Modeling collaborative and individual work sequences to improve information integration in hidden profile tasks

Journal of Psychology

Volumn 215, Issue 4, 2007, Pages 218-227

  Piontkowski, Ursula ^a   Keil, Wolfgang ^a   Hartmann, Juliane ^a  

^a UNIVERSITY OF MÜNSTER   (Germany)

Author keywords

Collaborative tool; Decision making; Group support system; Hidden profile; Information exchange; Information gain; Process losses; Social interaction; Unshared information

Indexed keywords

EID: 40249112361     PISSN: 00443409     EISSN: None     Source Type: Journal    
DOI: 10.1027/0044-3409.215.4.218     Document Type: Article

References (39)

1. Atkins, P.W.B., Wood, R.E., & Rutgers, P.J. (2002). The effects of feedback format on dynamic decision making. Organizational Behavior and Human Decision Processes, 88, 587-604.
2. Bales, R.F. (1950). Interaction process analysis. A method for the study of small groups. Cambridge, MA: Addison-Wesley.
3. Brodbeck, F.C., Kerschreiter, R., Mojzisch, A., Frey, D., & Schulz-Hardt, S. (2002). The dissemination of critical, unshared information in decision-making groups: The effects of prediscussion dissent. European Journal of Social Psychology, 32, 35-56.
4. Brodbeck, F.C., Kerschreiter, R., Mojzisch, A., & Schulz-Hardt, S. (2007). Group decision making under conditions of distributed knowledge: The information asymmetries model. Academy of Management Review, 22, 459-479.
5. Cornelius, C., & Boos, M. (2003). Enhancing mutual understanding in synchronous computer-mediated communication by training: Trade-offs in judgmental tasks. Communication Research, 30, 147-177.
6. Coskun, H., Paulus, P.B., Brown, V., & Sherwood, J.J. (2000). Cognitive stimulation and problem presentation in idea-generating groups. Group Dynamics, 4, 307-329.
7. Dennis, A.R., Hilmer, K.M., & Taylor, N.J. (1998). Information exchange and use in GSS and verbal group decision making: Effects of minority influence. Journal of Management Information Systems, 14, 61-88.
8. Dennis, A.R., & Valacich, J. (1999). Rethinking media richness: Toward a theory of media synchronicity. In Proceedings of the 32nd Hawaii International Conference on Systems Sciences (pp. 1-10). Maui, HI: IEEE.
9. Dennis, A.R., Wixom, B.H., & Vandenberg, R.J. (2001). Understanding fit and appropriation effects in group support systems via meta-analysis. MIS Quarterly, 25, 167-193.
10. Diehl, M., & Stroebe, W. (1987). Productivity loss in brainstorming groups: Toward the solution of a riddle. Journal of Personality and Social Psychology, 53, 497-509.
11. Diehl, M., & Ziegler, R. (2000). Informationsaustausch und Ideenfindung in Gruppen [Information exchange and brainstorming in groups]. In M. Boos, K. Jonas, & K. Sassenberg (Eds.), Computervermittelte Kommunikation in Organisationen [Computer-mediated communication in organizations] (pp. 89-101). Göttingen: Hogrefe.
12. Dillenbourg, P. (2002). Overscripting CSCL: The risks of blending collaborative learning with instructional design. In P.A. Kirschner (Ed.), Three worlds of CSCL. Can we support CSCL? (pp. 61-91). Heerlen: Open Universiteit Nederland.
13. Farnham, S., Chesley, H.R., McGhee, D.E., Kawal, R., & Landau, J. (2000). Structured online interactions: Improving the decision-making of small discussion groups. In Proceedings of the ACM conference on computer supported cooperative work 2000 (pp. 299-308). New York: ACM.
14. Freytag, C., Piontkowski, U., Keil, W., Mümken, A., Senske, S., & Fischer, M. (2007). Phase-sequencing in group-decision-making-tasks with a GDSS. Manuscript in preparation.
15. Greitemeyer, T., & Schulz-Hardt, S. (2003). Preference-consistent evaluation of information in the hidden profile paradigm: Beyond group-level explanations for the dominance of shared information in group decisions. Journal of Personality and Social Psychology, 84, 322-339.
16. Heninger, W.G., Dennis, A.R., & Hilmer, K.M. (2003). Cognitive interference in computer-mediated group decision making. TR142-1. Indiana University. Retrieved on 2006-07-06 from http://www.indiana.edu/∼isdept/ research/workingpapers.html
17. Hilmer, K.M., & Dennis, A.R. (2001). Stimulating thinking: Cultivating better decisions with groupware through categorization. Journal of Management Information Systems, 17, 1-14.
18. Hollingshead, A.B., & McGrath, J.E. (1995). Computer-assisted groups: A critical review of the empirical research. In R.A. Guzzo & E. Salas (Eds.), Team reflectiveness and decision making in organizations (pp. 46-78). San Francisco: Jossey-Bass.
19. Jermann, P., Soller, A., & Lesgold, A. (2004). Computer software support for CSCL. In J.-W. Stryibos, P. Kirscher, & B. Martens (Eds.), What we know about CSCL and implementing it in higher education (pp. 141-166). New York: Springer.
20. Lam, S.S., & Schaubroeck, J. (2000). Improving group decisions by better pooling information: A comparative advantage of group support systems. Journal of Applied Psychology, 85, 565-573.
21. McCauley, C. (1998). Group dynamics in Janis's theory of group-think: Backward and forward. Organizational Behavior and Human Decision Making, 73, 142-162.
22. Mennecke, B.E. (1997). Using group support systems to discover hidden profiles: An examination of the influence of group size and meeting structures on information sharing and decision quality. International Journal of Human Computer Studies, 47, 387-405.
23. Mojzisch, A., & Schulz-Hardt, S. (2006). Information sampling in group decision making: Sampling biases and their consequences. In K. Fiedler & P. Juslin (Eds.), Information sampling and adaptive cognition (pp. 299-325). Cambridge: Cambridge University Press.
24. Ngwenya, J., & Keim, R. (2003). The effects of augmenting face-to-face meetings with a web-based asynchronous group support system. The Journal of Information Technology Theory and Application (JITTA), 5, 47-62.
25. Niemeier, A. (2004). Entscheidungsfindung in der computer-vermittelten Gruppenarbeit - ein medienorientierter Optimierungsversuch [Decision-making in computer-mediated group work - A media-based optimization approach]. Diploma thesis, University of Münster.
26. Petty, R.E., & Cacioppo, J.T. (1986). Communication and persuasion: Central and peripheral routes to attitude change. New York: Springer.
27. Piontkowski, U. (2002, September). Information exchange in computer-mediated communications. Paper presented at the European Meeting on Group Research at the 43rd Congress of the German Society for Psychology in Berlin.
28. Piontkowski, U., Keil, W., & Hartmann, J. (2006). Analyseebenen und Dateninterdependenz in der Kleingruppenforschung am Beispiel netzbasierter Wissensintegration [Levels of analysis and interdependence of data in small groups research: The case of web-based knowledge integration]. Zeitschrift für Sozialpsychologie, 37, 41-50.
29. Postmes, T., Spears, R., & Cihangir, S. (2001 ). Quality of decision making and group norms. Journal of Personality and Social Psychology, 80, 918-930.
30. Priester, T. (2004). Der Einfluss strukturorientierter Variablen auf die Behaltbarkeit von schriftlichem Textmaterial und mündlich ausgetauschten Informationen [The impact of structural variables on the memorizability of written text and information exchanged verbally]. Dissertation, University of Münster, Germany.
31. Savadori, L., Van Swol, L.M., & Sniezek, J.A. (2001). Information sampling and confidence within groups and judge advisor systems. Communication Research, 28, 737-771.
32. Stasser, G., & Birchmeier, Z. (2003). Group creativity and collective choice. In P.B. Paulus & B. Nijstad (Eds.), Group creativity (pp. 132-172). New York: Oxford University Press.
33. Stasser, G., Taylor, L.A., & Hanna, C. (1989). Information sampling in structured and unstructured discussions of three- and six-person groups. Journal of Personality and Social Psychology, 57, 67-78.
34. Stasser, G., & Titus, W. (1985). Pooling of unshared information in group decision making: Biased information sampling during discussion. Journal of Personality and Social Psychology, 48, 1467-1478.
35. Straus, S.G. (1996). Getting a clue: The effects of communication media and information distribution on participation and performance in computer-mediated and face-to-face groups. Small Group Research, 27, 115-142.
36. Wheeler, B.C., & Valacich, J.S. (1996). Facilitation, GSS, and training as sources of process restrictiveness and guidance for structured group decision making: An empirical assessment. Information Systems Research, 7, 429-450.
37. Wittenbaum, G.M. (1998). Information sampling in decision-making groups: The impact of members' task-relevant status. Small Group Research, 29, 57-84.
38. Wittenbaum, G.M., Hollingshead, A.B., & Botero, I.C. (2004). From cooperated to motivated information sharing in groups: Moving beyond the hidden profile paradigm. Communication Monographs, 71, 286-310.
39. Wittenbaum, G.M., Hubbell, A.P., & Zuckerman, C. (1999). Mutual enhancement: Toward an understanding of the collective preference for shared information. Journal of Personality and Social Psychology, 77, 967-978.