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Volumn 20, Issue 2, 2008, Pages 199-214

Customer service, employee welfare and snowsports tourism in Australia

Author keywords

Competitive advantage; Tourism

Indexed keywords


EID: 41549124664     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110810852177     Document Type: Article
Times cited : (26)

References (27)
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    • Anderson, B.A.1    Provis, C.2    Chappel, S.3
  • 5
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  • 10
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  • 11
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  • 12
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    • Indicators and standards of quality related to seasonal employment in the ski industry
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    • Ismert, M.1    Petrick, J.F.2
  • 13
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    • Resisting rationalisation in the natural and academic life-world: Critical tourism research or hermeneutic charity?
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    • (2004) Current Issues in Tourism , vol.7 , Issue.1 , pp. 1-19
    • Jamal, T.B.1    Everett, J.2
  • 14
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  • 23
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    • The dimensions, antecedents, and consequences of emotional labor
    • Morris, J.A. and Feldman, D.C. (1996), "The dimensions, antecedents, and consequences of emotional labor", Academy of Management Review, Vol. 21 No. 4, pp. 986-1010.
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    • Morris, J.A.1    Feldman, D.C.2
  • 24
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.