Effects of control mechanisms on positive organizational change

Journal of Organizational Change Management

Volumn 21, Issue 3, 2008, Pages 385-404

  Yu, Billy Tat Wai ^a   To, Wai Ming ^a  

^a MACAO POLYTECHNIC INSTITUTE   (Macao)

Author keywords

Business development; Control systems; Control theory

Indexed keywords

EID: 44849129188     PISSN: 09534814     EISSN: None     Source Type: Journal    
DOI: 10.1108/09534810810874840     Document Type: Article

References (98)

1. Abrahamson, E. and Park, C. (1994), "Concealment of negative organizational outcomes: an agency theory perspective", Academy of Management Journal, Vol. 37 No. 5, pp. 1302-34.
2. Akdere, M. and Azevedo, R. (2004), "Agency theory: implications for human resource development", in Egan, T. and Morris, L. (Eds), Academy of Human Resource Development 2004 International Conference Proceedings, Austin, TX.
3. Akdere, M. and Azevedo, R. (2005), "Agency theory from the perspective of human resource development", International Journal of Human Resource Development and Management, Vol. 5 No. 3, pp. 318-32.
4. Akdere, M. and Azevedo, R. (2006), "Agency theory implications for efficient contracts in organization development", Organization Development Journal, Vol. 24 No. 2, pp. 43-54.
5. Akdere, M. and Yilmaz, T. (2006), "Team performance based compensation plans: implications for human resources and quality improvement from agency theory perspective", International Journal of Human Resource Development and Management, Vol. 6 No. 1, pp. 77-91.
6. Allison, P.D. (1999), Multiple Regression: A Primer, Pine Forge Press, Thousand Oaks, CA.
7. Alpkan, L., Yilmaz, C. and Kaya, N. (2007), "Market orientation and planning flexibility in SMEs: performance implications and an empirical investigation", International Small Business Journal, Vol. 25 No. 2, pp. 152-72.
8. Amernic, J.H. (1984), "A look at agency theory for the novice: part I", CAmagazine, November, pp. 90-7.
9. Antony, J. (2002), "Design for six sigma: a breakthrough business improvement strategy for achieving competitive advantage", Work Study, Vol. 51 No. 1, pp. 6-8.
10. Baiman, S. (1982), "Agency research in managerial accounting: a survey", Journal of Accounting Literature, Vol. 1, pp. 154-209.
11. Baiman, S. (1990), "Agency research in managerial accounting: a second look", Accounting, Organizations and Society, Vol. 15 No. 4, pp. 341-71.
12. Besterfield, D.H., Besterfield-Michna, C., Besterfield, G.H. and Besterfield-Sacre, M. (2003), Total Quality Management, 3rd ed., Prentice-Hall, Englewood Cliffs, NJ.
13. Brass, D.J. (1981), "Structural relationships, job characteristics, and worker satisfaction and performance", Administrative Science Quarterly, Vol. 26, pp. 331-48.
14. Burton, F.G., Leitch, R.A. and Tuttle, B.M. (2001), "A user's willingness to adopt a new information system: the influence of the decision-making improvements and performance-monitoring dimensions of the system", Journal of Information Systems, Vol. 15 No. 2, pp. 61-79.
15. Byrne, R. (2001), "Employees: capital or commodity?", The Learning Organization, Vol. 1 No. 1, pp. 44-50.
16. Cameron, K.S., Kim, M.U. and Whetten, D.A. (1987), "Organizational effects of decline and turbulence", Administrative Science Quarterly, Vol. 32, pp. 222-40.
17. Cheng, J.L.C. and McKinley, W. (1983), "Toward an integration of organization research and practice: a contingency study of bureaucratic control and performance in scientific settings", Administrative Science Quarterly, Vol. 28, pp. 85-100.
18. Child, J. (1973), "Strategies of control and organizational behavior", Administrative Science Quarterly, Vol. 18, pp. 1-17.
19. Coase, R.H. (1984), "The new institutional economics", Journal of Institutional and Theoretical Economics, Vol. 140 No. 1, pp. 229-31.
20. Cohen, J., Cohen, P., West, S.G. and Aiken, L.S. (2003), Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences, 3rd ed., Lawrence Erlbaum, Hillsdale, NJ.
21. Denison, D.R. and Mishra, A.K. (1995), "Toward a theory of organizational culture and effectiveness", Organizational Science, Vol. 6 No. 2, pp. 204-23.
22. Denison, D.R. and Neale, W.S. (1996), Denison Organizational Culture Survey, Aviat, Ann Arbor, MI.
23. Dessler, G. (2005), Human Resource Management, 10th ed., Pearson/Prentice-Hall, Englewood Cliffs, NJ.
24. Dong, L.C., Droege, S.B. and Johnson, N.B. (2002), "Incentives and self-interest: balancing revenue and rewards in China's tourism industry", Tourism and Hospitality Research, Vol. 4 No. 1, pp. 69-77.
25. Eisenhardt, K.M. (1985), "Control: organizational and economic approaches", Management Science, Vol. 31 No. 2, pp. 134-49.
26. Eisenhardt, K.M. (1988), "Agency and institutional explanations of compensation in retail sales", Academy of Management Journal, Vol. 31 No. 3, pp. 488-511.
27. Eisenhardt, K.M. (1989), "Agency theory: an assessment and review", Academy of Management Review, Vol. 14 No. 1, pp. 57-74.
28. Elman, B.A. (2000), "The cultural scope of civil examinations and the eight-legged essay among elites", in A Cultural History of Civil Examinations in Late Imperial China, Chapter 7, University of California Press, Berkeley, CA, pp. 371-420.
29. Foss, N.J. and Laursen, K. (2005), "Performance pay, delegation, and multitasking under uncertainty and innovativeness: an empirical investigation", Journal of Economic Behavior & Organization, Vol. 58 No. 2, pp. 246-76.
30. French, W.L. and Bell, C.H. (1999), Organization Development: Behavioral Science Interventions for Organization Improvement, Prentice-Hall, Upper Saddle River, NJ.
31. Frenkel, S., Korczyiiski, M., Donoghue, L. and Shire, K. (1995), "Reconstituting work: trends towards knowledge work and info-normative control", Work, Employment & Society, Vol. 9 No. 4, pp. 773-96.
32. Friedman, T.L. (2006), The World is Flat: A Brief History of the Twenty-first Century, 2nd ed., Straus and Giroux, New York, NY.
33. Gilson, R.J. and Roe, M.J. (1993), "Understanding the Japanese Keiretsu: overlaps between corporate governance and industrial organization", The Yale Law Journal, Vol. 102 No. 4, pp. 871-906.
34. Gomez-Mejia, L.R. and Balkin, D.B. (1992a), Compensation, Organizational Strategy, and Firm Performance, South-Western, Cincinnati, OH.
35. Gomez-Mejia, L.R. and Balkin, D.B. (1992b), "Determinants of faculty pay: an agency theory perspective", Academy of Management Journal, Vol. 35 No. 5, pp. 921-55.
36. Gomez-Mejia, L.R. and Welbourne, T.M. (1988), "Compensation strategy: an overview and future steps", Human Resource Planning, Vol. 11 No. 3, pp. 173-89.
37. Gomez-Mejia, L.R., Tosi, H. and Hinkin, T. (1987), "Managerial control, performance, and executive compensation", Academy of Management Journal, Vol. 30, pp. 51-70.
38. Harry, M.J. and Schroeder, R. (2000), Six Sigma: The Breakthrough Management Strategy Revolutionalizing the World's Top Corporations, Doubleday, New York, NY.
39. Hill, C.W.L. and Hoskisson, R.E. (1987), "Strategy and structure in multiproduct firms", Academy of Management Review, Vol. 12 No. 3, pp. 331-41.
40. Hill, C.W.L. and Snell, S.A. (1989), "Effects of ownership structure and control on corporate productivity", Academy of Management Journal, Vol. 32 No. 1, pp. 25-46.
41. Hitt, M.A., Hockisson, R.E. and Ireland, D.R. (1990), "Mergers and acquisitions and managerial commitment to innovation in m-form firms", Strategic Management Journal, Vol. 11, pp. 29-47.
42. Hofstede, G. (1978), "The poverty of management control philosophy", Academy of Management Review, Vol. 3, pp. 450-61.
43. Hoskisson, R.E., Johnson, R.A. and Moesel, D.D. (1994), "Corporate divestiture intensity in restructuring firms: effects of governance, strategy, and performance", Academy of Management Journal, Vol. 37 No. 5, pp. 1207-33.
44. Husted, B.W. (2007), "Agency, information, and the structure of moral problems in business", Organization Studies, Vol. 28 No. 2, pp. 177-95.
45. Inkson, J.H.K., Pugh, D.S. and Hickson, D.J.J. (1970), "Organization context and structure: an abbreviated replication", Administrative Science Quarterly, Vol. 15 No. 3, pp. 318-29.
46. Jacobidies, M.G. and Croson, D.C. (2001), "Information policy: shaping the value of agency relationships", The Academy of Management Review, Vol. 26 No. 2, pp. 202-23.
47. Jaeger, A.M. and Baliga, B.R. (1985), "Control systems and strategic adaptation: lessons from the Japanese experience", Strategic Management Journal, Vol. 6, pp. 115-34.
48. Jensen, M.C. and Meckling, W.H. (1976), "Theory of the firm: managerial behavior, agency costs and ownership structure", Journal of Financial Economics, Vol. 3, pp. 305-60.
49. Kanter, M.R. (1977), Men and Women of the Corporation, Basic, New York, NY.
50. Kerr, J.L. (1985), "Diversification strategies and managerial rewards: an empirical study", Academy of Management Journal, Vol. 28 No. 1, pp. 155-79.
51. Kim, W.C. and Mauborgne, R. (2005), Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant, Harvard Business School Publishing, New York, NY.
52. Kohli, A.K., Jaworski, B.J. and Kumar, A. (1993), "MARKOR: a measure of market orientation", Journal of Marketing Research, Vol. 30 No. 4, pp. 467-77.
53. Korczynski, M., Shire, K., Frenkel, S. and Tam, M. (1996), "Front line work in the 'new model service firm': Australian and Japanese comparisons", Human Resource Management Journal, Vol. 6 No. 2, pp. 72-87.
54. Kromrey, J.D. and Foster-Johnson, L. (1998), "Mean centering in moderated multiple regression: much ado about nothing", Educational and Psychological Measurement, Vol. 58, pp. 42-67.
55. Lanigan, M.L. and Bentley, J. (2006), "Collecting sophisticated evaluations even when corporate culture is resistant", Performance Improvement Journal, Vol. 45 No. 1, pp. 32-9.
56. Lippitt, G.L. (1969), Organization Renewal, Appleton-Century-Crofts, New York, NY.
57. Looy, B.V., Gemmel, P., Desmet, S., Van, D.R. and Serneels, S. (1998), "Dealing with productivity and quality indicators in a service environment: some field experiences", International Journal of Service Industry Management, Vol. 9 No. 4, pp. 359-76.
58. Lorsch, J.W. and Allen, S.A. (1973), Managing Diversity and Interdependence: An Organizational Study of Multidivisional Firms, Division of Research, Harvard Business School, Boston, MA.
59. McClelland, G.H. and Judd, C.M. (1993), "Statistical difficulties of detecting interactions and moderator effects", Psychological Bulletin, Vol. 114 No. 2, pp. 376-90.
60. McKee, K.D. (1997), "The human resource profession: insurrection or resurrection?", Human Resource Management, Vol. 36 No. 1, pp. 151-6.
61. Mahaney, R.C. and Lederer, A.L. (2003), "Information systems project management: an agency theory interpretation", The Journal of Systems and Software, Vol. 68 No. 1, pp. 1-9.
62. Mengistae, T. and Xu, L.C. (2004), "Agency theory and executive compensation: the case of Chinese state-owned enterprises", Journal of Labor Economics, Vol. 22, pp. 615-37.
63. Michael, D.N. (1973), On Learning to Plan and Planning to Learn, Jossey-Bass, San Francisco, CA.
64. Miles, R.E. and Snow, C.C. (1978), Organization Strategy, Structure, and Process, McGraw-Hill, New York, NY.
65. Miles, R.E. and Snow, C.C. (1984), "Designing strategic human resource management systems", Organizational Dynamics, Vol. 13 No. 1, pp. 36-52.
66. Mintzberg, H. (1979), The Structure of Organizations, Prentice-Hall, Englewood Cliffs, NJ.
67. Ng, P.W.K. (2000), "Control mechanisms of human resources management: the perspectives of senior executives in international joint ventures in the People's Republic of China", PhD thesis, Chinese University of Hong Kong, Hong Kong.
68. Nilakant, V. and Rao, H. (1994), "Agency theory and uncertainty in organizations: an evaluation", Organization Studies, Vol. 15 No. 5, pp. 649-72.
69. Noci, G. (1995), "Accounting and non-accounting measures of quality-based performances in small firms", International Journal of Operations & Production Management, Vol. 15 No. 7, pp. 78-105.
70. O'Connor, B.P. (1998), "SIMPLE: all-in-one programs for exploring interactions in moderated multiple regression", Educational and Psychological Measurement, Vol. 58 No. 5, pp. 836-40.
71. Ouchi, W.G. (1977), "The relationship between organizational structure and organizational control", Administrative Science Quarterly, Vol. 22 No. 1, pp. 95-113.
72. Ouchi, W.G. (1978), "The transmission of control through organizational hierarchy", The Academy of Management Journal, Vol. 21 No. 2, pp. 173-92.
73. Ouchi, W.G. (1979), "A conceptual framework for the design of organizational control mechanisms", Management Science, Vol. 25 No. 9, pp. 833-48.
74. Ouchi, W.G. and Maguire, M.A. (1975), "Organization control: two functions", Administrative Science Quarterly, Vol. 20 No. 4, pp. 559-69.
75. Pavlou, P.A., Liang, H. and Xue, Y. (2007), "Understanding and mitigating uncertainty in online exchange relationships: a principle-agent perspective", MIS Quarterly, Vol. 31 No. 1, pp. 105-36.
76. Petrovic, J. and Kakabadse, N.K. (2003), "Strategic staffing of international joint ventures: an integrative perspective for future research", Management Decision, Vol. 41 No. 4, pp. 394-406.
77. Podsakoff, P.M., Ahearne, M. and MacKenzie, S.B. (1997), "Organizational citizenship behavior and the quantity and quality of work group performance", Journal of Applied Psychology, Vol. 82, pp. 262-70.
78. Quinn, R.P. and Staines, G.L. (1979), The 1977 Quality of Employment Survey, Survey Research Center, Ann Arbor, MI.
79. Rappaport, A. (1978), "Executive incentives vs. corporate growth", Harvard Business Review, Vol. 56 No. 4, pp. 81-8.
80. Reeves, T.K. and Woodward, J. (1970), "The study of managerial controls", in Woodward, J. (Ed.), Industrial Organization: Behavior and Control, Oxford, London, pp. 37-56.
81. Sammut, A. (2001), "HR & OD turfwar: highlighting the need to establish a clear definition of OD", Organization Development Journal, Vol. 19 No. 2, pp. 9-18.
82. Schuler, R.S. (2001), "Human resource issues and activities in international joint ventures", International Journal of Human Resource Management, Vol. 12 No. 1, pp. 1-52.
83. Schulze, W.S., Lubatkin, M.H., Dino, R.N. and Buchholtz, A.K. (2001), "Agency relationship in family firms: theory and evidence", Organization Science, Vol. 12 No. 2, pp. 99-116.
84. Scoviak, M. (2006), "Internationalization promises a jackpot for gaming companies nimble enough - and rich enough - to capitalize in new markets", Hotels Magazine, May, special issue.
85. Snell, S.A. (1992), "Control theory in strategic human resource management: the mediating effect of administrative information", Academy of Management Journal, Vol. 35 No. 2, pp. 292-327.
86. Snell, S.A. and Youndt, M.A. (1995), "Human resource management and firm performance: testing a contingency model of executive controls", Journal of Management, Vol. 21 No. 4, pp. 711-37.
87. Stroh, L.K., Brett, J.M., Baumann, J.P. and Reilly, A.H. (1996), "Agency theory and variable pay compensation strategies", Academy of Management Journal, Vol. 39 No. 3, pp. 751-67.
88. Tannenbaum, A.S. (1968), The Social Psychology of Work Organization, Brooks-Cole, Belmont, CA.
89. Thompson, J.D. (1967), Organizations in Action, McGraw-Hill, New York, NY.
90. Turcotte, W.E. (1974), "Control systems, performance, and satisfaction in two state agencies", Administrative Science Quarterly, Vol. 19 No. 1, pp. 60-73.
91. Ulrich, D. (1998), "A new mandate for human resources", Harvard Business Review, Vol. 41 No. 1, pp. 124-34.
92. Umanath, N.S., Ray, M.R. and Campbell, T.L. (1996), "The effect of uncertainty and information asymmetry on the structure of compensation contracts: a test of competing models", Management Science, Vol. 42 No. 6, pp. 868-74.
93. Vinzant, J.C. and Vinzant, D.H. (1996), "Strategic management and total quality management: challenges and choices", Public Administration Quarterly, Vol. 20 No. 2, pp. 201-19.
94. Walsh, J.P. and Seward, J.K. (1990), "On the efficiency of internal and external corporate control mechanisms", Academy of Management Review, Vol. 15 No. 3, pp. 421-58.
95. Wang, Z.M. and Satow, T. (1994), "The patterns of human resource management: eight cases of Chinese-Japanese joint ventures and two cases of wholly Japanese ventures", Journal of Managerial Psychology, Vol. 9 No. 4, pp. 12-21.
96. Warrick, D.D. (2002), Organization Development Past, Present, and Future from the View of the Experts, Warrick Agency, Colorado Springs, CO.
97. Williamson, O.E. (1975), Markets and Hierarchies: Analysis and Antitrust Implication, Free Press, New York, NY.
98. Yan, A., Zhu, G. and Hall, D.T. (2002), "International assignments for career building: a model of agency relationships and psychological contracts", Academy of Management Review, Vol. 27 No. 3, pp. 373-91.