Personnel participation as a key factor for success in maintenance program implementation: A case study

International Journal of Productivity and Performance Management

Volumn 57, Issue 3, 2008, Pages 247-258

  Arca, Jesús García ^a   Prado, J Carlos Prado ^a  

^a UNIVERSITY OF VIGO   (Spain)

Author keywords

Maintenance; Productive maintenance; Total quality management

Indexed keywords

EID: 40549134942     PISSN: 17410401     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410400810857257     Document Type: Article

References (33)

1. Boer, H., Berger, A., Chapman, R. and Gertsen, F.C.I. (2000), Changes: From Suggestion Box to Organisational Learning. Continuous Improvement in Europe and Australia, Ashgate Publishing Ltd, Aldershot.
2. Bohoris, G.A., Vamvalis, C., Trace, W. and Ignatiadou, K. (1995), "TPM implementation in Land-Rover with the assistance of a CMMS", Journal of Quality in Maintenance Engineering, Vol. 1 No. 4, pp. 3-16.
3. Cagliano, R., Caniato, F., Corso, M. and Spina, G. (2005), "Collaborative improvement in the extended manufacturing enterprise: lessons from an action research process", Production Planning & Control, Vol. 16 No. 4, pp. 345-55.
4. Cooke, F.L. (2000), "Implementing TPM in plant maintenance: some organisational barriers", International Journal of Quality & Reliability Management, Vol. 17 No. 9, pp. 1003-16.
5. Emery, F. and Thorsrud, E. (1969), Form and Content in Industrial Democracy: Some Experiences from Norway and Other European Countries, Tavistock Publications, London.
6. Ezey, M. (1997), "What we really need is TPQM", International Journal of Production Economics, Vol. 2 Nos 1,2, pp. 5-13.
7. Fruin, W.M. and Nakamura, M. (1997), "Top-down production management: a recent trend in the Japanese productivity-enhancement movement", Managerial and Decision Economics, Vol. 18 No. 2, pp. 131-9.
8. Hanson, J. (2001), "Implementation of TQM, in small organizations, experiences from award winners in Sweden", Licentiate Thesis 2001:13, Lule University of Technology, Lule.
9. Hipkin, I.B. and De Cock, C. (2000), "TQM and BPR: lessons for maintenance management", Omega, Vol. 28 No. 3, pp. 277-92.
10. Jostes, R.S. and Helms, M.M. (1994), "Total productive maintenance and its links to total quality management", Work Study, Vol. 43 No. 7, p. 7.
11. Kanji, G.K. and Asher, M. (1993), "Understanding the change process", Total Quality Management, Vol. 4, pp. 19-20.
12. Kotter, J.P. (1996), "Leading change: why transformation efforts fail", Harvard Business Review, Vol. 73 No. 2, pp. 59-67.
13. Liselott, L. (2003), "Team development when implementing TPM", Total Quality Management & Business Excellence, Vol. 14 No. 2, pp. 205-13.
14. Lycke, L. (2000), "Implementing total productive maintenance, driving forces and obstacles", Licentiate Thesis 2000:15, Lule University of Technology, Lule.
15. McKone, K.E., Schroeder, R. and O Cua, K. (1999), "Total productive maintenance: a contextual view", Journal of Operations Management, Vol. 17 No. 2, pp. 123-44.
16. Maull, R.S., Weaver, A.M., Childe, S.J., Smart, P.A. and Bennett, J. (1995), "Current issues in business process re-engineering", International Journal of Operations & Production Management, Vol. 15 No. 11, pp. 37-52.
17. Meredith, J.R. (1993), "Theory building through conceptual methods", International Journal of Operations & Production Management, Vol. 13 No. 5, pp. 3-11.
18. Middel, H.G.A., Gieskes, J.F.B. and Fisscher, O.A.M. (2005), "Driving collaborative improvement processes", Production Planning & Control, Vol. 16 No. 4, pp. 368-77.
19. Nakajima, S. (1988), Introduction to Total Productive Maintenance (TPM), Productivity Press, Cambridge, MA.
20. O Cua, K., McKone, K.E. and Schroeder, R.G. (2001), "Relationships between implementation of TQM, JIT, and TPM and manufacturing performance", Journal of Operations Management, Vol. 19 No. 6, pp. 675-94.
21. Patterson, J., Kennedy, W. and Fredenhall, L. (1995), "Total productive maintenance is not for this company", Production and Inventory Management, 2nd quarter, pp. 125-35.
22. Platts, K.W. (1993), "A process approach to researching manufacturing strategy", International Journal of Operations & Production Management, Vol. 13 No. 8, p. 8.
23. Prado, J.C. (2000), El proceso de mejora continua en la empresa (The Continuous Improvement Process in Companies), Ed. Pirámide, Madrid.
24. Prado, J.C. (2001), "Beyond quality circles and improvement teams", Total Quality Management, Vol. 12 No. 6, pp. 789-98.
25. Samuel, K.M. (1999), "Change for the better via ISO 9000 and TQM", Management Decision, Vol. 37 No. 4, pp. 381-4.
26. Senge, P.M. (1990), The Fifth Discipline. The Art & Practice of the Learning Organisation, Doubleday, New York, NY.
27. Susman, G.I. and Evered, R.D. (1978), "An assessment of the scientific merits of action research", Administrative Science Quarterly, Vol. 23, pp. 582-603.
28. Tajiri, M. and Gotoh, F. (1992), TPM Implementation: A Japanese Approach, McGraw-Hill, New York, NY.
29. Trist, E.L., Higgin, G.W., Murray, H. and Pollock, A.B. (1963), Organizational Choice: Capabilities of Groups at the Coal Face under Changing Technologies: The Loss, Rediscovery and Transformation of a Work Tradition, Tavistock Publications, London.
30. Warmington, A. (1980), "Action research: its methods and its implications", Journal of Applied Systems Analysis, Vol. 7, pp. 23-39.
31. Yamashina, H. (2000), "Challenge to world-class manufacturing", International Journal of Quality & Reliability Management, Vol. 17 No. 2, pp. 132-43.
32. Yeomans, M. and Millington, P. (1997), "TPM cannot succeed without a multifunctional teamworking approach", Manufacturing Engineer, August, pp. 87-97.
33. Yin, R.K. (1994), Case Study Research. Design and Methods, Sage Publications, Thousands Oaks, CA.