Negotiating meaning of shared information in service system encounters

European Management Journal

Volumn 26, Issue 4, 2008, Pages 213-222

  Blomberg, Jeanette ^a  

^a IBM ALMADEN RESEARCH CENTER   (United States)

Author keywords

Information transparency; IT outsourcing; Performance metrics; Web portals

Indexed keywords

EID: 46749125276     PISSN: 02632373     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.emj.2008.05.004     Document Type: Article

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