Toward a valid measure of E-retailing service quality

Journal of Theoretical and Applied Electronic Commerce Research

Volumn 2, Issue 3, 2007, Pages 36-48

  Rossiter, John R ^a  

^a UNIVERSITY OF WOLLONGONG   (Australia)

Author keywords

C OAR SE procedure; e retailing service quality; Scale development

Indexed keywords

EID: 38149041652     PISSN: None     EISSN: 07181876     Source Type: Journal    
DOI: None     Document Type: Article

References (19)

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