메뉴 건너뛰기




Volumn 43, Issue 2-3, 2004, Pages 243-258

Beyond user acceptance: An examination of employee reactions to information technology systems

Author keywords

[No Author keywords available]

Indexed keywords


EID: 4544272699     PISSN: 00904848     EISSN: None     Source Type: Journal    
DOI: 10.1002/hrm.20018     Document Type: Review
Times cited : (64)

References (50)
  • 1
    • 0036016134 scopus 로고    scopus 로고
    • Implementing new manufacturing technology: The related effects of technology characteristics and user learning activities
    • Aiman-Smith, L., & Green, S. G. (2002). Implementing new manufacturing technology: The related effects of technology characteristics and user learning activities. Academy of Management Journal, 45, 421-430.
    • (2002) Academy of Management Journal , vol.45 , pp. 421-430
    • Aiman-Smith, L.1    Green, S.G.2
  • 3
    • 0001825219 scopus 로고    scopus 로고
    • Organizational context and training effectiveness
    • J. K. Ford (Ed.). Mahwah, NJ: Lawrence Erlbaum Associates
    • Baldwin, T. T., & Magjuka, R. J. (1997). Organizational context and training effectiveness. In J. K. Ford (Ed.), Improving training effectiveness in work organizations (pp. 99-128). Mahwah, NJ: Lawrence Erlbaum Associates.
    • (1997) Improving Training Effectiveness in Work Organizations , pp. 99-128
    • Baldwin, T.T.1    Magjuka, R.J.2
  • 5
    • 0038669013 scopus 로고    scopus 로고
    • New HR metrics: Scoring on the business scorecard
    • Beatty, R. W., Huselid, M. A., & Schneier, C. E. (2003). New HR metrics: Scoring on the business scorecard. Organizational Dynamics, 32(2), 107-121.
    • (2003) Organizational Dynamics , vol.32 , Issue.2 , pp. 107-121
    • Beatty, R.W.1    Huselid, M.A.2    Schneier, C.E.3
  • 6
    • 84986684464 scopus 로고
    • Alternative models to guide the design and introduction of new information technologies into work organizations
    • Blackler, F., & Brown, C. (1986). Alternative models to guide the design and introduction of new information technologies into work organizations. Journal of Occupational Psychology, 59, 287-313.
    • (1986) Journal of Occupational Psychology , vol.59 , pp. 287-313
    • Blackler, F.1    Brown, C.2
  • 8
    • 4544299125 scopus 로고    scopus 로고
    • When managers balk at doing HR's work
    • (January 13) [Electronic version]. Retrieved May 12, 2003, from Proquest database
    • Brown, D. (2003, January 13). When managers balk at doing HR's work. Canadian HR Reporter, 16 [Electronic version]. Retrieved May 12, 2003, from Proquest database.
    • (2003) Canadian HR Reporter , pp. 16
    • Brown, D.1
  • 9
    • 0031989297 scopus 로고    scopus 로고
    • Effects of warning and information labels on consumption of full-fat, reduced-fat, and no-fat products
    • Bushman, B. J. (1998). Effects of warning and information labels on consumption of full-fat, reduced-fat, and no-fat products. Journal of Applied Psychology, 83(1), 97-101.
    • (1998) Journal of Applied Psychology , vol.83 , Issue.1 , pp. 97-101
    • Bushman, B.J.1
  • 10
    • 0034354881 scopus 로고    scopus 로고
    • The sources and accuracy of job applicants' beliefs about organizational culture
    • Cable, D. M., Aiman-Smith, L., Mulvey, P. W., & Edwards, J. R. (2000). The sources and accuracy of job applicants' beliefs about organizational culture. Academy of Management Review, 43, 1076-1085.
    • (2000) Academy of Management Review , vol.43 , pp. 1076-1085
    • Cable, D.M.1    Aiman-Smith, L.2    Mulvey, P.W.3    Edwards, J.R.4
  • 11
    • 0035286256 scopus 로고    scopus 로고
    • Making the most of on-line recruiting
    • Cappelli, P. (2001). Making the most of on-line recruiting. Harvard Business Review, 79(3), 139-146.
    • (2001) Harvard Business Review , vol.79 , Issue.3 , pp. 139-146
    • Cappelli, P.1
  • 12
    • 3042978813 scopus 로고    scopus 로고
    • Unstructured training and development: The role of organizational socialization
    • J. K. Ford (Ed.). Mahwah, NJ: Lawrence Erlbaum Associates
    • Chao, G. T. (1997). Unstructured training and development: The role of organizational socialization. In J. K. Ford (Ed.), Improving training effectiveness in work organizations (pp. 129-151). Mahwah, NJ: Lawrence Erlbaum Associates.
    • (1997) Improving Training Effectiveness in Work Organizations , pp. 129-151
    • Chao, G.T.1
  • 14
    • 0035564917 scopus 로고    scopus 로고
    • Information technology acceptance by individual professionals: A model comparison approach [Electronic version]
    • Chau, P. Y. K., & Hu, P. J. (2001). Information technology acceptance by individual professionals: A model comparison approach [Electronic version]. Decision Sciences, 32(4), 1-13.
    • (2001) Decision Sciences , vol.32 , Issue.4 , pp. 1-13
    • Chau, P.Y.K.1    Hu, P.J.2
  • 15
    • 0000004470 scopus 로고    scopus 로고
    • Social cognitive theory and individual reactions to computing technology: A longitudinal study [Electronic version]
    • Compeau, D., Higgins, C. A., & Huff, S. (1999). Social cognitive theory and individual reactions to computing technology: A longitudinal study [Electronic version]. MIS Quarterly, 23(2), 1-12.
    • (1999) MIS Quarterly , vol.23 , Issue.2 , pp. 1-12
    • Compeau, D.1    Higgins, C.A.2    Huff, S.3
  • 16
    • 0010138925 scopus 로고
    • Technological changes in office jobs
    • A. Howard (Ed.). San Francisco: Jossey-Bass
    • Coovert, M. D. (1995). Technological changes in office jobs. In A. Howard (Ed.), The changing nature of work (pp. 175-208). San Francisco: Jossey-Bass.
    • (1995) The Changing Nature of Work , pp. 175-208
    • Coovert, M.D.1
  • 17
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-339.
    • (1989) MIS Quarterly , vol.13 , Issue.3 , pp. 319-339
    • Davis, F.D.1
  • 18
    • 84936823933 scopus 로고
    • User acceptance of computer technology: A comparison of two theoretical models
    • Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35, 982-1003.
    • (1989) Management Science , vol.35 , pp. 982-1003
    • Davis, F.D.1    Bagozzi, R.P.2    Warshaw, P.R.3
  • 19
    • 0001090104 scopus 로고
    • Socialization, resocialization, and training: Reframing the research agenda
    • I. L. Goldstein (Ed.). San Francisco: Jossey-Bass
    • Feldman, D. C. (1989). Socialization, resocialization, and training: Reframing the research agenda. In I. L. Goldstein (Ed.), Training and development in organizations (pp. 376-416). San Francisco: Jossey-Bass.
    • (1989) Training and Development in Organizations , pp. 376-416
    • Feldman, D.C.1
  • 21
    • 0001774151 scopus 로고    scopus 로고
    • The impact of developer responsiveness on perceptions of usefulness and ease of use: An extension of the technology acceptance model
    • Gefen, D., & Keil, M. (1998). The impact of developer responsiveness on perceptions of usefulness and ease of use: An extension of the technology acceptance model. Database for Advances in Information Systems, 29, 35-49.
    • (1998) Database for Advances in Information Systems , vol.29 , pp. 35-49
    • Gefen, D.1    Keil, M.2
  • 22
    • 4544313245 scopus 로고    scopus 로고
    • Technology finally advances HR
    • January
    • Greengard, S. (2000, January). Technology finally advances HR. Workforce, 79, 38-41.
    • (2000) Workforce , vol.79 , pp. 38-41
    • Greengard, S.1
  • 23
    • 84862412303 scopus 로고    scopus 로고
    • HR and the corporate intranet: Beyond "brochureware"
    • Retrieved May 9, 2003
    • Grensing-Pophal, L. (2001). HR and the corporate intranet: Beyond "brochureware." SHRM White Paper. Retrieved May 9, 2003, from www.shrm.org/hrresources/whitepapers_ published/CMS_000212.asp
    • (2001) SHRM White Paper
    • Grensing-Pophal, L.1
  • 25
    • 40949115266 scopus 로고
    • Development of NASA-TLX (task load index): Results of empirical and theoretical research
    • P. A. Hancock & N. Meshkati (Eds.). New York: Elsevier Science Publishers B.V. (North-Holland)
    • Hart, S. G., & Staveland, L. E. (1988). Development of NASA-TLX (task load index): Results of empirical and theoretical research. In P. A. Hancock & N. Meshkati (Eds.), Human mental workload (pp. 139-183). New York: Elsevier Science Publishers B.V. (North-Holland).
    • (1988) Human Mental Workload , pp. 139-183
    • Hart, S.G.1    Staveland, L.E.2
  • 27
    • 0002283219 scopus 로고
    • Evolving interpretations as a change unfolds: How managers construe key organizational events
    • Isabella, L. A. (1990). Evolving interpretations as a change unfolds: How managers construe key organizational events. Academy of Management Journal, 33(1), 7-41.
    • (1990) Academy of Management Journal , vol.33 , Issue.1 , pp. 7-41
    • Isabella, L.A.1
  • 28
    • 4544243111 scopus 로고    scopus 로고
    • Taking the e-HR plunge
    • September
    • Jossi, F. (2001, September). Taking the e-HR plunge. HR Magazine, 96-103.
    • (2001) HR Magazine , pp. 96-103
    • Jossi, F.1
  • 29
    • 0041091239 scopus 로고
    • The organizational dynamics of computerized technology implementation: A review of the empirical literature
    • L. R. Gomez-Mejia & M. W. Lawless (Eds.). Greenwich, CT: JAI Press
    • Klein, K. J., & Ralls, R. S. (1995). The organizational dynamics of computerized technology implementation: A review of the empirical literature. In L. R. Gomez-Mejia & M. W. Lawless (Eds.), Advances in global high-technology management (Vol. 5, Part A, pp. 31-79). Greenwich, CT: JAI Press.
    • (1995) Advances in Global High-technology Management , vol.5 , Issue.PART A , pp. 31-79
    • Klein, K.J.1    Ralls, R.S.2
  • 30
    • 0040587041 scopus 로고    scopus 로고
    • An exploration of the unintended organizational consequences of technology training: Implications of practice for training theory and research
    • J. K. Ford (Ed.). Mahwah, NJ: Lawrence Erlbaum Associates
    • Klein, K. J. & Ralls, R. S. (1997). An exploration of the unintended organizational consequences of technology training: Implications of practice for training theory and research. In J. K. Ford (Ed.), Improving training effectiveness in work organizations (pp. 323-354). Mahwah, NJ: Lawrence Erlbaum Associates.
    • (1997) Improving Training Effectiveness in Work Organizations , pp. 323-354
    • Klein, K.J.1    Ralls, R.S.2
  • 31
    • 0041049144 scopus 로고    scopus 로고
    • The challenge of innovation implementation
    • Klein, K. J., & Sorra, J. S. (1996). The challenge of innovation implementation. Academy of Management Review, 21, 1055-1080.
    • (1996) Academy of Management Review , vol.21 , pp. 1055-1080
    • Klein, K.J.1    Sorra, J.S.2
  • 32
    • 0002324201 scopus 로고
    • Leading change: Why transformation efforts fail
    • Kotter, J. P. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, 73(2), 59-67.
    • (1995) Harvard Business Review , vol.73 , Issue.2 , pp. 59-67
    • Kotter, J.P.1
  • 33
    • 21144468422 scopus 로고
    • Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of training evaluation
    • Kraiger, K., Ford, J. K., & Salas, E. (1993). Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of training evaluation. Journal of Applied Psychology, 78, 311-328.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 311-328
    • Kraiger, K.1    Ford, J.K.2    Salas, E.3
  • 34
    • 0028725124 scopus 로고
    • Effects of conceptions of ability on anxiety, self-efficacy, and learning in training
    • Martocchio, J. (1994). Effects of conceptions of ability on anxiety, self-efficacy, and learning in training. Journal of Applied Psychology, 79, 819-825.
    • (1994) Journal of Applied Psychology , vol.79 , pp. 819-825
    • Martocchio, J.1
  • 35
    • 21344438973 scopus 로고
    • Newcomer information seeking: Exploring types, modes, sources, and outcomes
    • Morrison, E. W. (1993). Newcomer information seeking: Exploring types, modes, sources, and outcomes. Academy of Management Journal, 36, 557-589.
    • (1993) Academy of Management Journal , vol.36 , pp. 557-589
    • Morrison, E.W.1
  • 36
    • 0002630981 scopus 로고
    • Computer-based adaptive instruction: Effects of learner control on concept learning
    • Murphy, M. A., & Davidson, G. V. (1991). Computer-based adaptive instruction: Effects of learner control on concept learning. Journal of Computer-Based Instruction, 18, 51-56.
    • (1991) Journal of Computer-based Instruction , vol.18 , pp. 51-56
    • Murphy, M.A.1    Davidson, G.V.2
  • 37
    • 0003153131 scopus 로고    scopus 로고
    • Understanding and managing cynicism about organizational change
    • Reichers, A. E., Wanous, J. P., & Austin, J. T. (1997). Understanding and managing cynicism about organizational change. Academy of Management Executive, 11(1), 48-58.
    • (1997) Academy of Management Executive , vol.11 , Issue.1 , pp. 48-58
    • Reichers, A.E.1    Wanous, J.P.2    Austin, J.T.3
  • 38
    • 0034545786 scopus 로고    scopus 로고
    • Examining the impact of administration medium on examinee perceptions and attitudes
    • Richman-Hirsch, W. L., Olson-Buchanan, J. B., & Drasgow, F. (2000). Examining the impact of administration medium on examinee perceptions and attitudes. Journal of Applied Psychology, 85, 880-887.
    • (2000) Journal of Applied Psychology , vol.85 , pp. 880-887
    • Richman-Hirsch, W.L.1    Olson-Buchanan, J.B.2    Drasgow, F.3
  • 40
    • 0033247271 scopus 로고    scopus 로고
    • What's a good reason to changer? Motivated reasoning and social accounts in promoting organizational change
    • Rousseau, D., & Tijoriwala, S. A. (1999). What's a good reason to changer? Motivated reasoning and social accounts in promoting organizational change. Journal of Applied Psychology, 84, 514-528.
    • (1999) Journal of Applied Psychology , vol.84 , pp. 514-528
    • Rousseau, D.1    Tijoriwala, S.A.2
  • 41
    • 85025302968 scopus 로고
    • The importance of recruitment in job choice: A different way of looking
    • Rynes, S., Bretz, R. D., & Gerhardt, B. (1991). The importance of recruitment in job choice: A different way of looking. Personnel Psychology, 44, 487-522.
    • (1991) Personnel Psychology , vol.44 , pp. 487-522
    • Rynes, S.1    Bretz, R.D.2    Gerhardt, B.3
  • 42
    • 84992948031 scopus 로고    scopus 로고
    • Positive response action: The ultimate goal of website communication
    • Sharp, L. (2001). Positive response action: The ultimate goal of website communication. Journal of Communication Management [Electronic version], 6(1), 1-16.
    • (2001) Journal of Communication Management [Electronic Version] , vol.6 , Issue.1 , pp. 1-16
    • Sharp, L.1
  • 44
    • 0000015012 scopus 로고
    • Cognition and learner control: A literature review, 1977-1988
    • Steinberg, E. R. (1989). Cognition and learner control: A literature review, 1977-1988. Journal of Computer-based Instruction, 16, 117-121.
    • (1989) Journal of Computer-based Instruction , vol.16 , pp. 117-121
    • Steinberg, E.R.1
  • 46
    • 0000269001 scopus 로고
    • Toward a theory of organizational socialization
    • B. Staw (Ed.). Greenwich, CT: JAI Press
    • Van Maanen, J., & Schein, E. H. (1979). Toward a theory of organizational socialization. In B. Staw (Ed.), Research in organizational behavior (pp. 209-264). Greenwich, CT: JAI Press.
    • (1979) Research in Organizational Behavior , pp. 209-264
    • Van Maanen, J.1    Schein, E.H.2
  • 47
    • 9744246034 scopus 로고    scopus 로고
    • Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior
    • Venkatesh, V., & Morris, M. G. (2000). Why don't men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24, 115-139.
    • (2000) MIS Quarterly , vol.24 , pp. 115-139
    • Venkatesh, V.1    Morris, M.G.2
  • 48
    • 0002649751 scopus 로고
    • Technology as equivoque: Sensemaking in new technologies
    • P. S. Goodman & L. S. Sproull (Eds.). San Francisco: Jossey-Bass
    • Weick, K. E. (1990). Technology as equivoque: Sensemaking in new technologies. In P. S. Goodman & L. S. Sproull (Eds.), Technology and organizations (pp. 1-44). San Francisco: Jossey-Bass.
    • (1990) Technology and Organizations , pp. 1-44
    • Weick, K.E.1
  • 50
    • 0004288482 scopus 로고
    • Gaining advanced manufacturing technologies' benefits: The roles of organizational design and culture
    • Zammuto, R. F., & O'Connor, E. J. (1992). Gaining advanced manufacturing technologies' benefits: The roles of organizational design and culture. Academy of Management Review, 17, 701-728.
    • (1992) Academy of Management Review , vol.17 , pp. 701-728
    • Zammuto, R.F.1    O'Connor, E.J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.