The effect of organizational psychological contract violation on managers' exit, voice, loyalty and neglect in the Chinese context

International Journal of Human Resource Management

Volumn 19, Issue 5, 2008, Pages 932-944

  Si, Steven X ^a   Wei, Feng ^b   Li, Yi ^a  

^a SHANGHAI UNIVERSITY   (China)

^b Center for AI and Institutions at CKGSB   (China)

Author keywords

China; Chinese context; Management; Managers' exit, voice, loyalty and neglect; Psychological contract violation; Transactional

Indexed keywords

EID: 46949103818     PISSN: 09585192     EISSN: 14664399     Source Type: Journal    
DOI: 10.1080/09585190801995849     Document Type: Article

References (44)

1. Argyris, C. P. (1960) Understanding Organizational Behaviour, Dorsey Press, Homewood, IL
2. Boyacigillar, N. A. and Adler, N. J. (1991) The Parochial Dinosaur: Organizational Science in a Global Context. Academy of Management Review, 16:2, pp. 262-290.
3. Dabos, G. E. and Rousseau, D. M. (2004) Mutuality, and Reciprocity in the Psychological Contracts of Employees, and Employers. Journal of Applied Psychology, 89:1, pp. 52-72.
4. De Mente, B. L. (1989) Chinese Etiquette and Ethics in Business, NTC Publishing Group, Lincolnwood, IL
5. Earley, P. C. (1989) Social Loafing and Collectivism: A Comparison of the United States, and the People's Republic of China. Administrative Science Quarterly, 34, pp. 565-581.
6. Farrell, D. (1983) Exit, Voice, Loyalty, and Neglect as Responses to Job Dissatisfaction: A Multidimensional Scaling Study. Academy of Management Journal, 26, pp. 596-607.
7. Guest, E. D. and Conway, N. (2002) Communicating the Psychological Contract: An Employer Perspective. Human Resource Management Journal, 12:2, pp. 22-38.
8. Guzzo, R. A., Noonan, K. A. and Elron, E. (1994) Expatriate Managers and the Psychological Contract. Journal of Applied Psychology, 79, pp. 617-626.
9. Hair, J., Anderson, R., Tatham, R. and Black, W. (1998) Multivariate Data Analysis, Prentice Hall, Englewood Cliffs, NJ
10. Ho, V. T. (2005) Social Influence on Evaluation of Psychological Contract Fulfilment. Academy of Management Review, 30:1, p. 113.
11. Hofstede, G. (1980) Culture's Consequences: International Differences in Work Related Values, Sage Publications, Beverly Hills, CA
12. Hui, C., Rousseau, D. M. and Lee, C. (2004) Psychological Contract and Organizational Citizenship Behaviour in China: Investigating Generalizability and Instrumentality. Journal of Applied Psychology, 89:2, pp. 311-321.
13. Kickul, J. and Lester, S. W. (2001) Broken Promises: Equity Sensitivity as a Moderator between Psychological Contract Breach and Employee Attitudes and Behaviour. Journal of Business and Psychology, 16, pp. 191-217.
14. Kickul, J., Lester, S. W. and Belgio, E. (2004) Attitudinal and Behavioural Outcomes of Psychological Contract Breach: A Cross Culture Comparison of the United States and Hong Kong Chinese. International Journal of Cross-cultural Management, 4:2, pp. 229-252.
15. Kotter, J. P. (1973) The Psychological Contract. California Management Review, 15, pp. 91-99.
16. Levinson, H., Price, C. R., Munden, K. J., Mandl, H. J. and Solley, C. M. (1962) Men, Management, and Mental Health, Harvard University Press, Cambridge, MA
17. Millward, L. J. and Hopkins, L. J. (1998) Psychological Contracts, Organizational and Job Commitment. Journal of Applied Social Psychology, 28:16, pp. 1530-1556.
18. Parnell, M. F. (2005) Chinese Business Guanxi: An Organization or Non-organization?. Journal of Organizational Transformation and Social Change, 2:1, pp. 29-45.
19. Raja, U., Johns, G. and Ntalanis, F. (2004) The Impact of Personality on Psychological Contract. Academy of Management Journal, 47:3, pp. 350-367.
20. Ralston, D. A., Gustafson, D. J., Cheung, F. M. and Terpstra, R. H. (1993) Differences in Managerial Values: A Study of U.S., Hong Kong, and PRC Managers. Journal of International Business Studies, 24:2, pp. 249-276.
21. Robert, T. (2005) China's Human Resource Management Strategies: The Role of Enterprise and Government. Asian Business & Management, 4, pp. 5-21.
22. Robinson, S. L. (1996) Trust and Breach of the Psychological Contract. Administrative Science Quarterly, 41, pp. 574-599.
23. Robinson, S. L., Kraatz, M. S. and Rousseau, D. M. (1994) Changing Obligations and the Psychological Contract: A Longitudinal Study. Academy of Management Journal, 37, pp. 137-152.
24. Robinson, S. L. and Morrison, E. W. (1995) Organizational Citizenship Behaviour: A Psychological Contract Perspective. Journal of Organizational Behaviour, 16, pp. 289-298.
25. Robinson, S. L. and Rousseau, D. M. (1994) Violating the Psychological Contract: Not the Exception but the Norm. Journal of Organizational Behaviour, 15, pp. 245-259.
26. Rousseau, D. M. (2004) Research Edge: Psychological Contracts in the Workplace: Understanding the Ties that Motivate. The Academy of Management Executive, 18:1, pp. 120-127.
27. Rousseau, D. M. and McLean Parks, J.M. (1993) The Contracts of Individuals and Organizations. Research in Organizational Behaviour, 15, pp. 1-43.
28. Rousseau, D. M. and Shperling, Z. (2003) Pieces of the Action: Ownership and the Changing Employment Relationship. Academy of Management Review, 28:4, pp. 553-570.
29. Rousseau, D. M. and Tijioriwala, S. A. (1998) Examining Psychological Contracts: Issues, Alternatives, and Measures. Journal of Organizational Behaviour, 19, pp. 679-695.
30. Rowley, C., Benson, J. and Warner, M. (2004) Towards an Asian Model of Human Resource Management? A Comparative Analysis of China, Japan, and South Korea. The International Journal of Human Resource Management, 15:4, pp. 917-933.
31. Rusbult, C. E., Farrell, D., Rogers, G. and Mainouss, A. G. (1988) Impact of Exchange Variables on Exit, Voice, Loyalty, and Neglect: An Integrative Model of Responses to Declining Job Satisfaction. Academy of Management Journal, 31, pp. 599-627.
32. Schein, E. H. (1965) Organizational Psychology, Prentice Hall, Englewood Cliffs, NJ
33. Si, S. (1990) People's Relations in the Chinese Enterprises, Shanghai Press of Science and Technology Literatures, Shanghai
34. Si, S., Ahlstrom, D. and Huo, P. (2001) A Study of Organizational Learning in Sino-American International Joint Ventures. International Journal of Business, Economics, and Social Policy (Global Focus), 13, p. 2.
35. Si, S. and Bruton, B. (1999) Knowledge Transfer in International Joint Ventures in Transitional Economies: The China Experience. Academy of Management Executive, 13:1, pp. 83-90.
36. Si, S. and Bruton, B. (2003) Beyond National Boundaries: International Joint Ventures and Considering the View from Both Sides of the Table. Organizational Dynamics, 32:4, pp. 384-395.
37. Si, S. and Cullen, J. (1998) Rating Scales and Cultural Bias: A Test of Neutral Response Tendency between Two International Samples. International Journal of Organization Analysis, 6:3, pp. 218-230.
38. Si, S. and Hitt, M. (2004) A Study of Organizational Image Resulting from International Joint Ventures in Transitional Economies. Journal of Business Research, 57, pp. 1370-1377.
39. Sturges, J. and Guest, D. (2004) Working to Live or Living to Work? Work/ life Balance Early in the Career. Human Resource Management Journal, 14:4, pp. 5-20.
40. Taylor, S., Knox, N., Napier, N. and Mayrhofer, W. (2002) Women in Global Business: Introduction. International Journal of Human Resource Management, 13:5, pp. 739-742.
41. Tsui, A. S., Pearce, J. L., Porter, L. W. and Tripoli, A. M. (1997) Alternative Approaches to the Employee-organization Relationship: Does Investment in Employees Pay Off?. Academy of Management Journal, 40, pp. 1089-1121.
42. Turnley, W. H. and Feldman, D. C. (1998) Psychological Contract Violations during Organizational Restructuring. Human Resource Management, 37, pp. 71-83.
43. Turnley, W. H. and Feldman, D. C. (1999) The Impact of Psychological Contract Violations on Exit, Voice, Loyalty, and Neglect. Human Relations, 52, pp. 895-922.
44. Turnley, W. H. and Feldman, D. C. (2000) Re-examining the Effects of Psychological contract Violations: Unmet Expectations and Job Dissatisfaction as Mediators. Journal of Organizational Behaviour, 21, pp. 25-42.