Emotion work and emotion space: Using a spatial perspective to explore the challenging of masculine emotion management practices

British Journal of Management

Volumn 19, Issue SUPPL. 1, 2008, Pages

  Lewis, Patricia ^a  

^a UNIVERSITY OF KENT   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 43049111779     PISSN: 10453172     EISSN: 14678551     Source Type: Journal    
DOI: 10.1111/j.1467-8551.2008.00578.x     Document Type: Article

References (48)

1. Acker, J. (1990 Hierarchies, jobs, bodies: a theory of gendered organizations Gender and Society, 4 (2), pp. 139 158.
2. Adams, A., E. Lugsden, J. Chase, S. Arber S. Bond (2000 Skill-mix changes and work intensification in nursing Work, Employment and Society, 14 (3), pp. 541 555.
3. Alvesson, M. S. Deetz (2000). Doing Critical Management Research. London : Sage.
4. Baxter, V. S. Kroll-Smith (2005 Normalizing the workplace nap: blurring the boundaries between public and private space and time Current Sociology, 53 (1), pp. 33 55.
5. Bolton, S. (2000 Who cares? Offering emotion work as a "gift" in the nursing labour process Journal of Advanced Nursing, 32 (3), pp. 580 586.
6. Bolton, S. (2005 Women's work, dirty work: the gynaecology nurse as other Gender, Work and Organization, 12 (2), pp. 169 186.
7. Bolton, S. C. Boyd (2003 Trolley dolly or skilled emotion manager? Moving on from Hochschild's managed heart Work, Employment and Society, 17 (2), pp. 289 308.
8. Britton, D. M. (2000 The epistemology of the gendered organization Gender and Society, 14 (3), pp. 418 434.
9. Brooks, I. S. MacDonald (2000 "Doing life": gender relations in a night nursing sub-culture Gender, Work and Organization, 7 (4), pp. 221 229.
10. Brown, A. S. Kirpal (2004 "Old nurses with new qualifications are best": competing ideas about the skills that matter in nursing in Estonia, France, Germany and the UK In C. Warhurst, I. Grugulis E. Keep (eds), The Skills That Matter. Basingstoke : Palgrave Macmillan.
11. Casey, C. (1995). Work, Self and Society: After Industrialism. London : Sage.
12. Casey, C. (1999 "Come join our family": discipline and integration in corporate organizational culture Human Relations, 52 (2), pp. 155 178.
13. Cockburn, C. (1983). Brothers. London : Pluto.
14. Cockburn, C. (1988). Machinery of Dominance: Women, Men and Technical Know-how. Boston, MA : South End.
15. Davies, C. (1992 Gender, history and management style in nursing: towards a theoretical synthesis In M. Savage A. Witz (eds), Gender and Bureaucracy. Oxford : Blackwell.
16. Fahey, T. (1995 Privacy and the family: conceptual and empirical reflections Sociology, 29 (4), pp. 687 702.
17. Felstead, A., N. Jewson, A. Phizacklea S. Walters (2002 The option to work at home: another privilege for the favoured few? New Technology, Work and Employment, 17 (3), pp. 204 223.
18. Fleming, P. A. Spicer (2004 "You can checkout anytime, but you can never leave": spatial boundaries in a high commitment organization Human Relations, 57 (1), pp. 75 94.
19. Fletcher, J. K. (1998 Relational practice: a feminist reconstruction of work Journal of Management Inquiry, 7 (2), pp. 163 186.
20. Ford, J. N. Harding (2004 We went looking for an organization but could find only the metaphysics of its presence Sociology, 38 (4), pp. 815 830.
21. Fraser, N. (1990 Rethinking the public sphere: a contribution to the critique actually existing democracy Social Text, 25/26, pp. 56 80.
22. Gregson, N. G. Rose (2000 Taking Butler elsewhere: performativities, spatialities and subjectivities Environment and Planning D: Society and Space, 18, pp. 433 452.
23. Grugulis, I., T. Dundon A. Wilkinson (2000 Cultural control and the culture manager: employment practices in a consultancy Work, Employment and Society, 14 (1), pp. 97 116.
24. Guy, M. E. M. A. Newman (2004 Women's jobs, men's jobs: sex segregation and emotional labour Public Administration Review, 64 (3), pp. 289 298.
25. Halford, S. (2005 Hybrid workspace: re-spatialisations of work, organisation and management New Technology, Work and Employment, 20 (1), pp. 19 33.
26. Halford, S. P. Leonard (2003 Space and place in the construction and performance of gendered nursing identities Journal of Advanced Nursing, 42 (2), pp. 201 208.
27. Hochschild, A. (1983). The Managed Heart. Berkeley, CA : University of California Press.
28. Jepson, W. (2005 Spaces of labor activism, Mexican-American women and the farm worker movement in south Texas since 1966 Antipode, 25, pp. 679 702.
29. Korczynski, M. (2003 Communities of coping: collective emotional labour in service work Organization, 10 (1), pp. 55 79.
30. Lewis, P. (2005 Suppression or expression: an exploration of emotion management in a special care baby unit Work, Employment and Society, 19 (3), pp. 565 581.
31. Malone, R. (2003 Distal nursing Social Science and Medicine, 56 (11), pp. 2317 2326.
32. Martin, P. Y. D. Collinson (2002 Over the pond and across the water: developing the field of gendered organizations Gender, Work and Organization, 9 (3), pp. 244 265.
33. McNay, L. (2000). Gender and Agency. Cambridge : Polity.
34. Metcalfe, B. A. Linstead (2003 Gendering teamwork: rewriting the feminine Gender, Work and Organization, 10 (1), pp. 94 119.
35. Mirchandani, K. (2000 The best of both worlds and cutting my own throat: contradictory images of home-based work Qualitative Sociology, 23 (2), pp. 159 182.
36. Morgan, D. (1996 The gender of bureaucracy In D. L. Collinson J. Hearn (eds), Men as Managers, Managers as Men. London : Sage.
37. Pierce, J. (1995). Gender Trials: Emotional Lives in Contemporary Law Firms. Berkeley, CA : University of California Press.
38. Pringle, R. (1989). Secretaries Talk: Sexuality, Power and Work. Sydney : Allen and Unwin.
39. Reddy, W. M. (2001). The Navigation of Feeling: A Framework for the History of Emotions. Cambridge : Cambridge University Press.
40. Reger, J. (2004 Organizational "emotion work" through consciousness-raising: an analysis of a feminist organization Qualitative Sociology, 27 (2), pp. 205 222.
41. Sheller, M. J. Urry (2003 Mobile transformations of "public" and "private" life Theory, Culture and Society, 20 (3), pp. 107 125.
42. Strangleman, T. I. Roberts (1999 Looking through the window of opportunity: the cultural cleansing of workplace identity Sociology, 29 (4), pp. 615 633.
43. Taylor, S. M. Tyler (2000 Emotional labour and sexual difference in the airline industry Work, Employment and Society, 14 (1), pp. 77 95.
44. Tetreault, M. (1998 Formal politics, meta-space and the construction of civil life In A. Light J. Smith (eds), Philosophy and Geography II: The Production of Public Space, pp. 81 98. Lanham, MD : Rowman and Littlefield.
45. Tyler, M. S. Taylor (2001 Juggling justice and care: gendered customer service in the contemporary airline industry In A. Sturdy, I. Grugulis H. Willmott (eds), Customer Service: Empowerment and Entrapment, pp. 60 78. Basingstoke : Palgrave.
46. Williams, C. (2003 Sky service: the demands of emotional labour in the airline industry Gender, Work and Organization, 10 (5), pp. 513 550.
47. Willmott, H. (1993 Strength is ignorance; slavery is freedom: managing cultures in modern organizations Journal of Management Studies, 30 (4), pp. 515 552.
48. Witz, A. (1992). Professions and Patriarchy. London : Routledge.