-
1
-
-
0013923473
-
Evaluating the quality of medical care
-
Donabedian A. Evaluating the quality of medical care. Milbank Memorial Fund Q 44 (1966) 166-203
-
(1966)
Milbank Memorial Fund Q
, vol.44
, pp. 166-203
-
-
Donabedian, A.1
-
2
-
-
0031928523
-
Response rate in patient satisfaction research: An analysis of 201 published studies
-
Sitzia J., and Wood N. Response rate in patient satisfaction research: An analysis of 201 published studies. Int J Qual Health Care 10 (1998) 311-317
-
(1998)
Int J Qual Health Care
, vol.10
, pp. 311-317
-
-
Sitzia, J.1
Wood, N.2
-
3
-
-
0035292740
-
Improving the assessment of patients' satisfaction with hospital care
-
Hendriks A.A., Vrielink M.R., Smets E.M., van Es S.Q., and De Haes J.C. Improving the assessment of patients' satisfaction with hospital care. Med Care 39 (2001) 270-283
-
(2001)
Med Care
, vol.39
, pp. 270-283
-
-
Hendriks, A.A.1
Vrielink, M.R.2
Smets, E.M.3
van Es, S.Q.4
De Haes, J.C.5
-
4
-
-
28844477508
-
Development and validation of an in-patient satisfaction questionnaire
-
Gonzales N., Quintana J.M., Bilbao A., et al. Development and validation of an in-patient satisfaction questionnaire. Jnt J Qual Health Care 17 (2005) 465-472
-
(2005)
Jnt J Qual Health Care
, vol.17
, pp. 465-472
-
-
Gonzales, N.1
Quintana, J.M.2
Bilbao, A.3
-
5
-
-
33745699080
-
Shared decision-making in primary care: Tailoring the Charles et al. model to fit the context of general practice
-
Murray E., Charles C., and Gafni A. Shared decision-making in primary care: Tailoring the Charles et al. model to fit the context of general practice. Patient Educ Counseling 62 (2006) 205-211
-
(2006)
Patient Educ Counseling
, vol.62
, pp. 205-211
-
-
Murray, E.1
Charles, C.2
Gafni, A.3
-
7
-
-
0025484295
-
Patient judgments of hospital quality: Report of a pilot study. Pilot study methods: Design of a study
-
Nelson E.C., Ware J.E., and Batalden P. Patient judgments of hospital quality: Report of a pilot study. Pilot study methods: Design of a study. Med Care 28 suppl 9 (1991) S15-S17
-
(1991)
Med Care
, vol.28
, Issue.SUPPL. 9
-
-
Nelson, E.C.1
Ware, J.E.2
Batalden, P.3
-
8
-
-
18144453464
-
Patient judgments of hospital quality. Report of a pilot study
-
Rubin H.R., Meterko M., Nelson E.C., Ware J.E., and Hays R.D. Patient judgments of hospital quality. Report of a pilot study. Med Care 28 suppl 9 (1990) S1-S56
-
(1990)
Med Care
, vol.28
, Issue.SUPPL. 9
-
-
Rubin, H.R.1
Meterko, M.2
Nelson, E.C.3
Ware, J.E.4
Hays, R.D.5
-
9
-
-
0002707968
-
Components and predictors of patient satisfaction
-
Hardy G.E., West M.A., and Hill F. Components and predictors of patient satisfaction. Br J Health Psychol 1 (1996) 65-85
-
(1996)
Br J Health Psychol
, vol.1
, pp. 65-85
-
-
Hardy, G.E.1
West, M.A.2
Hill, F.3
-
10
-
-
0033392294
-
Construction of a scale measuring inpatients' opinion on quality of care
-
Salomon L., Gasquet I., Mesbah M., and Ravaud P. Construction of a scale measuring inpatients' opinion on quality of care. Int J Qual Health Care 11 (1999) 507-516
-
(1999)
Int J Qual Health Care
, vol.11
, pp. 507-516
-
-
Salomon, L.1
Gasquet, I.2
Mesbah, M.3
Ravaud, P.4
-
11
-
-
0034965387
-
Development of a French inpatient satisfaction questionnaire
-
Labarere J., Francois P., Auquier P., Robert C., and Fourny M. Development of a French inpatient satisfaction questionnaire. Int J Qual Health Care 13 (2001) 99-108
-
(2001)
Int J Qual Health Care
, vol.13
, pp. 99-108
-
-
Labarere, J.1
Francois, P.2
Auquier, P.3
Robert, C.4
Fourny, M.5
-
12
-
-
0020930093
-
Patient satisfaction in health and mental health services
-
Attkinson C.C., and Pascoe G.C. Patient satisfaction in health and mental health services. Eval Program Plann 6 suppl 3 (1983) S185-S418
-
(1983)
Eval Program Plann
, vol.6
, Issue.SUPPL. 3
-
-
Attkinson, C.C.1
Pascoe, G.C.2
-
13
-
-
0003250729
-
The Client Satisfaction Questionnaire-8 and the Service Satisfaction Questionnaire-30
-
Erlbaurn, Hillsdale, NJ
-
Attkinson C.C., and Greenfield T.K. The Client Satisfaction Questionnaire-8 and the Service Satisfaction Questionnaire-30. The Use of Psychological Testing for Treatment Planning and Outcome Assessment, chap 4 (1994), Erlbaurn, Hillsdale, NJ 21-23
-
(1994)
The Use of Psychological Testing for Treatment Planning and Outcome Assessment, chap 4
, pp. 21-23
-
-
Attkinson, C.C.1
Greenfield, T.K.2
-
14
-
-
0029268247
-
Quality of care and patient satisfaction: A review of measuring instruments
-
van Campen C., Sixma H., Friele R.D., Kerssens J.J., and Peters L. Quality of care and patient satisfaction: A review of measuring instruments. Med Care Res Rev 52 (1999) 109-133
-
(1999)
Med Care Res Rev
, vol.52
, pp. 109-133
-
-
van Campen, C.1
Sixma, H.2
Friele, R.D.3
Kerssens, J.J.4
Peters, L.5
-
15
-
-
0023736872
-
Meta-analysis on satisfaction with medical care: Description of research domain and analysis of overall satisfaction levels
-
Hall J., and Dornan M.C. Meta-analysis on satisfaction with medical care: Description of research domain and analysis of overall satisfaction levels. Soc Sci Med 27 (1988) 637-644
-
(1988)
Soc Sci Med
, vol.27
, pp. 637-644
-
-
Hall, J.1
Dornan, M.C.2
-
16
-
-
0036624111
-
Research on patients' views in the evaluation and improvement of quality of care
-
Wensing M., and Elwyn G. Research on patients' views in the evaluation and improvement of quality of care. Qual Safety Health Care 11 (2002) 153-157
-
(2002)
Qual Safety Health Care
, vol.11
, pp. 153-157
-
-
Wensing, M.1
Elwyn, G.2
-
17
-
-
1442355253
-
Nurse burnout and patient satisfaction
-
Vahey D.C., Aiken L.H., Sloane D.M., Clarke S.P., and Vargas D. Nurse burnout and patient satisfaction. Med Care 42 (2004) 57-66
-
(2004)
Med Care
, vol.42
, pp. 57-66
-
-
Vahey, D.C.1
Aiken, L.H.2
Sloane, D.M.3
Clarke, S.P.4
Vargas, D.5
-
18
-
-
2542473451
-
Teamwork culture and patient satisfaction in hospitals
-
Meterko M., Mohr D.C., and Young G.J. Teamwork culture and patient satisfaction in hospitals. Med Care 42 (2004) 492-498
-
(2004)
Med Care
, vol.42
, pp. 492-498
-
-
Meterko, M.1
Mohr, D.C.2
Young, G.J.3
-
19
-
-
33748414624
-
Pattern of satisfaction among neurosurgical inpatients
-
Saaiq M., and Zaman K.U. Pattern of satisfaction among neurosurgical inpatients. J Coll Physicians Surg 16 (2006) 455-459
-
(2006)
J Coll Physicians Surg
, vol.16
, pp. 455-459
-
-
Saaiq, M.1
Zaman, K.U.2
-
20
-
-
0026594887
-
A disease-specific questionnaire for assessing quality of life in patients on hemodialysis
-
Laupacis A., Muirhead N., Keown P., and Wong C. A disease-specific questionnaire for assessing quality of life in patients on hemodialysis. Nephron 60 (1992) 302-306
-
(1992)
Nephron
, vol.60
, pp. 302-306
-
-
Laupacis, A.1
Muirhead, N.2
Keown, P.3
Wong, C.4
-
21
-
-
0028063345
-
Development of the Kidney Disease Quality of Life (KDQOL) instrument
-
Hays R.D., Kallich J.D., Mapes D.L., Coons S.J., and Carter W.B. Development of the Kidney Disease Quality of Life (KDQOL) instrument. Qual Life Res 3 (1994) 329-338
-
(1994)
Qual Life Res
, vol.3
, pp. 329-338
-
-
Hays, R.D.1
Kallich, J.D.2
Mapes, D.L.3
Coons, S.J.4
Carter, W.B.5
-
22
-
-
0035710949
-
Problems with the performance of the SF-36 among people with type 2 diabetes in general practice
-
Woodcock A.J., Julious S.A., Kinmonth A.L., and Campbell M.J. Problems with the performance of the SF-36 among people with type 2 diabetes in general practice. Qual Life Res 10 (2001) 661-670
-
(2001)
Qual Life Res
, vol.10
, pp. 661-670
-
-
Woodcock, A.J.1
Julious, S.A.2
Kinmonth, A.L.3
Campbell, M.J.4
-
23
-
-
0036276055
-
Patient satisfaction with care and behavioral compliance in end-stage renal disease patients treated with hemodialysis
-
Kovac J.A., Patel S.S., Peterson R.A., and Kimmel P.L. Patient satisfaction with care and behavioral compliance in end-stage renal disease patients treated with hemodialysis. Am J Kidney Dis 39 (2002) 1236-1244
-
(2002)
Am J Kidney Dis
, vol.39
, pp. 1236-1244
-
-
Kovac, J.A.1
Patel, S.S.2
Peterson, R.A.3
Kimmel, P.L.4
-
24
-
-
0030786673
-
Patient's view of dialysis care: Development of a taxonomy and rating of importance of different aspects of care
-
Rubin H.R., Jenckes M., Fink N.E., et al. Patient's view of dialysis care: Development of a taxonomy and rating of importance of different aspects of care. Am J Kidney Dis 30 (1997) 793-801
-
(1997)
Am J Kidney Dis
, vol.30
, pp. 793-801
-
-
Rubin, H.R.1
Jenckes, M.2
Fink, N.E.3
-
26
-
-
14844322796
-
The Renal Treatment Satisfaction Questionnaire (RTSQ): A measure of satisfaction with treatment for chronic kidney failure
-
Barendse S.M., Speight J., and Bradley C. The Renal Treatment Satisfaction Questionnaire (RTSQ): A measure of satisfaction with treatment for chronic kidney failure. Am J Kidney Dis 45 (2005) 572-579
-
(2005)
Am J Kidney Dis
, vol.45
, pp. 572-579
-
-
Barendse, S.M.1
Speight, J.2
Bradley, C.3
-
27
-
-
33646183554
-
Satifaction of patients on chronic haemodialysis and peritoneal dialysis
-
Wasserfallen J.B., Moinat M., Halabi G., et al. Satifaction of patients on chronic haemodialysis and peritoneal dialysis. Swiss Med Wkly 136 (2006) 210-217
-
(2006)
Swiss Med Wkly
, vol.136
, pp. 210-217
-
-
Wasserfallen, J.B.1
Moinat, M.2
Halabi, G.3
-
28
-
-
0032212370
-
The correspondence of patient satisfaction and nurse burnout
-
Leiter M., Harvie P., and Frizzell C. The correspondence of patient satisfaction and nurse burnout. Soc Sci Med 47 (1998) 1611-1617
-
(1998)
Soc Sci Med
, vol.47
, pp. 1611-1617
-
-
Leiter, M.1
Harvie, P.2
Frizzell, C.3
-
29
-
-
0036635005
-
Staff burnout and patient satisfaction: Evidence of relationships at the care unit level
-
Garman A.N., Morris S., and Corrigan P.W. Staff burnout and patient satisfaction: Evidence of relationships at the care unit level. J Occup Health Psychol 7 (2002) 235-241
-
(2002)
J Occup Health Psychol
, vol.7
, pp. 235-241
-
-
Garman, A.N.1
Morris, S.2
Corrigan, P.W.3
-
30
-
-
37349094265
-
The relationship between staff burnout and patient satisfaction in outpatient community mental health
-
(abstr)
-
Daub C.L. The relationship between staff burnout and patient satisfaction in outpatient community mental health. Dissertation Abstr Int B Sci Eng 65 (2005) 5395A (abstr)
-
(2005)
Dissertation Abstr Int B Sci Eng
, vol.65
-
-
Daub, C.L.1
-
32
-
-
33750288132
-
Overload, autonomy, and burnout as predictors of physicians' quality of care
-
Shirom A., Nirel N., and Vinokur A.D. Overload, autonomy, and burnout as predictors of physicians' quality of care. J Occup Health Psychol 11 (2006) 328-342
-
(2006)
J Occup Health Psychol
, vol.11
, pp. 328-342
-
-
Shirom, A.1
Nirel, N.2
Vinokur, A.D.3
-
33
-
-
0024007457
-
Nursing care behaviors that predict patient satisfaction
-
Bader M.M. Nursing care behaviors that predict patient satisfaction. J Nurs Qual Assurance 2 (1988) 11-17
-
(1988)
J Nurs Qual Assurance
, vol.2
, pp. 11-17
-
-
Bader, M.M.1
-
34
-
-
0002679195
-
-
Columbia University Teachers College, New York, NY [dissertation abstract]
-
Gravlin G.L. The Relationships Among Nurse Work Satisfaction, Burnout, and Patient Satisfaction With Nursing Care (1994), Columbia University Teachers College, New York, NY [dissertation abstract]
-
(1994)
The Relationships Among Nurse Work Satisfaction, Burnout, and Patient Satisfaction With Nursing Care
-
-
Gravlin, G.L.1
-
35
-
-
34547915616
-
Burnout in health care providers of dialysis service in northern Italy. A multi centre study
-
Klersy C., Callegari A., Dal Canton A., et al. Burnout in health care providers of dialysis service in northern Italy. A multi centre study. Nephrol Dial Transplant 22 (2007) 2283-2290
-
(2007)
Nephrol Dial Transplant
, vol.22
, pp. 2283-2290
-
-
Klersy, C.1
Callegari, A.2
Dal Canton, A.3
-
36
-
-
0003826432
-
-
Consulting Psychologist, Palo Alto, CA
-
Maslach C., Jackson S.E., and Leiter M.P. Maslach Burnout Inventory Manual. (ed 3) (1996), Consulting Psychologist, Palo Alto, CA
-
(1996)
Maslach Burnout Inventory Manual. (ed 3)
-
-
Maslach, C.1
Jackson, S.E.2
Leiter, M.P.3
-
38
-
-
4243758163
-
Per un adattamento italiano del Maslch Burnout Inventory (MBI)
-
Sirigatti S., Stefanile C., Menoni E., et al. Per un adattamento italiano del Maslch Burnout Inventory (MBI). Boll Psicol Applicata 187-188 (1988) 71-81
-
(1988)
Boll Psicol Applicata
, vol.187-188
, pp. 71-81
-
-
Sirigatti, S.1
Stefanile, C.2
Menoni, E.3
-
39
-
-
0003506109
-
-
Macmillan, New York, NY
-
Hair J.F., Anderson R.E., and Tatham W.C. Multivariate Data Analysis With Readings. (ed 3) (1992), Macmillan, New York, NY
-
(1992)
Multivariate Data Analysis With Readings. (ed 3)
-
-
Hair, J.F.1
Anderson, R.E.2
Tatham, W.C.3
-
40
-
-
77957211706
-
Patient satisfaction: Does it matter?
-
Vuori H. Patient satisfaction: Does it matter?. Qual Assurance Health Care 3 (1991) 183-189
-
(1991)
Qual Assurance Health Care
, vol.3
, pp. 183-189
-
-
Vuori, H.1
-
41
-
-
0043025421
-
Patient satisfaction with and recommendation of a hospital: Effects of interpersonal and technical aspects of hospital care
-
Cheng S.H., Yang M.C., and Chiang T.L. Patient satisfaction with and recommendation of a hospital: Effects of interpersonal and technical aspects of hospital care. Int J Qual Health Care 15 (2003) 345-355
-
(2003)
Int J Qual Health Care
, vol.15
, pp. 345-355
-
-
Cheng, S.H.1
Yang, M.C.2
Chiang, T.L.3
-
42
-
-
0019164129
-
The significance of patients' perceptions of physician conduct: A study of patient satisfaction in a family practice center
-
Hays R., and Di Matteo M. The significance of patients' perceptions of physician conduct: A study of patient satisfaction in a family practice center. J Community Health 6 (1980) 18-25
-
(1980)
J Community Health
, vol.6
, pp. 18-25
-
-
Hays, R.1
Di Matteo, M.2
-
43
-
-
0034793137
-
Patient satisfaction in relation to age, health status and other background factors: A model for comparisons of care units
-
Rahmqvist M. Patient satisfaction in relation to age, health status and other background factors: A model for comparisons of care units. Int J Qual Health Care 13 (2001) 385-390
-
(2001)
Int J Qual Health Care
, vol.13
, pp. 385-390
-
-
Rahmqvist, M.1
-
45
-
-
0346498422
-
Burnout and engagement: A contextual analysis
-
Maslach C., and Leiter M.P. Burnout and engagement: A contextual analysis. Adv Motivation Achievement 11 (1999) 275-302
-
(1999)
Adv Motivation Achievement
, vol.11
, pp. 275-302
-
-
Maslach, C.1
Leiter, M.P.2
|