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Volumn 26, Issue 4, 2007, Pages 479-504

Is apology worth the risk? Predictors, outcomes, and ways to avoid regret

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EID: 35648995799     PISSN: 07367236     EISSN: None     Source Type: Journal    
DOI: 10.1521/jscp.2007.26.4.479     Document Type: Article
Times cited : (90)

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