Heuristic evaluation applied to library web services

New Library World

Volumn 109, Issue 1-2, 2008, Pages 25-45

  Aitta, Marjo Riitta ^a   Kaleva, Saana ^b   Kortelainen, Terttu ^a  

^a UNIVERSITY OF OULU   (Finland)

^b NOKIA RESEARCH CENTER   (United States)

Author keywords

Customer satisfaction; Finland; Information services; Public libraries; Worldwide web

Indexed keywords

EID: 38149140946     PISSN: 03074803     EISSN: None     Source Type: Journal    
DOI: 10.1108/03074800810845985     Document Type: Article

References (49)

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