Accreditation: A tool for organizational change in hospitals?

International Journal of Health Care Quality Assurance

Volumn 17, Issue 3, 2004, Pages 113-124

  Pomey, Marie Pascale ^a   Contandriopoulos, André Pierre ^b   François, Patrice ^c   Bertrand, Dominique ^d  

^a UNIVERSITY OF OTTAWA   (Canada)

^b UNIVERSITÉ DE MONTRÉAL   (Canada)

^c GRENOBLE UNIVERSITY HOSPITAL   (France)

^d HÔPITAL FERNAND WIDAL   (France)

Author keywords

France; Organizational change; Quality management; Social change

Indexed keywords

ACCREDITATION; ARTICLE; FRANCE; HEALTH CARE QUALITY; INFORMATION PROCESSING; LONGITUDINAL STUDY; ORGANIZATION; PRACTICE GUIDELINE; STANDARD; UNIVERSITY HOSPITAL;

ACCREDITATION; DATA COLLECTION; FRANCE; GUIDELINE ADHERENCE; HOSPITALS, UNIVERSITY; LONGITUDINAL STUDIES; ORGANIZATIONAL INNOVATION; QUALITY ASSURANCE, HEALTH CARE;

EID: 4344624942     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860410532757     Document Type: Article

References (45)

1. Baker, G.R., Barnsley, J. and Murray, M. (1995), "Continuous quality improvement in Canadian health-care organizations", Leadership, Vol. 2 No. 5, pp. 18-23.
2. Beaumont, M. (2002), "Research on the CCHSA efficacy accreditation program: methodology and results", Master's thesis, Department of Health Administration, Faculty of Medicine, University of Montreal, Montreal (in French).
3. Bertrand, D. (2001), "Accreditation and quality of care (special dossier)", Actualité et Dossier en Santé Publique, Vol. 35, pp. 18-78 (in French).
4. Bohigas, L., Brooks, T., Donahue, T., Donaldson, B., Heidemann, E., Shaw, C. and Smith, D. (1998), "A comparative analysis of surveyors from six hospitals' accreditation programmes and a consideration of the related management issues", International Journal for Quality in Health Care, Vol. 10 No. 1, pp. 7-13.
5. Bourdieu, P. (1980), The Practical Sense, Editions de Minuit, Paris.
6. Campbell, D.T. (1975), "Degrees of freedom and the case study", Comparative Political Studies, Vol. 8 No. 2, pp. 178-93.
7. Canadian Council on Health Services Accreditation (1995), Accreditation Standards for Acute Care Organizations: A Client-Centred Approach, CCHSA, Ottawa.
8. Carey, J.W. (1993), "Linking qualitative and quantitative methods: integrating cultural factors into public health", Qualitative Health Research, Vol. 3 No. 3, pp. 298-318.
9. Code of Public Health (1996), "Ordinance concerning the reform of public and private hospitals", No. 96-346, April 24, Official Journal of the French Republic, April 25, pp. 6325-36 (in French).
10. Code of Public Health (1997), "Decree concerning the organization and functioning of the National Agency for Health Accreditation and Evaluation", No. 97-311, April 7, Official Journal of the French Republic, April 8, Paris, pp. 6325-36 (in French).
11. Contandriopoulos, A.-P., Champagne, F., Potvin, L., Denis, J.-L. and Boyle, P. (1990), How to Prepare a Research Project: Conception, Design and Financing, Les Presses de l'Université de Montréal, Montréal (in French).
12. Creswell, J.W. (1994), Research Design: Qualitative & Quantitative Approaches, Sage Publications, Thousand Oaks, CA.
13. Daucourt, V. and Michel, P. (2003), "Results of the first 100 accreditation procedures in France", International Journal for Quality in Health Care, Vol. 15 No. 6, pp. 463-71.
14. Denis, J.-L., Lamothe, L. and Langley, A. (2001), "The dynamics for collective leadership and strategic change in pluralistic organizations", Academy of Management Journal, Vol. 44 No. 4, pp. 809-37.
15. Downey, H.K. and Ireland, R.D. (1979), "Quantitative versus qualitative: environmental assessment in organizational studies", Administrative Science Quarterly, Vol. 24, pp. 630-7.
16. Drummond, M.F. (1980), Principles of Economic Appraisal In Health Care, Oxford University Press, Toronto.
17. Duckett, S.J. (1983), "Changing hospitals: the role of hospital accreditation", Social Science & Medicine, Vol. 17 No. 20, pp. 1573-9.
18. Duckett, S.J. and Coombs, E.M. (1982), "The impact of an evaluation of hospital accreditation", Health Policy Quality, Vol. 2, pp. 199-208.
19. Ente, B.H. (1999), "Joint Commission World Symposium on improving health care through accreditation", The Joint Commission Journal on Quality Improvement, Vol. 25 No. 11, pp. 602-13.
20. Fielding, N.G. and Fielding, J.L. (1986), Linking Data, Sage Publications, Beverly Hills, CA.
21. François, P. (2001), "Quality management systems in Quebec hospitals", La Presse Medicale, Vol. 30 No. 12, pp. 591-5 (in French).
22. Grachek, M.K. (2002), "Reducing risk and enhancing value through accreditation. Recent data indicate that accreditation has a quality impact that could be significant to risk management", Nursing Homes Long-Term Care Management, November, pp. 34-7.
23. Hayes, J. and Shaw, C. (1995), "Implementing accreditation systems", International Journal for Quality in Health Care, Vol. 7 No. 2, pp. 165-71.
24. Keeler, E.B., Rubenstein, S.J., Kahn, K.L., Draper, D., Harrison, E.R., McGintry, M.L., Rogers, W.H. and Brook, R.H. (1992), "Hospital characteristics and quality of care", Journal of the American Medical Association, Vol. 268, pp. 1709-14.
25. Lemieux-Charles, L., Gault, N., Champagne, F., Barnsley, J., Trabut, I., Sicotte, C. and Zitner, D. (2000), "Use of mid- level indicators in determining organizational performance", Hospital Quarterly, Summer, pp. 48-52.
26. Lozeau, D. (1996), "The quiet collapse of quality management: study results of 12 hospitals in Quebec", Ruptures, Vol. 3 No. 2, pp. 187-208 (in French).
27. Lozeau, D. (2002), "The tortuous road of quality management in Quebec public hospitals", Gestion, Vol. 27 No. 3, pp. 113-22 (in French).
28. McClintock, C.C., Brannon, D. and Maynard-Moody, S. (1979), "Applying the logic of sample surveys to qualitative case studies: the case cluster method", Administrative Science Quarterly, Vol. 24, pp. 612-29.
29. Mintzberg, H. (1979), The Structuring of Organizations: A Synthesis of the Research, Prentice-Hall, Englewood Cliffs, NJ.
30. National Agency for Healthcare Accreditation and Evaluation (1999), Accreditation Manual(English version), ANAES, Paris, available at: www.anaes.fr/anaes/Publications.nsf/nPDFFile/
31. National Agency for Healthcare Accreditation and Evaluation (2003), available at: www.anaes.fr/ANAES
32. Pomey, M.-P. (2003), Preparing for Accreditation: A Tool for Organizational Change in Hospitals?, Editions GRIS, University of Montreal, Montreal (in French).
33. Pourtois, J.-P. and Desmet, H. (1989), "For a qualitative but nonetheless scientific research", Reseaux, Vol. 55-57, pp. 13-35 (in French).
34. Richardson, M.L. and Gurtner, W.H. (1999), "Contemporary organizational strategies for enhancing value in health care", International Journal of Health Care Quality Assurance, Vol. 12 No. 5, pp. 183-9.
35. Robelet, M. (2001), "The medical profession facing the quality challenge: a comparison of four quality manuals", Sciences Sociales et Santé, Vol. 19 No. 2, pp. 73-97 (in French).
36. Roberts, M.D., James, S., Jack, G., Coale, M.A., Rober, R. and Redman, M.A. (1987), "A history of the Joint Commission on Accreditation of Hospitals", Journal of the American Medical Association, Vol. 258 No. 7, p. 21.
37. Scrivens, E. (1995a), "International trends in accreditation", International Journal of Health Planning Management, Vol. 10, pp. 165-81.
38. Scrivens, E. (1995b), "Report: recent developments in accreditation", International Journal for Quality in Health Care, Vol. 7 No. 4, pp. 427-33.
39. Scrivens, E. (1998), "Editorial: policy issues in accreditation", International Journal for Quality in Health Care, Vol. 10 No. 1, pp. 1-5.
40. Ségouin, C. (1998), Health-Care Accreditation Systems: From International Experience to French Practice, Public Assistance Files - Paris Hospitals, Doin Editeurs, Paris (in French).
41. Shaw, C.D. (2003), "Editorial: evaluating accreditation", International Journal for Quality in Health Care, Vol. 15 No. 6, pp. 455-6.
42. Sicotte, C., Champagne, F., Contandriopoulos, A.-P., Barnsley, J., Béland, F., Leggat, S.G., Denis, J.-L., Bilodeau, H., Langley, A., Brémond, M. and Baker, G.R. (1998), "A conceptual framework for the analysis of health-care organizations' performance", Health Services Management Research, Vol. 11, pp. 24-48.
43. Stake, R.E. (1997), "Advocacy in evaluation. A necessary evil?", in Chelimsky, E. and Shadish, W.R. (Eds), Evaluation for the 21st century: A Handbook, Sage Publications, Thousand Oaks, CA, pp. 470-5.
44. Yin, R.K. (1994), Case Study Research: Design and Methods, 2nd ed., Sage Publications, Thousand Oaks, CA.
45. Zürcher, K. and Pomey, M.-P. (2000), "Public and private hospitals", in Pomey, M.-P., Poullier, J.-P. and Lejeune, B. (Eds), Public Health, Ellipses, Paris, pp. 412-47 (in French).