The role of service guarantees in service development

Service Industries Journal

Volumn 24, Issue 4, 2004, Pages 1-20

  Lidén, Sara Björlin ^a   Sandén, Bodil ^a  

^a KARLSTAD UNIVERSITY   (Sweden)

Author keywords

[No Author keywords available]

Indexed keywords

PRODUCT DEVELOPMENT; SERVICE SECTOR;

EID: 5444258510     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/0264206042000275163     Document Type: Article

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