-
1
-
-
33749237996
-
Managerial competency needs and training requests: The case of the Spanish tourist industry
-
Agut S., and Grau R. Managerial competency needs and training requests: The case of the Spanish tourist industry. Human Resource Development Quarterly 13 1 (2002) 31-51
-
(2002)
Human Resource Development Quarterly
, vol.13
, Issue.1
, pp. 31-51
-
-
Agut, S.1
Grau, R.2
-
2
-
-
18344363373
-
Individual learning and organization culture in learning organizations. Five star hotels in the Antalya region of Turkey
-
Aksu A.A., and Özdemir B. Individual learning and organization culture in learning organizations. Five star hotels in the Antalya region of Turkey. Managerial Auditing Journal 20 4 (2005) 422-441
-
(2005)
Managerial Auditing Journal
, vol.20
, Issue.4
, pp. 422-441
-
-
Aksu, A.A.1
Özdemir, B.2
-
3
-
-
30744455527
-
Geographies of knowledge formation in firms
-
Amin A., and Cohendet P. Geographies of knowledge formation in firms. Industry and Innovation 12 4 (2005) 465-486
-
(2005)
Industry and Innovation
, vol.12
, Issue.4
, pp. 465-486
-
-
Amin, A.1
Cohendet, P.2
-
6
-
-
30644464328
-
Hilton highlights link between staff loyalty and e-learning
-
Baldwin-Evans
-
Baldwin-Evans. Hilton highlights link between staff loyalty and e-learning. Human Resource Management International Digest 14 1 (2006) 36-38
-
(2006)
Human Resource Management International Digest
, vol.14
, Issue.1
, pp. 36-38
-
-
-
7
-
-
0032118186
-
Survival-enhancing learning in the Manhattan hotel industry, 1898-1980
-
Baum J.A.C., and Ingram P. Survival-enhancing learning in the Manhattan hotel industry, 1898-1980. Management Science 44 7 (1998) 996-1016
-
(1998)
Management Science
, vol.44
, Issue.7
, pp. 996-1016
-
-
Baum, J.A.C.1
Ingram, P.2
-
9
-
-
0037386916
-
Transforming hotels into learning organizations: A new strategy for going global
-
Bayraktaroglu S., and Kutanis R.O. Transforming hotels into learning organizations: A new strategy for going global. Tourism Management 24 (2003) 149-154
-
(2003)
Tourism Management
, vol.24
, pp. 149-154
-
-
Bayraktaroglu, S.1
Kutanis, R.O.2
-
10
-
-
0035582316
-
Assessing knowledge assets: A review of the models used to measure intellectual capital
-
Bontis N. Assessing knowledge assets: A review of the models used to measure intellectual capital. International Journal of Management Reviews 3 1 (2001) 41-60
-
(2001)
International Journal of Management Reviews
, vol.3
, Issue.1
, pp. 41-60
-
-
Bontis, N.1
-
13
-
-
84897746731
-
-
Bourguet, R., & Soto, R. (2000). Qualitative knowledge acquisition for learning organizations. Advances in Artificial Intelligence, MICAI, Proceedings 1793, 303-314.
-
-
-
-
15
-
-
24944572986
-
Agglomeration effects and strategic orientations: Evidence from the US lodging industry
-
Canina L., Enz C.A., and Harrison J.S. Agglomeration effects and strategic orientations: Evidence from the US lodging industry. Academy of Management Journal 48 4 (2005) 565-581
-
(2005)
Academy of Management Journal
, vol.48
, Issue.4
, pp. 565-581
-
-
Canina, L.1
Enz, C.A.2
Harrison, J.S.3
-
16
-
-
0009942059
-
Exploring the relationship of leadership skills and knowledge to leader performance
-
Connelly M., Gilbert J., Zaccaro S., Threlfall K., Marks M., and Mumford M. Exploring the relationship of leadership skills and knowledge to leader performance. Leadership Quarterly 11 (2000) 65-86
-
(2000)
Leadership Quarterly
, vol.11
, pp. 65-86
-
-
Connelly, M.1
Gilbert, J.2
Zaccaro, S.3
Threlfall, K.4
Marks, M.5
Mumford, M.6
-
17
-
-
0032365652
-
Modal choice in a world of alliances: Analyzing organizational forms in the international sector
-
Contractor F.J., and Kundu S.K. Modal choice in a world of alliances: Analyzing organizational forms in the international sector. Journal of International Business Studies 29 2 (1998) 325-357
-
(1998)
Journal of International Business Studies
, vol.29
, Issue.2
, pp. 325-357
-
-
Contractor, F.J.1
Kundu, S.K.2
-
18
-
-
30544454199
-
Knowledge management and tourism
-
Cooper C. Knowledge management and tourism. Annals of Tourism Research 33 1 (2006) 47-64
-
(2006)
Annals of Tourism Research
, vol.33
, Issue.1
, pp. 47-64
-
-
Cooper, C.1
-
26
-
-
36749035031
-
The transmission of knowledge by means of strategic alliances: An application in the hotel industry
-
Espinosa M.M.B., Martín A.C.U., and Dobón S.R. The transmission of knowledge by means of strategic alliances: An application in the hotel industry. Journal of Transnational Management Development 8 3 (2003) 19-34
-
(2003)
Journal of Transnational Management Development
, vol.8
, Issue.3
, pp. 19-34
-
-
Espinosa, M.M.B.1
Martín, A.C.U.2
Dobón, S.R.3
-
29
-
-
0034245014
-
Intelligent system to support judgmental business forecasting: The case of estimating hotel room demand
-
Ghalia M.B., and Wang P.P. Intelligent system to support judgmental business forecasting: The case of estimating hotel room demand. IEEE Transactions on Fuzzy Systems 8 4 (2000) 380-397
-
(2000)
IEEE Transactions on Fuzzy Systems
, vol.8
, Issue.4
, pp. 380-397
-
-
Ghalia, M.B.1
Wang, P.P.2
-
31
-
-
1842762229
-
Collaborative knowledge management in virtual service companies-approach for tourism destinations
-
Grizelj F. Collaborative knowledge management in virtual service companies-approach for tourism destinations. Tourism 51 4 (2003) 371-385
-
(2003)
Tourism
, vol.51
, Issue.4
, pp. 371-385
-
-
Grizelj, F.1
-
32
-
-
36749059188
-
The Knowledge Café: A knowledge management system and its application to hospitality and tourism
-
Gronau N. The Knowledge Café: A knowledge management system and its application to hospitality and tourism. Journal of Quality Assurance in Hospitality & Tourism 3 3/4 (2002) 75-88
-
(2002)
Journal of Quality Assurance in Hospitality & Tourism
, vol.3
, Issue.3-4
, pp. 75-88
-
-
Gronau, N.1
-
33
-
-
36749051458
-
-
Hilton University. (2006). E-Learning [online]. Available: 〈http://www.hilton-university.com/e-learning/〉.
-
-
-
-
34
-
-
0035255844
-
Direct and moderating effects of human capital and performance in professional service firms: A resource-based perspective
-
Hitt M., Bierman L., Shimzu K., and Kochar R. Direct and moderating effects of human capital and performance in professional service firms: A resource-based perspective. Academy of Management Journal 44 (2001) 13-28
-
(2001)
Academy of Management Journal
, vol.44
, pp. 13-28
-
-
Hitt, M.1
Bierman, L.2
Shimzu, K.3
Kochar, R.4
-
35
-
-
0036783657
-
Repairing innovation defectiveness in tourism
-
Hjalager A. Repairing innovation defectiveness in tourism. Tourism Management 23 (2002) 465-474
-
(2002)
Tourism Management
, vol.23
, pp. 465-474
-
-
Hjalager, A.1
-
36
-
-
20944437662
-
Opportunity and constraint: Organizations' learning from the operating and competitive experience of industries
-
Ingram P., and Baum J.A.C. Opportunity and constraint: Organizations' learning from the operating and competitive experience of industries. Strategic Management Journal 18 (1997) 75-98
-
(1997)
Strategic Management Journal
, vol.18
, pp. 75-98
-
-
Ingram, P.1
Baum, J.A.C.2
-
37
-
-
0031100386
-
Chain affiliation and the failure of Manhattan hotels, 1898-1980
-
Ingram P., and Baum J.A.C. Chain affiliation and the failure of Manhattan hotels, 1898-1980. Administrative Science Quarterly 42 (1997) 68-102
-
(1997)
Administrative Science Quarterly
, vol.42
, pp. 68-102
-
-
Ingram, P.1
Baum, J.A.C.2
-
40
-
-
30544450696
-
Implications of "new economy" traits for the tourism industry
-
Kahle E. Implications of "new economy" traits for the tourism industry. Journal of Quality Assurance in Hospitality & Tourism 3 3/4 (2002) 5-23
-
(2002)
Journal of Quality Assurance in Hospitality & Tourism
, vol.3
, Issue.3-4
, pp. 5-23
-
-
Kahle, E.1
-
41
-
-
0004289446
-
-
Prentice-Hall International, Upper Saddle River, NJ
-
Kotler P., Bowen J., and Makens J. Marketing for hospitality and tourism. 2nd ed. (1999), Prentice-Hall International, Upper Saddle River, NJ
-
(1999)
Marketing for hospitality and tourism. 2nd ed.
-
-
Kotler, P.1
Bowen, J.2
Makens, J.3
-
42
-
-
0003023231
-
Objectivity, value judgment and theory choice
-
Brody B., and Grandy R. (Eds), Prentice-Hall, Engelwood Cliffs, NJ
-
Kuhn T. Objectivity, value judgment and theory choice. In: Brody B., and Grandy R. (Eds). Readings in the philosophy of science (1989), Prentice-Hall, Engelwood Cliffs, NJ
-
(1989)
Readings in the philosophy of science
-
-
Kuhn, T.1
-
43
-
-
20444439964
-
Learning by example. Benchmarking organizational culture in hospitality, tourism and leisure SMEs
-
Kyriakidou O., and Gore J. Learning by example. Benchmarking organizational culture in hospitality, tourism and leisure SMEs. Benchmarking: An International Journal 12 3 (2005) 2005
-
(2005)
Benchmarking: An International Journal
, vol.12
, Issue.3
, pp. 2005
-
-
Kyriakidou, O.1
Gore, J.2
-
44
-
-
0010101822
-
Tacit knowledge, organizational learning and societal institutions: An integrated Framework
-
Lam A. Tacit knowledge, organizational learning and societal institutions: An integrated Framework. Organization Studies 21 3 (2000) 487-513
-
(2000)
Organization Studies
, vol.21
, Issue.3
, pp. 487-513
-
-
Lam, A.1
-
46
-
-
0035154728
-
Expert systems for knowledge management: Crossing the chasm between information processing and sense making
-
Malhotra Y. Expert systems for knowledge management: Crossing the chasm between information processing and sense making. Expert Systems with Applications 20 (2001) 7-16
-
(2001)
Expert Systems with Applications
, vol.20
, pp. 7-16
-
-
Malhotra, Y.1
-
48
-
-
0001924110
-
The knowledge-creating company
-
Nonaka I. The knowledge-creating company. Harvard Business Review 69 November, December (1991) 96-104
-
(1991)
Harvard Business Review
, vol.69
, Issue.November December
, pp. 96-104
-
-
Nonaka, I.1
-
49
-
-
0003434860
-
-
Oxford University Press, Oxford
-
Nonaka I., and Nishiguchi T. Knowledge emergence: Social, technical, and evolutionary dimensions of knowledge creation (2001), Oxford University Press, Oxford
-
(2001)
Knowledge emergence: Social, technical, and evolutionary dimensions of knowledge creation
-
-
Nonaka, I.1
Nishiguchi, T.2
-
51
-
-
36748999646
-
-
Ogaard, T., & Marnburg, E. (2007). Perceptions of organizational structure in the hospitality industry: Consequences for commitment, job satisfaction and perceived performance. Tourism Management, review.
-
-
-
-
55
-
-
0036251991
-
Knowledge discovery in database for tourist destinations
-
Pyo S., Uysal M., and Chang H. Knowledge discovery in database for tourist destinations. Journal of Travel Research 40 May (2002) 396-403
-
(2002)
Journal of Travel Research
, vol.40
, Issue.May
, pp. 396-403
-
-
Pyo, S.1
Uysal, M.2
Chang, H.3
-
57
-
-
0041585914
-
Correlations of work responses in the tourism industry
-
Ross G. Correlations of work responses in the tourism industry. Psychological Reports 68 (1991) 1079-1083
-
(1991)
Psychological Reports
, vol.68
, pp. 1079-1083
-
-
Ross, G.1
-
58
-
-
0011621912
-
Service quality ideals among hospitality industry employees
-
Ross G. Service quality ideals among hospitality industry employees. Tourism Management 15 (1994) 273-281
-
(1994)
Tourism Management
, vol.15
, pp. 273-281
-
-
Ross, G.1
-
59
-
-
0348239572
-
Management-employee divergences among hospitality industry employee service quality ideals
-
Ross G. Management-employee divergences among hospitality industry employee service quality ideals. International Journal of Hospitality Management 14 (1995) 11-25
-
(1995)
International Journal of Hospitality Management
, vol.14
, pp. 11-25
-
-
Ross, G.1
-
60
-
-
32544458541
-
Applying a knowledge management framework to tourism research
-
Ruhanen L., and Cooper C. Applying a knowledge management framework to tourism research. Tourism Recreation Research 29 1 (2004) 83-88
-
(2004)
Tourism Recreation Research
, vol.29
, Issue.1
, pp. 83-88
-
-
Ruhanen, L.1
Cooper, C.2
-
64
-
-
36749092519
-
-
Steiner, T., Britsch, B. & Bourguinet, L. (2004). A frame-based knowledge management tool for hospitality front desks. Paper presented at 11th ENTER International Conference, Cairo, Egypt.
-
-
-
-
66
-
-
0004104111
-
-
Nicholas Brealey Publishing Limited, London
-
Stewart T. Intellectual capital (1997), Nicholas Brealey Publishing Limited, London
-
(1997)
Intellectual capital
-
-
Stewart, T.1
-
67
-
-
2942650703
-
Rethinking knowledge: A Bergsonian critique of the notion of tacit knowledge
-
Styhre A. Rethinking knowledge: A Bergsonian critique of the notion of tacit knowledge. British Journal of Management 15 (2004) 177-188
-
(2004)
British Journal of Management
, vol.15
, pp. 177-188
-
-
Styhre, A.1
-
69
-
-
36749055449
-
-
Sveiby, K.-E. (2001). What is knowledge management? [online]. Available: 〈http://www.sveiby.com/Portals/0/articles/KnowledgeManagement.html 〉.
-
-
-
-
70
-
-
41549151420
-
The future of knowledge management
-
Tuomi I. The future of knowledge management. Lifelong learning in Europe VII 2 (2002) 69-79
-
(2002)
Lifelong learning in Europe
, vol.VII
, Issue.2
, pp. 69-79
-
-
Tuomi, I.1
-
71
-
-
85009749520
-
Advancement in computing: Implications for tourism and hospitality
-
Uysal M. Advancement in computing: Implications for tourism and hospitality. Scandinavian Journal of Hospitality and Tourism 4 3 (2004) 208-224
-
(2004)
Scandinavian Journal of Hospitality and Tourism
, vol.4
, Issue.3
, pp. 208-224
-
-
Uysal, M.1
-
73
-
-
0000905114
-
Practical Intelligence in real-world pursuits: The role of tacit knowledge
-
Wagner R., and Sternberg R. Practical Intelligence in real-world pursuits: The role of tacit knowledge. Journal of Personality and Social Psychology 49 2 (1985) 436-458
-
(1985)
Journal of Personality and Social Psychology
, vol.49
, Issue.2
, pp. 436-458
-
-
Wagner, R.1
Sternberg, R.2
-
75
-
-
0031176029
-
Knowledge management: Where did it come from and where will it go?
-
Wiig K.M. Knowledge management: Where did it come from and where will it go?. Expert Systems with Applications 13 1 (1997) 1-14
-
(1997)
Expert Systems with Applications
, vol.13
, Issue.1
, pp. 1-14
-
-
Wiig, K.M.1
-
76
-
-
2542441740
-
Qualitative knowledge capturing and organizational learning: Two case studies in Taiwan hotels
-
Yang J.-T. Qualitative knowledge capturing and organizational learning: Two case studies in Taiwan hotels. Tourism Management 25 (2004) 421-428
-
(2004)
Tourism Management
, vol.25
, pp. 421-428
-
-
Yang, J.-T.1
-
77
-
-
84993083657
-
Job-related knowledge sharing: Comparative case studies
-
Yang J.-T. Job-related knowledge sharing: Comparative case studies. Journal of Knowledge Management 8 3 (2004) 118-126
-
(2004)
Journal of Knowledge Management
, vol.8
, Issue.3
, pp. 118-126
-
-
Yang, J.-T.1
-
78
-
-
3042692329
-
Advancing organizational effectiveness and knowledge management implementation
-
Yang J.-T., and Wan C.-S. Advancing organizational effectiveness and knowledge management implementation. Tourism Management 25 (2004) 593-601
-
(2004)
Tourism Management
, vol.25
, pp. 593-601
-
-
Yang, J.-T.1
Wan, C.-S.2
-
79
-
-
36749030276
-
Knowledge management in hospitality and tourism
-
Yun D. Knowledge management in hospitality and tourism. Annals of Tourism Research 31 4 (2004) 1064-1065
-
(2004)
Annals of Tourism Research
, vol.31
, Issue.4
, pp. 1064-1065
-
-
Yun, D.1
|