Contemporary organizational strategies for enhancing value in health care

International Journal of Health Care Quality Assurance

Volumn 12, Issue 5, 1999, Pages 183-189

  Richardson, Mary L ^a   Gurtner, William H ^b  

^a UNIVERSITY OF WASHINGTON   (United States)

^b UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

Kaizen; Management; Organizational change; Value

Indexed keywords

EID: 0043100998     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526869910280339     Document Type: Article

References (24)

1. Alemi, F. (1998), "Virtual managed care organizations: the implications of technology-based patient management", The American Journal of Managed Care, Vol. 4 No. 3, pp. 415-8.
2. Berwick, D.M. (1996), "Quality comes home", Annals of Internal Medicine, Vol. 125 No. 10, pp. 839-43.
3. Blumenthal, D. (1996), "Part 4: the origins of the quality-of-care debate", NEJM, Vol. 335 No. 15, pp. 1146-49.
4. Brickman, R., Axelrod, R., Roberson, D. and Flanagan, C. (1998), "Clinical process improvement as a means of facilitating health care system integration", Joint Commission Journal on Quality Improvement, Vol. 24 No. 3, pp. 143-53.
5. Busteed, S., Barwick, S. and Grubb, L. (1994), "The challenges of implementing quality improvement in small rural hospitals", Quality Letter for Healthcare Leaders, Vol. 6 No. 6, pp. 25-9.
6. Caldwell, C. (1998), "AQ - could you please provide a title?", Frontiers of Health Services Management, Vol. 15 No. 1, pp. 39-43.
7. Darby, M. (1998), "Health care quality: from data to accountability", Academic Medicine, Vol. 73 No. 8, pp. 843-53.
8. Everett, M. and James, B.C. (1991), "Continuous quality improvement in health care: a natural fit", Journal for Quality and Participation, January/February, pp. 10-14.
9. Goldberg, H.L. (1998), "Building healthcare quality: if the future were easy, it would be here by now", Frontiers of Health Services Management, Vol. 15 No. 1, pp. 39-41.
10. James, B. (1991), "TQM and clinical medicine", Frontiers of Health Services Management, Vol. 7 No. 4, pp. 42-6.
11. James, B. (1993), "Implementing practice guidelines through clinical quality improvement", Frontiers of Health Services Management, Vol. 10 No. 1, pp. 4-37.
12. Jenicek, M. (1997), "Evidenced-based medicine, and evidence-based public health", Journal of Epidemiology, Vol. 7, pp. 187-97.
13. Kaluzny, A.D. (1998), "Patients, populations, and caregivers: opportunities and challenges at the intersections", Frontiers of Health Services Management, Vol. 15 No. 1, pp. 39-42.
14. Kinney, C.F. and Gift, R.G. (1997), "Building a framework for multiple improvement initiatives", Joint Commission Journal of Quality Improvement, Vol. 23 No. 8, pp. 407-23.
15. London, M.R. and Klug, C.D. (1998), "A framework for improving quality. Using project study teams, Providence Health Systems tackles problem areas", Health Progress, Vol. 79 No. 2, pp. 56-60.
16. Nelson, E.C., Batalden, P.B., Mohr, J.J. and Plume, S.K. (1998), "Building a quality future", Frontiers of Health Services Management, Vol. 15 No. 1, pp. 3-32.
17. O'Brien, J.L., Shortell, S.M., Hughes, E.F.X., Foster, R.W., Carman, J.M., Boerstler, H. and O'Conner, E.J. (1995), "An integrative model for organization-wide quality improvement", Quality Management in Health Care, Vol. 3 No. 4, pp. 19-30.
18. Ogrod, E. (1997), "Compensation and quality: a physician's view", Health Affairs, Vol. 16 No. 3, pp. 82-6.
19. Ross, A. and Fenster, L.F. (1995), "The dilemma of managing value", Frontiers of Health Services, Vol. 12 No. 2, pp. 3-32.
20. Sahney, V.K. and Warden, G.L. (1991), "The quest for quality and productivity in health services", Frontiers of Health Services Management, Vol. 7 No. 4, pp. 2-40.
21. Scott-Morgan, P. (1995), The Unwritten Rules of the Game, McGraw-Hill, New York, NY.
22. Shortell, S.M., O'Brien, J.L., Carman, J.M., Foster, R.W., Hughes, E.F.X., Boerstler, H. and O'Conner, E.J. (1995), "Assessing the impact of continuous quality improvement/total quality management: concept versus implementation", HRS: Health Services Research, Vol. 30 No. 2, pp. 377-401.
23. Shulkin, D.J. (1997), "Quality management in an academic integrated delivery system: the case of the University of Pennsylvania health system", International Journal for Quality in Health Care, Vol. 9 No. 3, pp. 171-6.
24. Wolford, G.R. (1991), "A CEO's perspective of TQM", Frontiers of Health Services Management, Vol. 7 No. 4, pp. 51-4.