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Volumn 3, Issue 3, 2007, Pages 36-51

The impact of enterprise systems on organizational control and drift: A human-machine agency perspective

Author keywords

Agency; Drift; Enterprise IS; IS control issues; IS impacts; IS use

Indexed keywords

MANAGERS;

EID: 49249132252     PISSN: 15481115     EISSN: 15481123     Source Type: Journal    
DOI: 10.4018/jeis.2007070103     Document Type: Article
Times cited : (14)

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