (1998). Testing media richness theory in the new media: The effects of cues, feedback, and task equivocality. Information Systems Research, 9(3), 256-274.
11. Dillon, R. F., & Pellegrino, J. W. (1991). Instruction: Theoretical and applied perspectives. New York: Praeger.
12. Dubois, M., & Vial, I. (2000). Multimedia design: The effects of relating multi-modal information. Journal of Computer Assisted Learning, 16, 157-165.
13. Egido, C. (1990). Teleconferencing as a technology to support cooperative work: Its possibilities and limitations. In J. Galegher, R. E. Kraut, & C. Egido (Eds.), Intellectual teamwork (pp. 351-371). Hillsdale, NJ: Lawrence Erlbaum.
14. Fang, X., Xu, S., Brzezinski, J., & Chan, S. S. (2006). A study of the feasibility and effectiveness of dual-modal information presentations. International Journal of Human-Computer Interaction, 20(1), 3-17.
15. Fulk, J., Schmitz, J., & Steinfield, C. W. (1990). A social influence model of technology use. In F. J. & C. W. Steinfield (Eds.), Organizations and communication technology (pp. 117-140). Newbury Park, CA: Sage.
16. Fulk, J., Steinfield, C. W., Schmitz, J., & Power, J. G. (1987). Power, a social information processing model of media use in organizations. Communication Research, 14(5), 529-551.
17. Fussell, S. R., Kraut, R. E., & Siegel, J. (2000). Coordination of communication: Effects of shared visual context on collaborative work. Paper presented at the Conference on Computer Supported Cooperative Work 2000, December 2000, Philadelphia, PA, USA.
18. Green, D., Stanton, NT., Walker, G., & Salmon, P. (2005). Using wireless technology to develop a virtual reality command and control centre. Virtual Reality, 8(3), 147-155.
19. Hollinger, R. C., & Davis, J. L. (2003). 2002 National retail security survey. Gainesville, FL: Center for Studies in Criminology and Law.
20. Hollingshead, A. B., McGrath, J. E., & O'Connor, K. M. (1993). Group task performance and communication technology: A longitudinal study of computer-mediated versus face-to-face work groups. Small Group Research, 24(3), 307-333.
21. ITU. (2008). Yearbook of statistics - Telecommunication Services (chronological time series 1997-2006). 34th Ed. Geneva, Switzerland.
22. Johansen, R. (1984). Teleconferencing and beyond: Communications in the office of the future. New York: McGraw-Hill.
23. Kahai, S. S., & Cooper, R. B. (2003). Exploring the core concepts of media richness theory: The impact of cue multiplicity and feedback immediacy on decision quality. Journal of Management Information Systems, 20(1), 263-299.
24. Kinney, S. T., & Dennis, A. R. (1994). Reevaluating media richness: Cues, feedback and task. Paper presented at the Twenty-Seventh Annual Hawaii International Conference on System Sciences, January, 1994, Wailea, HI, USA.
25. Kinney, S. T., & Watson, R. T. (1992). The effect of medium and task on dyadic communication. Paper presented at the International Conference on Information Systems, December, 1992, Dallas, Texas, USA.
26. Kraut, R. E., Fussell, S. R., & Siegel, J. (2003). Visual information as a conversational resource in collaborative physical tasks. Human-Computer Interaction, 18(1&2), 13-49.
27. Kraut, R. E., Gergle, D., & Fussell, S. R. (2002). The use of visual information in shared visual spaces: informing the development of virtual co-presence. Paper presented at the 2002 ACM Conference on Computer Supported Cooperative Work, November, 2002, New Orleans, LA.
28. Lee, K. M., & Lai, J. (2005). Speech versus touch: A comparative study of the use of speech and DTMF keypad for navigation. International Journal of Human-Computer Interaction, 19(3), 343-360.
29. Markus, M. L. (1987). Toward a critical mass theory of interactive media universal access, interdependence, and diffusion. Communication Research, 14(5), 491-511.
30. McGrath, J. E. (1993). Time, task, and technology in work groups: The JEMCO workshop study. Small Group Research, 24(3), 283-421.
31. Mennecke, B. E., Valacich, J. S., & Wheeler, B. C. (2000). The effects of media and task on user performance: A test of the task-media fit hypothesis. Group Decision and Negotiation, 9, 507-529.
32. Mousavi, S. Y., Low, R., & Sweller, J. (1995). Reducing cognitive load by mixing auditory and visual presentation modes. Journal of Education Psychology, 87(2), 319-334.
33. Paivo, A. (1986). Mental representations: A dual coding approach. Oxford, England: Oxford University Press.
34. Robert, L. P., & Dennis, A. R. (2005). Paradox of richness: A cognitive model of media choice. IEEE Transactions on Professional Communication, 48(1), 10-21.
35. SBIR. (2007). Cultural intelligence wiki-berry. Retrieved January 16, 2008, from http://www.dodsbir.net/SITIS/archives-display-topic.asp?Bookmark= 29953
36. Schmitz, J., & Fulk, J. (1991). Organizational colleagues, information richness, and electronic mail: A test of the social influence model of technology use. Communication Research, 18, 487-523.
37. Short, J., Williams, E., & Christie, B. (1976). The social psychology of telecommunications. London. New York: John Wiley and Sons.
38. Suh, K. S. (1999). Impact of communication medium on task performance and satisfaction: An examination of media-richness theory. Information & Management, 35(5), 295-312.
39. Tabachnick, B. G., & Fidell, L. S. (1996). Using multivariate statistics. New York: Harper Collins Publishers.
40. Thomas, J., & Griffin, R. (1983). The social information processing model of task design: A review of the literature. Academy of Management Review, 8, 672-682.
41. Thompson, J. (1967). Organizations in action. New York: McGraw-Hill.
42. Trevino, L. K., Lengel, R. H., & Daft, R. L. (1987). Media symbolism, media richness, and media choice in organizations. Communication Research, 14(5), 553-574.
43. Trevino, L. K., Lengel, R. H., & Daft, R. L. (1990). Understanding managers' media choices: A symbolic interactionist perspective. In J. Fulk & C. Steinfield (Eds.), Organizations and communication technology (pp. 71-94). Newbury Park, CA: Sage.
44. Valacich, J. S., Mennecke, B. E., Wachter, R. M., & Wheeler, B. C. (1994). Extensions to media richness theory: A test of the task-media fit hypothesis. Paper presented at the Twenty-Seventh Annual Hawaii International Conference on System Sciences, January, 1994, Wailea, HI, USA.
45. Zhang, D., & Adipat, B. (2005). Challenges, methodologies, and issues in the usability testing of mobile applications. International Journal of Human-Computer Interaction, 18(3), 293-308.