Helpful or harmful? Examining the effects of interruptions on task performance

Proceedings of the Human Factors and Ergonomics Society

Volumn , Issue , 2006, Pages 372-375

  Ratwani, Raj M ^a   Gregory Trafton, J ^b   Myers, Christopher ^c  

^a GEORGE MASON UNIVERSITY   (United States)

^b NAVAL RESEARCH LABORATORY   (United States)

^c RENSSELAER POLYTECHNIC INSTITUTE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ERROR ANALYSIS; PERSONNEL TESTING; PROBLEM SOLVING; PROFESSIONAL ASPECTS; WORK SIMPLIFICATION;

FASTER MOTOR RESPONSES; REACTION TIME DATA; TASK PERFORMANCE;

WORK-REST SCHEDULES;

EID: 44349156431     PISSN: 10711813     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1177/154193120605000334     Document Type: Conference Paper

References (10)

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2. Altmann, E. M., & Trafton, J. G. (2004). Task interruption: Resumption lag and the role of cues. In Proceedings of the 26th annual conference of the Cognitive Science Society: Erlbaum.
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9. Speier, C., Vessey, I., & Valacich, J. S. (2003). The effects of interruptions, task complexity, and information presentation on computer-supported decision-making performance. Decision Sciences, 34(4), 771-797.
10. Trafton, J. G., Altmann, E. M., Brock, D. P., & Mintz, F. E. (2003). Preparing to resume an interrupted task: Effects of prospective goal encoding and retrospective rehearsal. International Journal of Human-Computer Studies, 58, 583-603.