Can additional patient experience items improve the reliability of and add new domains to the CAHPS® hospital survey?

Health Services Research

Volumn 43, Issue 6, 2008, Pages 2201-2222

  Rothman, Arlyss Anderson ^a   Park, Hayoung ^b   Hays, Ron D ^c   Edwards, Carol ^d   Dudley, R Adams ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b Seoul National University   (South Korea)

^c UNIVERSITY OF CALIFORNIA   (United States)

^d RAND CORPORATION   (United States)

Author keywords

CAHPS hospital survey; Hospital performance; Patient experience; Public reporting; Quality of care

Indexed keywords

ARTICLE; EXPERIENCE; FOLLOW UP; HEALTH CARE PERSONNEL; HEALTH SURVEY; HOSPITAL CARE; HOSPITAL DISCHARGE; HUMAN; INFORMATION PROCESSING; MEDICAL RECORD REVIEW; MEDICARE; PSYCHOMETRY; UNITED STATES;

ADOLESCENT; ADULT; AGED; CALIFORNIA; CENTERS FOR MEDICARE AND MEDICAID SERVICES (U.S.); FEMALE; HEALTH CARE SURVEYS; HOSPITALS; HUMANS; MALE; MIDDLE AGED; PATIENT SATISFACTION; PSYCHOMETRICS; REPRODUCIBILITY OF RESULTS; UNITED STATES; YOUNG ADULT;

EID: 55949104687     PISSN: 00179124     EISSN: 14756773     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2008.00867.x     Document Type: Article

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