메뉴 건너뛰기




Volumn 27, Issue 4, 2007, Pages 341-352

The usefulness of key performance indicators to public accountability authorities in East Asia

Author keywords

Accountability; East Asia; Hong Kong; Key performance indicators; Performance measurement and reporting; Singapore; Taiwan

Indexed keywords

ACCOUNTABILITY; DECISION MAKING; PERFORMANCE ASSESSMENT; STAKEHOLDER;

EID: 35748984405     PISSN: 02712075     EISSN: 1099162X     Source Type: Journal    
DOI: 10.1002/pad.460     Document Type: Article
Times cited : (28)

References (47)
  • 1
    • 0011743798 scopus 로고    scopus 로고
    • A proper mentality for benchmarking
    • Ammons DN. 1999. A proper mentality for benchmarking. Public Administration Review 59(2): 105-109.
    • (1999) Public Administration Review , vol.59 , Issue.2 , pp. 105-109
    • Ammons, D.N.1
  • 2
    • 0344411470 scopus 로고
    • Asian Development Bank, Asian Development Bank: Manila
    • Asian Development Bank. 1995. Governance: Sound Development Management. Asian Development Bank: Manila.
    • (1995) Governance: Sound Development Management
  • 4
    • 0011700185 scopus 로고
    • Innovations in performance measurement systems: A comparative perspective
    • Bavon A. 1995. Innovations in performance measurement systems: a comparative perspective. International Journal of Public Administration 18(2-3): 491-519.
    • (1995) International Journal of Public Administration , vol.18 , Issue.2-3 , pp. 491-519
    • Bavon, A.1
  • 5
    • 0142124132 scopus 로고    scopus 로고
    • Why measure performance? Different purposes require different measures
    • Behn R. 2003. Why measure performance? Different purposes require different measures. Public Administration Review 63(5): 586-607.
    • (2003) Public Administration Review , vol.63 , Issue.5 , pp. 586-607
    • Behn, R.1
  • 6
    • 0036918410 scopus 로고    scopus 로고
    • Plans, performance information and accountability: The case of best value
    • Boyne G, Gould-Williams J, Law J, Walker R. 2002. Plans, performance information and accountability: the case of best value. Public Administration 80(4): 691-710.
    • (2002) Public Administration , vol.80 , Issue.4 , pp. 691-710
    • Boyne, G.1    Gould-Williams, J.2    Law, J.3    Walker, R.4
  • 7
    • 1342265028 scopus 로고    scopus 로고
    • Implementing performance measurement innovations: Evidence from government
    • Cavalluzzo KS, Ittner CD. 2004. Implementing performance measurement innovations: evidence from government Accounting. Organizations and Society 29(3-4): 243-267.
    • (2004) Accounting. Organizations and Society , vol.29 , Issue.3-4 , pp. 243-267
    • Cavalluzzo, K.S.1    Ittner, C.D.2
  • 8
    • 84937279564 scopus 로고    scopus 로고
    • Performance pledges - power to the consumer or a quagmire in public service legitimation?
    • Cheung ABL. 1996. Performance pledges - power to the consumer or a quagmire in public service legitimation? International Journal of Public Administration 19(2): 233-259.
    • (1996) International Journal of Public Administration , vol.19 , Issue.2 , pp. 233-259
    • Cheung, A.B.L.1
  • 10
    • 34249829476 scopus 로고    scopus 로고
    • State Capacity in Hong Kong, Singapore and Taiwan: Coping with Legitimation, Integration and Performance
    • Painter M, Pierre J eds, Palgrave Macmillan: Basingstoke, Hampshire
    • Cheung A. 2005a. State Capacity in Hong Kong, Singapore and Taiwan: Coping with Legitimation, Integration and Performance. In Challenges to State Policy Capacity, Painter M, Pierre J (eds). Palgrave Macmillan: Basingstoke, Hampshire.
    • (2005) Challenges to State Policy Capacity
    • Cheung, A.1
  • 11
    • 17044433956 scopus 로고    scopus 로고
    • The politics of administrative reforms in Asia: Paradigms and legacies, paths and diversities
    • Cheung A. 2005b. The politics of administrative reforms in Asia: paradigms and legacies, paths and diversities. Governance 18(2): 257-282.
    • (2005) Governance , vol.18 , Issue.2 , pp. 257-282
    • Cheung, A.1
  • 13
    • 77954350970 scopus 로고    scopus 로고
    • Monitoring and utilization: Surveillance, struggle, symbol or source of inspiration?
    • 1-4 September, Ljubljana, Slovenia
    • de Kool D. 2004. Monitoring and utilization: surveillance, struggle, symbol or source of inspiration? Conference of the European Group of Public Administration. 1-4 September, Ljubljana, Slovenia.
    • (2004) Conference of the European Group of Public Administration
    • de Kool, D.1
  • 14
    • 0038454885 scopus 로고    scopus 로고
    • Promoting the utilization of performance measures in public organizations: An empirical study of factors affecting adoption and implementation
    • de Lancer Julnes P, Holzer M. 2001. Promoting the utilization of performance measures in public organizations: an empirical study of factors affecting adoption and implementation. Public Administration Review 61(6): 693-708.
    • (2001) Public Administration Review , vol.61 , Issue.6 , pp. 693-708
    • de Lancer Julnes, P.1    Holzer, M.2
  • 15
    • 0000953669 scopus 로고
    • The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields
    • DiMaggio PJ, Powell WW. 1983. The iron cage revisited: institutional isomorphism and collective rationality in organizational fields. American Sociological Review 48(2): 147-160.
    • (1983) American Sociological Review , vol.48 , Issue.2 , pp. 147-160
    • DiMaggio, P.J.1    Powell, W.W.2
  • 16
    • 35748956993 scopus 로고    scopus 로고
    • Efficiency Unit. 1995. Serving the Community - A Management Guide for Civil Servants. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
    • Efficiency Unit. 1995. Serving the Community - A Management Guide for Civil Servants. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
  • 17
    • 35748978671 scopus 로고    scopus 로고
    • Efficiency Unit. 2004. Performance Pledges in HKSAR Government. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
    • Efficiency Unit. 2004. Performance Pledges in HKSAR Government. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
  • 18
    • 35748967413 scopus 로고    scopus 로고
    • Efficiency Unit. 2005. History of Public Sector Reform: Managing for Result. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
    • Efficiency Unit. 2005. History of Public Sector Reform: Managing for Result. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
  • 19
    • 0001336426 scopus 로고
    • Agency theory: An assessment and review
    • Eisenhardt K. 1989. Agency theory: an assessment and review. Academy of Management Review 14(1): 57-74.
    • (1989) Academy of Management Review , vol.14 , Issue.1 , pp. 57-74
    • Eisenhardt, K.1
  • 20
    • 1942537738 scopus 로고    scopus 로고
    • Symposium on public performance data and private decisions; introduction
    • Halachmi A. 2004. Symposium on public performance data and private decisions; introduction. International Review of Administrative Sciences 70(1): 5-13.
    • (2004) International Review of Administrative Sciences , vol.70 , Issue.1 , pp. 5-13
    • Halachmi, A.1
  • 21
    • 21544444961 scopus 로고    scopus 로고
    • Performance measurement: Test the water before you dive in
    • Halachmi A. 2005. Performance measurement: test the water before you dive in. International Review of Administrative Sciences 71(2): 255-266.
    • (2005) International Review of Administrative Sciences , vol.71 , Issue.2 , pp. 255-266
    • Halachmi, A.1
  • 22
    • 0012188855 scopus 로고    scopus 로고
    • Do government bureaucrats make effective use of performance management information?
    • Heinrich C. 1999. Do government bureaucrats make effective use of performance management information? Journal of Public Administration Research and Theory 9(3): 363-393.
    • (1999) Journal of Public Administration Research and Theory , vol.9 , Issue.3 , pp. 363-393
    • Heinrich, C.1
  • 23
    • 23844495518 scopus 로고    scopus 로고
    • Performance: Promises to keep and miles to go
    • Ingraham P. 2005. Performance: promises to keep and miles to go. Public Administration Review 65(4): 390-395.
    • (2005) Public Administration Review , vol.65 , Issue.4 , pp. 390-395
    • Ingraham, P.1
  • 24
    • 26844467202 scopus 로고    scopus 로고
    • Gestural politics: Civil society in "new" Singapore
    • Lee T. 2005. Gestural politics: civil society in "new" Singapore. SOJOURN: Journal of Social Issues in Southeast Asia 20(2): 132-154.
    • (2005) SOJOURN: Journal of Social Issues in Southeast Asia , vol.20 , Issue.2 , pp. 132-154
    • Lee, T.1
  • 25
    • 33750023458 scopus 로고    scopus 로고
    • The new public management reforms and governance in Asian NICs: A comparison of Hong Kong and Singapore
    • Lee EWY, Haque MS. 2006. The new public management reforms and governance in Asian NICs: a comparison of Hong Kong and Singapore. Governance 19(4): 605-626.
    • (2006) Governance , vol.19 , Issue.4 , pp. 605-626
    • Lee, E.W.Y.1    Haque, M.S.2
  • 26
    • 0000057597 scopus 로고
    • Institutionalized organizations: Formal structure as myth and ceremony
    • Meyer JW, Rowan B. 1977. Institutionalized organizations: formal structure as myth and ceremony. American Journal of Sociology 83(2): 340-363.
    • (1977) American Journal of Sociology , vol.83 , Issue.2 , pp. 340-363
    • Meyer, J.W.1    Rowan, B.2
  • 27
    • 0345009899 scopus 로고    scopus 로고
    • Performance measurement myths in the public sector: A research note
    • Modell S. 2004. Performance measurement myths in the public sector: a research note. Financial Accountability and Management 20(1): 39-55.
    • (2004) Financial Accountability and Management , vol.20 , Issue.1 , pp. 39-55
    • Modell, S.1
  • 28
    • 33745693972 scopus 로고    scopus 로고
    • Managing for results in an impossible job: Solution or symbol?
    • Moynihan DP. 2005. Managing for results in an impossible job: solution or symbol? International Journal of Public Administration 28: 213-231.
    • (2005) International Journal of Public Administration , vol.28 , pp. 213-231
    • Moynihan, D.P.1
  • 30
    • 3042856917 scopus 로고    scopus 로고
    • The politics of administrative reform in East and Southeast Asia: From gridlock to continuous self-improvement?
    • Painter M. 2004. The politics of administrative reform in East and Southeast Asia: from gridlock to continuous self-improvement? Governance 17: 361-386.
    • (2004) Governance , vol.17 , pp. 361-386
    • Painter, M.1
  • 32
    • 0348162323 scopus 로고    scopus 로고
    • Management by measurement? Public management practices amidst ambiguity
    • Noordegraaf M, Abma T. 2003. Management by measurement? Public management practices amidst ambiguity. Public Administration 81(4): 853-871.
    • (2003) Public Administration , vol.81 , Issue.4 , pp. 853-871
    • Noordegraaf, M.1    Abma, T.2
  • 33
    • 0039842751 scopus 로고    scopus 로고
    • Performance measurement in municipal government: Assessing the state of the practice
    • Poister T, Streib G. 1999. Performance measurement in municipal government: assessing the state of the practice. Public Administration Review 59(4): 325-335.
    • (1999) Public Administration Review , vol.59 , Issue.4 , pp. 325-335
    • Poister, T.1    Streib, G.2
  • 38
    • 35748949085 scopus 로고    scopus 로고
    • RDEC, RDEC, Executive Yuan: Taiwan
    • RDEC. 2007a. Public Service. RDEC, Executive Yuan: Taiwan.
    • (2007) Public Service
  • 39
    • 35748954199 scopus 로고    scopus 로고
    • RDEC, RDEC, Executive Yuan: Taiwan
    • RDEC. 2007b. Evaluation of Executive Agencies. RDEC, Executive Yuan: Taiwan.
    • (2007) Evaluation of Executive Agencies
  • 41
    • 84959810873 scopus 로고
    • A behavioral model of rational choice
    • Simon H. 1955. A behavioral model of rational choice. Quarterly Journal of Economics 69(1): 99-118.
    • (1955) Quarterly Journal of Economics , vol.69 , Issue.1 , pp. 99-118
    • Simon, H.1
  • 42
    • 35748968614 scopus 로고
    • The Proverbs of Administration
    • Shafritz J, Hyde AC eds, Brooks/Cole Publishing: Pacific Grove, CA
    • Simon H. 1992. The Proverbs of Administration. In Classics of Public Administration, Shafritz J, Hyde AC (eds). Brooks/Cole Publishing: Pacific Grove, CA.
    • (1992) Classics of Public Administration
    • Simon, H.1
  • 43
    • 35748955344 scopus 로고    scopus 로고
    • Tung. CH. 1997. Policy Address: Building Hong Kong for a New Era. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
    • Tung. CH. 1997. Policy Address: Building Hong Kong for a New Era. Efficiency Unit, Hong Kong SAR Government: Hong Kong.
  • 44
    • 84937375722 scopus 로고    scopus 로고
    • Choosing items from the menu: New Public Management in Southeast Asia
    • Turner M. 2002. Choosing items from the menu: new Public Management in Southeast Asia. International Journal of Public Administration 25(12): 1493-1512.
    • (2002) International Journal of Public Administration , vol.25 , Issue.12 , pp. 1493-1512
    • Turner, M.1
  • 45
    • 85036316617 scopus 로고    scopus 로고
    • Ambiguity in performance measurement: A theoretical approach to organisational uses of performance measurement
    • Vakkuri J, Meklin P. 2006. Ambiguity in performance measurement: a theoretical approach to organisational uses of performance measurement. Financial Accountability & Management 22(3): 235-250.
    • (2006) Financial Accountability & Management , vol.22 , Issue.3 , pp. 235-250
    • Vakkuri, J.1    Meklin, P.2
  • 47
    • 0242510907 scopus 로고    scopus 로고
    • Measuring government in the early twentieth century
    • Williams D. 2003. Measuring government in the early twentieth century. Public Administration Review 63(6): 643-659.
    • (2003) Public Administration Review , vol.63 , Issue.6 , pp. 643-659
    • Williams, D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.