Visual information as a conversational resource in collaborative physical tasks

Human-Computer Interaction

Volumn 18, Issue 1-2, 2003, Pages 13-49

  Kraut, Robert E ^a   Fussell, Susan R ^a   Siegel, Jane ^a  

^a Carnegie Mellon University   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CAMERAS; INFORMATION DISSEMINATION; SYSTEMS ANALYSIS;

VISUAL INFORMATION;

VISUAL COMMUNICATION;

EID: 0037565065     PISSN: 07370024     EISSN: None     Source Type: Journal    
DOI: 10.1207/S15327051HCI1812_2     Document Type: Article

References (36)

1. Barnard, P., May,J., & Salber, D.(1996). Deixis and points of view in media spaces: An empirical gesture. Behavior and Information Technology, 15, 37-50.
2. Bauer, M., Kortuem, G., & Segall, Z. (1999). "Where are you pointing at?" A study of remote collaboration in a wearable video conference system. Proceedings of the ISWC 99 Third International Symposium on Wearable Computers. Piscataway, NJ: IEEE Press.
3. Beattie, G. W., & Barnard, P. J. (1979). The temporal structure of natural telephone conversations. Linguistics, 77, 213-230.
4. Bekker, M. M., Olson, J. S., & Olson, G. M. (1995). Analysis of gestures in face-to-face design teams provides guidance for how to use groupware in design. Symposium on Designing Interactive Systems '95 (pp. 157-166). New York: ACM.
5. Bolt, R. (1980). "Put-that-there": Voice and gesture at the graphics interface. Proceedings of the SIGGRAPH 80 Conference on Computer Graphics and Interaction Techniques (pp. 262-270). New York: ACM.
6. Clark, H. H. (1996). Using language. Cambridge, England: Cambridge University Press.
7. Clark, H. H., & Brennan, S. E. (1991). Grounding in communication. In L. B. Resnick, R. M. Levine, & S. D. Teasley (Eds.), Perspectives on socially shared cognition (pp. 127-149). Washington, DC: American Psychological Association.
8. Clark, H. H., & Marshall, C. E. (1981). Definite reference and mutual knowledge. In A. K. Joshi, B. L. Webber, & I. A. Sag (Eds.), Elements of discourse understanding (pp. 10-63). Camridge, England: Cambridge University Press.
9. Clark, H., & Wilkes-Gibbs, D. (1986). Referring as a collaborative process. Cognition, 22, 1-39.
10. Daly-Jones, O., Monk, A., & Watts, L. (1998). Some advantages of video conferencing over high-quality audio conferencing: Fluency and awareness of attentional focus. International Journal of Human-Computer Studies, 49, 21-58.
11. Endsley, M. (1995). Toward a theory of situation awareness in dynamic systems. Human Factors, 37, 32-64.
12. Flor, N. V. (1998). Side-by-side collaboration: A case study. International Journal of Human-Computer Studies, 49, 201-222.
13. Ford, C. E. (1999). Collaborative construction of task activity: Coordinating multiple resources in a high school physics lab. Research on Language and Social Interaction, 32, 369-408.
14. Fussell, S. R., & Krauss, R. M. (1992). Coordination of knowledge in communication: Effects of speakers' assumptions about what others know. Journal of Personality and Social Psychology, 62, 378-391.
15. Fussell, S. R., Kraut, R. E., & Siegel, J. (2000). Coordination of communication: Effects of shared visual context on collaborative work. Proceedings of the CSCW 2000 Conference on Computer-Support Cooperative Work (pp. 21-30). New York: ACM.
16. Gaver, W., Sellen, A., Heath, C., & Luff, P. (1993). One is not enough: Multiple views in a media space. Interchi '93 (pp. 335-341). New York: ACM.
17. Goodwin, C. (1996). Professional vision. American Anthropologist, 96, 606-633.
18. Grice, H. (1975). Logic and conversation. In P. Cole & J. Morgan (Eds.), Syntax and semantics (Vol. 3, pp. 41-58). New York: Academic.
19. Isaacs, E., & Clark, H. H. (1987). References in conversation between experts and novices. Journal of Experimental Psychology: General, 116, 26-37.
20. Jefferson, G. (1972). Side sequences. In D. Sudnow (Ed.), Studies in social interaction (pp. 294-338). New York: Free Press.
21. Karsenty, L. (1999). Cooperative work and shared visual context: An empirical study of comprehension problems and in side-by-side and remote help dialogues. Human-Computer Interaction, 14, 283-315.
22. Kraut, R. E., Fussell, S. R., Brennan, S., & Siegel, J. (2002). A framework for understanding effects of proximity on collaboration: Implications for technologies to support remote collaborative work. In P. Hinds & S. Kiesler (Eds.), Technology and distributed work (pp. 137-162). Cambridge, MA: MIT Press.
23. Kraut, R. E., Miller, M. D., & Siegel, J. (1996). Collaboration in performance of physical tasks: Effects on outcomes and communication. Proceedings of the CSCW 96 (pp. 57-66). New York: ACM.
24. Kuzuoka, H. (1992). Spatial workspace collaboration: A Sharedview video support system for remote collaboration capability. Proceedings of the CHI 92 Conference on Human Factors in Computing Systems (pp. 533-540). New York: ACM.
25. Kuzuoka, H., Kosuge, T., & Tanaka, K. (1994). GestureCam: A video communication system for sympathetic remote collaboration. Proceedings of the CSCW 94 (pp. 35-43). New York: ACM.
26. Kuzuoka, H., Oyama, S., Yamazaki, K., Suzuki, K., & Mitsuishi, M. (2000). GestureMan: A mobile robot that embodies a remote instructor's actions. Proceedings of the CSCW 2000 (pp. 155-162). New York: ACM.
27. Kuzuoka, H., & Shoji, H. (1994). Results of observational studies of spatial workspace collaboration. Electronics and Communications in Japan, 77, 58-68.
28. Malone, T. W., & Crowston, K. (1994). The interdisciplinary study of coordination. ACM Computing Surveys, 26, 87-119.
29. Nardi, B., Schwarz, H., Kuchinsky, A., Leichner, R., Whittaker, S., & Sclabassi, R. (1993). Turning away from talking heads: The use of video-as-data in neurosurgery. Proceedings of the Interchi 93 Conference on Human Factors in Computing Systems (327-334). New York: ACM.
30. Noll, A. M. (1992, May/June). Anatomy of a failure: Picturephone revisited. Telecommunications Policy, 16, 307-316.
31. Orr,J. (1996). Talking about machines. Ithaca, NY: Cornell University Press.
32. Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). A simplest systematics for the organization of turn-taking in conversation. Language, 50, 696-735.
33. Stiefelhagen, R., Yang,J., & Waibel, A. (2002). Modeling focus of attention for meeting index based on multiple cues. IEEE Transactions on Neural Networks, 13, 928-938.
34. Tang,J. C. (1991). Findings from observational studies of collaborative work. International Journal of Man-Machine Studies, 34, 143-160.
35. Veinott, E., Olson,J., Olson, G., & Fu, X. (1999). Video helps remote work: Speakers who need to negotiate common ground benefit from seeing each other. Proceedings of the CHI 99 (pp. 302-309). New York: ACM.
36. Whittaker, S., & O'Conaill, B. (1997). The role of vision in face-to-face and mediated communication. In K. Finn, A. Sellen, & S. Wilbur (Eds.), Video-mediated communication (pp. 23-49). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.