Study on trust in mobile commerce adoption - A conceptual model

Proceedings of the International Symposium on Electronic Commerce and Security, ISECS 2008

Volumn , Issue , 2008, Pages 246-249

  Meng, Decai ^a   Min, Qingfei ^a   Li, Yuping ^a  

^a DALIAN UNIVERSITY OF TECHNOLOGY   (China)

Author keywords

[No Author keywords available]

Indexed keywords

COMMERCE; DATA STRUCTURES; ELECTRONIC COMMERCE; INSTRUMENT TESTING; TELECOMMUNICATION EQUIPMENT;

CONCEPTUAL MODELS; CUSTOMER TRUSTS; MCOMMERCE; MINISTRY OF INFORMATION INDUSTRIES; MOBILE COMMERCES; MOBILE COMMUNICATIONS; MOBILE TECHNOLOGIES; SURVEY INSTRUMENTS; TRUST FACTORS; UNIQUE FEATURES; WIRELESS TECHNOLOGIES;

MOBILE TELECOMMUNICATION SYSTEMS;

EID: 54049099209     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ISECS.2008.54     Document Type: Conference Paper

References (19)

1. Barnes, S.J (2002). "The Mobile Commerce Value Chain: Analysis and Future Developments". International Journal of Information Management. Vol. 22, No. 2, pp. 91-108.
2. Sadeh, N, M-Commerce: Technologies, Services, and Business Models. John Wiley & Sons. New York, 2002.
3. Ministry of Information Industry. "People's Republic of China, Monthly Statistic Report of Telecommunication Industry for the month of November, 2007". Available at: http://www.mii.gov.cn/art/2007/12/28/ art_166_35603.html
4. Siau, K., Shen, Z (2003). "Building consumer trust in mobile commerce". Communications of the ACM. Vol. 46, No. 4, pp. 91-94
5. Siau, K., Sheng, H., Nah, F. (2003). "Development of a Framework for Trust in Mobile Commerce". Proceedings of the Second Annual Workshop on HCI Research in MIS. Seattle. WA, 2003, December 12-13, pp. 85-89.
6. Siau, K., Sheng, H., Nah, F., Davis, S. (2004). "A Qualitative Investigation on Consumer Trust in Mobile Commerce". Int. J. Electronic Business. Vol. 2, No. 3, pp. 283-300.
7. Patricia M. Doney, Joseph P. Cannon (1997). "An Examination of the Nature of Trust in Buyer-Seller Relationships". Journal of Marketing. Vol. 61, pp. 35-51.
8. Bhattacherjee, A. (2002). "Individual trust in online firms: Scale development and initial test". Journal of Management Information systems/Summer. Vol. 19, No. 1, pp. 211-241.
9. Mayer, R.C., Davis, J.H., Schoorman, F.D. (1995). "An integrative model of organizational trust". Academy of Management Review. Vol. 20, No. 3, pp. 709-734.
10. D. Gefen (2000). "E-commerce: the role of familiarity and trust". Omega. Vol. 28, No. 6, pp. 725-737.
11. D. Gefen (2002). "Customer Loyalty in E-Commerce". Journal of the Association for Information Systems. Vol. 3, pp. 27-51.
12. D. Gefen, E. Karahanna, D.W. Straub (2003). "Trust and TAM in Online Shopping: an Integrated Model". MIS Quarterly. Vol. 27, No. 1, pp. 51-90.
13. Jarvenpaa, S. L., Knoll, K., Leidner, D. E. (1998). "Is Anybody Out There? Antecedents of Trust in Global Virtual Teams". Journal of Management Information Systems. Vol. 14, No. 4, pp. 29-64.
14. Jarvenpaa, S. L., Tractinsky, N., Vitale, M. (2000). "Consumer Trust in an Internet Store". Information Technology and Management. Vol. 1, No. 1-2, pp. 45-71.
15. Mayer, R. C., Davis, J, H. (1999). "The Effect of the Performance Appraisal System on Trust in Management: A Field Quasi-Experiment". Journal of Applied Psychology. Vol. 84, No. 1, pp. 123-136.
16. McKnight, D. H., Cummings, L. L., Chervany, N. L. (1998). "Initial Trust Formation in New Organizational Relationships". Academy of Management Review. Vol. 23, No. 3, pp. 472-490.
17. McKnight, Choudhury, Kacmar (2002). "Developing and Validating Trust Measures for e-Commerce: An Integrative Typology". Information Systems Research. Vol. 13, No. 3, September 2002, pp. 334-359.
18. P. A. Pavlou, D. Gefen (2002). "Building Effective Online Auction Marketplaces with Institution-based Trust". Information Systems Research. Vol 15, No. 1, pp. 667-675.
19. K.O. Matthew, E. Turban (2001). "A Trust Model for Consumer Internet Shopping". International Journal of Electronic Commerce. Vol. 6, No. 1, pp. 75-91.