Beyond quality circles and improvement teams

Total Quality Management

Volumn 12, Issue 6, 2001, Pages 789-798

  Prado, J C ^a  

^a UNIVERSITY OF VIGO   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0442326750     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120120075379     Document Type: Article

References (12)

1. CHAMPY, J. (1995) Reengineering Management (New York, Harper Business).
2. DALE, B.G. (1994) Managing Quality, 2nd Edn (New York, Prentice Hall).
3. DAVENPORT, T.H. (1993) Review of re-engineering the corporation, Sloan Management Review, Fall, pp. 103-104.
4. DALE, B., GODFREY, G., MARCHINGTON, M. & WILKINSON, A. (1997) Control: a contested concept in TQM research, International Journal of Operations & Production Management, 17, pp. 558-573.
5. HAMMER, M. & CHAMPY, J. (1993) Reengineering the Corporation. A Manifesto for Business Revolution (London, Nicholas Brealey).
6. HAYES, R.H. & WHEELWRIGHT, S.C. (1984) Restoring our Competitive Edge (New York, John Wiley).
7. HYMAN, J. & MASON, B. (1995) Managing Employee Involvement and Participation (London, Sage).
8. MARCHINGTON, M. (1992) Managing The Team: A Guide to Successful Employee Involvement (Oxford, Blackwell).
9. MONDEN, Y. (1998) Toyota Production System, 3rd Edn (Industrial Engineering & Management Press, Ed. Institute of Industrial Engineers, Norcross, Georgia).
10. SENGE, P.M. (1990) The Fifth Discipline: The Art and Practice of the Learning Organization (Currency Doubleday).
11. WHITING, J.T. (1994) Reengineering the corporation: a historical perspective and critique, Industrial Management, Nov.-Dec., pp. 14-16.
12. WILKINSON, A. (1994) Managing human resources for quality. In: B.G. DALE (Ed.) Managing Quality, 2nd Edn (New York, Prentice Hall), Chapter 12, pp. 273-291.