Examining the 'point of frustration'. the think-aloud method applied to online search tasks

Quality and Quantity

Volumn 43, Issue 2, 2009, Pages 211-224

  Hoppmann, Talke Klara ^a  

^a UNIVERSITY OF HAMBURG   (Germany)

Author keywords

European Union website; Mood alterations; Multi method design; Online search process; Think aloud method; User frustration

Indexed keywords

EID: 58649087174     PISSN: 00335177     EISSN: 15737845     Source Type: Journal    
DOI: 10.1007/s11135-007-9116-0     Document Type: Article

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