Structured online interactions: Improving the decision-making of small discussion groups

Proceedings of the ACM Conference on Computer Supported Cooperative Work

Volumn , Issue , 2000, Pages 299-308

  Farnham, S ^a   Chesley, H R ^a   McGhee, D E ^a   Kawal, R ^a   Landau, J ^a  

^a MICROSOFT RESEARCH   (United States)

Author keywords

Chat; Computer supported collaborative work; Computer mediated communication; Group decision making; Structured chat

Indexed keywords

DECISION MAKING; GROUPWARE; ONLINE CONFERENCING; STATISTICAL METHODS; USER INTERFACES; XML;

COMPUTER-MEDIATED COMMUNICATION; SOFTWARE PACKAGE LEAD LINE; STATISTICAL ANALYSIS OF VARIANCE; STRUCTURED CHAT;

COMPUTER SUPPORTED COOPERATIVE WORK;

EID: 0034448468     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/358916.359001     Document Type: Conference Paper

References (27)

1. Rethinking CSCW systems: The architecture of Milano
2. Building corporations as communities: Merging the best of two worlds
3. Welcome to the World Café
4. An asynchronous group decision support system study for intelligent multicriteria decision making
5. Communication processes for virtual organizations
6. Computer systems and the design of organizational interaction
7. Experiments in group decision making: Communication process and outcome in face-to-face versus computerized conferences
8. Assets and liabilities in group problem solving: The need for an integrative function
9. Meeting at the desktop: An empirical study of virtually collocated teams
10. Groups, technology, and time: Use of computers for collaborative work
11. Lessons from a dozen years of group support systems research: A discussion of lab and field findings
12. Electronic meeting systems to support group work
13. Internet relay chat protocol
14. Mediated group communication
15. The strategic forum: Aligning objectives, strategy and process
16. Group processes in computer-mediated communication
17. Conversation trees and threaded chat
18. Does the medium matter? The interaction of task type and technology on group performance and member reactions
19. The group facilitator: A CSCW perspective
20. Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction