General practitioners' views on consultations with interpreters: A triad situation with complex issues

Scandinavian Journal of Primary Health Care

Volumn 26, Issue 1, 2008, Pages 40-45

  Fatahi, Nabi ^a,b   Hellström, Mikael ^a   Skott, Carola ^b   Mattsson, Bengt ^b  

^a SAHLGRENSKA UNIVERSITY HOSPITAL   (Sweden)

^b UNIVERSITY OF GOTHENBURG   (Sweden)

Author keywords

Consultation; Cooperation; Cross cultural communication; Culture; Family practice; General practice; General practitioner; Interpreter

Indexed keywords

ARTICLE; CONSULTATION; CONTENT ANALYSIS; CULTURAL FACTOR; GENERAL PRACTITIONER; INFORMATION; INTERPRETER SERVICE; INTERVIEW; PRIMARY HEALTH CARE;

ADULT; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION BARRIERS; CULTURAL CHARACTERISTICS; CULTURAL COMPETENCY; FEMALE; HUMANS; INTERVIEWS AS TOPIC; MALE; MIDDLE AGED; PHYSICIAN-PATIENT RELATIONS; PHYSICIANS, FAMILY; SWEDEN; TIME FACTORS; TRANSLATING;

EID: 39749088679     PISSN: 02813432     EISSN: 15027724     Source Type: Journal    
DOI: 10.1080/02813430701877633     Document Type: Article

References (19)

1. Flores G. The impact of medical interpreter services on the quality of health care: A systematic review. Med Care Res Rev 2005;62:255-99.
2. Schlemmer A, Mash B. The effects of a language barrier in a South African district hospital. S Afr Med J 2006;96:1084-7.
3. Aboul-Enein FH, Ahmed F. How language barriers impact patient care: A commentary. J Cult Divers 2006;13:168-9.
4. SCB. Statistisk årsbok för Sverige. Stockholm: Elanders Novum AB; 2006.
5. Niska H. Community interpreting in Sweden. Stockholm: Stockholm University, Institute for Interpretation and Translation; 2004.
6. Haffner L. Translation is not enough, interpreting in a medical setting. West J Med 1992;157:255-9.
7. Gerrish K, Chau R, Sobowale A, Birks E. Bridging the language barrier: The use of interpreters in primary care nursing. Health Soc Care Community 2004;12:407-13.
8. Phlan M, Parkman S. How to work with an interpreter. BMJ 1995;311:555-7.
9. Putsch RW. Cross-cultural communication: The special case of interpreters in health care. JAMA 1985; 254:3344-8.
10. Fatahi N, Mattsson B, Hasanpoor J, Skott C. Interpreters' experiences of general practitioner-patient encounters. Scand J Prim Health Care 2005; 23:159-63.
11. Rosenberg E, Leanza Y, Seller R. Doctor-patient communication in primary care with an interpreter: Physician perceptions of professional and family interpreters. Patient Educ Couns 2007;67:286-92.
12. Löfvander M, Dyhr L. Transcultural general practice in Scandinavia. Scand J Prim Health Care 2002;20:6-9.
13. Graneheim UH, Lundman B. Qualitative content analysis in nursing research: Concepts, procedures and measures to achieve trustworthiness. Nurse Educ Today 2004;24:105-12.
14. Coar L, Sims, J. Interviewing one's peers: Methodological issues in a study of health professionals. Scand J Prim Health Care 2006;24:251-6.
15. Green AR, Ngo-Metzger Q, Legedza AT, Massagli MP, Phillips RS, Iezzoni LI. Interpreter services, language concordance, and health care quality. Experiences of Asian Americans with limited English proficiency. J Gen Intern Med 2005;20:1050-6.
16. Hudelson PL. Improving patient-provider communication: Insights from interpreters. Fam Pract 2005;22:311-16.
17. Robb N, Greenhalgh T. "You have to cover up the words of the doctor": The mediation of trust in interpreted consultations in primary care. J Health Organ Manag 2006;20:434-55.
18. Granek M, Weingarten M.The third party in general practice consultations. Scand J Prim Health Care 1996;14:66-70
19. Wachtler C, Brorsson A, Troein M. Meeting and treating cultural difference in primary care: A qualitative interview study. Fam Pract 2006;23:111-15.