Development of a customer satisfaction evaluation model for construction project management

Building and Environment

Volumn 43, Issue 4, 2008, Pages 458-468

  Yang, Jyh Bin ^a   Peng, Sheng Chi ^a  

^a CHUNG HUA UNIVERSITY   (Taiwan)

Author keywords

Construction management; Performance evaluation; Professional services; Project management; Surveys

Indexed keywords

COMPUTER SIMULATION; CUSTOMER SATISFACTION; ENGINEERING RESEARCH; PROJECT MANAGEMENT; STATISTICAL METHODS; SURVEYS;

CONSTRUCTION MANAGEMENT; CUSTOMER SATISFACTION EVALUATION MODEL; PROFESSIONAL SERVICES; QUESTIONNAIRE-BASED SURVEY;

CONSTRUCTION;

COMPUTER SIMULATION; CONSTRUCTION; CUSTOMER SATISFACTION; ENGINEERING RESEARCH; PROJECT MANAGEMENT; STATISTICAL METHODS; SURVEYS;

CONSTRUCTION; PERFORMANCE ASSESSMENT; PROJECT MANAGEMENT; SERVICE PROVISION; STATISTICAL ANALYSIS; SURVEY;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 36549014584     PISSN: 03601323     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.buildenv.2006.07.044     Document Type: Article

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