Using the LibQUAL+ Survey to assess user perceptions of collections and service quality

Collection Management

Volumn 26, Issue 4, 2002, Pages 1-14

  Kemp, Jan H ^a,b  

^a NORTH CAROLINA STATE UNIVERSITY   (United States)

^b TEXAS TECH UNIVERSITY   (United States)

Author keywords

Access to Collections; Collection management; Libqual+; Service quality; User surveys

Indexed keywords

EID: 44249099861     PISSN: 01462679     EISSN: 15452549     Source Type: Journal    
DOI: 10.1300/J105v26n04_01     Document Type: Article

References (12)

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