Performance modeling of service businesses

2007 IEEE International Conference on Service Operations and Logistics, and Informatics, SOLI

Volumn , Issue , 2007, Pages

  Jones, Barbara ^b   Leung, Ying Tat ^b   Noronha, Sunil ^a,b   Sanz, Jorge ^a,b  

^a IEEE

^b IBM ALMADEN RESEARCH CENTER   (United States)

Author keywords

Business performance modeling; Enterprise management; Performance analysis; Service science

Indexed keywords

MILITARY OPERATIONS; PLANNING; RESOURCE ALLOCATION; SOCIETIES AND INSTITUTIONS;

AREAS OF INTEREST; BUSINESS PERFORMANCE MODELING; BUSINESS PERFORMANCES; ENTERPRISE MANAGEMENT; INFORMATICS; INTERNATIONAL CONFERENCES; MANAGERIAL DECISIONS; PERFORMANCE ANALYSIS; PERFORMANCE MODELLING; PRELIMINARY APPROACH; QUANTITATIVE MODELING; SERVICE OPERATIONS; SERVICE SCIENCE;

ECONOMICS;

EID: 52049100107     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/SOLI.2007.4383912     Document Type: Conference Paper

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