Facilitating offshoring with enterprise technologies: Reducing operational friction in the governance and production of services

Journal of Operations Management

Volumn 26, Issue 2, 2008, Pages 275-287

  Stratman, Jeff K ^a  

^a UNIVERSITY OF UTAH   (United States)

Author keywords

Enterprise technologies; Operations strategy; Outsourcing; Service operations management

Indexed keywords

COST EFFECTIVENESS; ENTERPRISE RESOURCE MANAGEMENT; INFORMATION MANAGEMENT; MATHEMATICAL MODELS; ROBUST CONTROL;

OPERATIONAL FRICTIONS; OPERATIONS STRATEGY; SERVICE OPERATIONS MANAGEMENT;

OUTSOURCING;

EID: 38949217981     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2007.02.006     Document Type: Article

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