Productivity and employees' organizational justice perceptions in long-term care for the elderly

Research in Nursing and Health

Volumn 30, Issue 5, 2007, Pages 498-507

  Heponiemi, Tarja ^a   Elovainio, Marko ^a   Laine, Juha ^a   Pekkarinen, Laura ^a   Eccles, Martin ^b   Noro, Anja ^a   Finne Soveri, Harriet ^a   Sinervo, Timo ^a  

^a NATIONAL PUBLIC HEALTH INSTITUTE   (Finland)

^b NEWCASTLE UNIVERSITY   (United Kingdom)

Author keywords

Employee personality; Fairness of decision making and management; Health care management; Health care productivity; Organizational justice

Indexed keywords

ADULT; AGED; ARTICLE; ETHICS; FEMALE; HEALTH PERSONNEL ATTITUDE; HOME FOR THE AGED; HOSTILITY; HUMAN; LONG TERM CARE; MIDDLE AGED; NURSING HOME; OCCUPATION; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PERSONNEL MANAGEMENT; PUBLIC RELATIONS; SOCIAL JUSTICE; STANDARD; STATISTICAL MODEL; UNITED KINGDOM;

ADULT; AGED; ATTITUDE OF HEALTH PERSONNEL; DECISION MAKING, ORGANIZATIONAL; EFFICIENCY, ORGANIZATIONAL; ENGLAND; FEMALE; HOMES FOR THE AGED; HOSTILITY; HUMANS; INTERPROFESSIONAL RELATIONS; LINEAR MODELS; LONG-TERM CARE; MIDDLE AGED; NURSING HOMES; OCCUPATIONS; PERSONNEL MANAGEMENT; SOCIAL JUSTICE;

EID: 35348993911     PISSN: 01606891     EISSN: 1098240X     Source Type: Journal    
DOI: 10.1002/nur.20205     Document Type: Article

References (70)

1. Allred, K.D., & Smith, T.W. (1991). Social cognition in cynical hostility. Cognitive Therapy and Research, 15, 399-412.
2. Aryee, S., Chen, Z.X., & Budhwar, P.S. (2004). Exchange fairness and employee performance: An examination of the relationship between organizational politics and procedural justice. Organizational Behavior & Human Decision Processes, 94, 1-14.
3. Barefoot, J.C. (1992). Developments in the measurement of hostility. In: Friedman, H. S. (Ed.), Hostility, coping, and health. Washington, DC: American Psychological Association, (pp.) 13-31
4. Bies, R.J., & Moag, J.S. (1986). Interactional justice: Communication criteria of fairness. In: Lewicki, R. J. Sheppard, B. H. & Bazerman, M. Z. (Eds.), Research on negotiations in organizations. Greenwich, CT: JAI Press. (pp.) 43-55
5. Björkgren, M., Häkkinen, U., Finne-Soveri, H., & Fries, B. (1999). Validity and reliability of Resource Utilization Groups (RUG-III) in Finnish long-term care facilities. Scandinavian Journal of Public Health, 2, 228-234.
6. Brissette, I., & Cohen, S. (2002). The contribution of individual differences in hostility to the associations between daily interpersonal conflict, affect, and sleep. Personality & Social Psychology Bulletin, 28, 1265-1274.
7. Brummett, B.H., Maynard, K.E., Babyak, M.A., Haney, T.L., Siegler, I.C., & Helms, M.J. et al. (1998). Measures of hostility as predictors of facial affect during social interaction: Evidence for construct validity. Annals of Behavioral Medicine., 20, 168-173.
8. Bunde, J., & Suis, J. (2006). A quantitative analysis of the relationship between the Cook-Medley Hostility Scale and traditional coronary artery disease risk factors. Health Psychology, 25, 493-500.
9. Butterfield, M.I., Forneris, C.A., Feldman, M.E., & Beckham, J.C. (2000). Hostility and functional health status in women veterans with and without postraumatic stress disorder: A preliminary study. Journal of Traumatic Stress, 13, 735-741.
10. Christensen, A.J., Edwards, D.L., Wiebe, J.S., Benotsch, E.G., McKelvey, L., & Andrews, M, et al. (1996). Effect of verbal self-disclosure on natural killer cell activity: Moderating influence of cynical hostility. Psychosomatic Medicine, 58, 150-155.
11. Cohen-Charash, Y., & Spector, P.E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior & Human Decision Processes, 86, 278-321.
12. Cropanzano, R., Byrne, Z.S., Bobocel, D.R., & Rupp, D.E. (2001). Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice. Journal of Vocational Behavior, 58, 164-209.
13. Cropanzano, R., Prehar, C.A., & Chen, P.A. (2002). Using social exhange theory to distinguish procedural from interactional justice. Group and Organization Management, 27, 324-351.
14. Barley, P.C., & Lind, E.A. (1987). Procedural justice and participation in task selection: The role of control in mediating justice judgments. Journal of Personality and Social Psychology, 52, 1148-1160.
15. Elovainio, M., Kivimäki, M., Steen, N., & Kalliomä kiLevanto, T. (2000). Organizational and individual factors affecting mental health and job satisfaction: A multilevel analysis of job control and personality. Journal of Occupational Health Psychology, 5, 269-277.
16. Elovainio, M., Kivimäki, M., & Helkama, K. (2001). Organization justice evaluations, job control, and occupational strain. Journal of Applied Psychology, 86, 418-124.
17. Elovainio, M., Kivimäki, M., & Vahtera, J. (2002). Organizational justice: Evidence of a new psychosocial predictor of health. American Journal of Public Health, 92, 105-108.
18. Elovainio, M., Kivimäki, M., Vahtera, J., Virtanen, M., & Keltikangas-Järvinen, L. (2003). Personality as moderator in the relations between perceptions of organizational justice and sickness absence. Journal of Vocational Behavior, 63, 379-395.
19. Elovainio, M., Leino-Arjas, P., Vahtera, J., & Kivimäki, M. (2006). Justice at work and cardiovascular mortality: A prospective cohort study. Journal of Psychosomatic Research, 61, 271-274.
20. Elovainio, M., van den Bos, K., Linna, A., Kivimäki, M., Ala-Mursula, L., & Pentti, J, et al. (2005). Combined effects of uncertainty and organizational justice on employee health: Testing the uncertainty management model of fairness judgments among Finnish public sector employees. Social Science & Medicine, 61, 2501-2512.
21. Erdogan, B. (2002). Antecedents and consequences of justice perceptions in performance appraisals. Human Resource Management Review, 12, 555-578.
22. Everson-Rose, S.A., Lewis, T.T., Karavolos, K., Matthews, K.A., Sutton-Tyrrell, K., & Powell, L.H. (2006). Cynical hostility and carotid atherosclerosis in African American and white women: The Study of Women's Health Across the Nation (SWAN) Heart Study. American Heart Journal 152(982), e987-913.
23. Folger, R., & Cropanzano, R. (1998). Organizational justice and human resource management. Thousand Oaks, CA. Sage.
24. Folger, R., & Konovsky, M.A. (1989). Effects of procedural and distributive justice reactions to pay raise decisions. Academy of Management Journal., 32, 115-130.
25. Friedland, N., Thibaut, J., & Walker, L. (1973). Some determinants of the violation of rules. Journal of Applied Social Psychology, 3, 103-118.
26. Fries, B.E., & Cooney, L.M. Jr. (1985). Resource Utilization Groups. A patient classification system for long-term care. Medical Care, 23, 110-122.
27. Graham, J.E., Robles, T.F., Kiecolt-Glaser, J.K., Malarkey, W.B., Bissell, M.G., & Glaser, R. (2006). Hostility and pain are related to inflammation in older adults. Brain, Behavior and Immunity, 20, 389-400.
28. Greenberg, J., & Scott, K.S. (1996). Why do workers bite the hands that feed them? Employee theft as a social exchange process. Research in Organizational Behavior, 18, 111-156.
29. Guyll, M., & Madon, S. (2003). Trait hostility: The breadth and specificity of schema effects. Personality and Individual Differences, 34, 681-693.
30. Heponiemi, T., Elovainio, M., Pekkarinen, L., Noro, A., Finne-Soveri, H., & Sinervo, T. (2006). The moderating effect of employee hostility on the association of long-term elderly care unit's negative resident characteristics to employee stress and well-being. Journal of Occupational Health Psychology, 11, 157-168.
31. Houston, B.K., & Kelly, K.E. (1989). Hostility in employed women: Relation to work and marital experiences, social support, stress, and anger expression. Personality and Social Psychology Bulletin, 15, 175-182.
32. Houston, B.K., & Vavak, C.R. (1991). Cynical hostility: Developmental factors, psychosocial correlates, and health behaviors. Health Psychology, 10, 9-17.
33. Kamarck, T.W., Annunziato, B., & Amateau, L.M. (1995). Affiliation moderates the effects of social threat on stress-related cardiovascular responses: Boundary conditions for a laboratory model of social support. Psychosomatic Medicine, 57, 183-194.
34. Kivimäki, M., Elovainio, M., Vantera, J., & Ferrie, J.E. (2003). Organisational justice and health of employees: Prospective cohort study. Occupational and Environmental Medicine, 60, 27-34.
35. Kivimäki, M., Vahtera, J., Koskenvuo, M., Uutela, A., & Pentti, J. (1998). Response of hostile individuals to stressful changes in their working lives: Test of a psychosocial vulnerability model. Psychological Medicine, 28, 903-913.
36. Konovsky, M.A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance. Journal of Applied Psychology, 76, 698-707.
37. Koskenvuo, M., Kaprio, J., Rose, R.J., Kesaniemi, A., Sarna, S., & Heikkila, K, et al. (1988). Hostility as a risk factor for mortality and ischemic heart disease in men. Psychosomatic Medicine, 50, 330-340.
38. Kwong, J. Y. Y., & Leung, K. (2002). A moderator of the interaction effect of procedural justice and outcome favorability: Importance of the relationship. Organizational Behavior and Human Decision Processes, 87, 278-299.
39. Laine, J., Finne-Soveri, U.H., Bjorkgren, M., Linna, M., Noro, A., & Häkkinen, U. (2005). The association between quality of care and technical efficiency in long-term care. International Journal of Quality in Health Care, 17, 259-267.
40. Laine, J., Linna, M., Häkkinen, U., & Noro, A. (2005). Measuring the productive efficiency and clinical quality of institutional long-term care for the elderly. Health Economics, 14, 245-256.
41. Larkin, K.T., Martin, R.R., & McClain, S.E. (2002). Cynical hostility and the accuracy of decoding facial expressions of emotions. Journal of Behavioral Medicine, 25, 285-292.
42. Lau, C.M., & Lim, E.W. (2002). The intervening effects of participation on the relationship between procedural justice and managerial performance. British Accounting Review, 34, 55-78.
43. Lepore, S.J. (1995). Cynicism, social support, and cardiovascular reactivity. Health Psychology, 14, 210-216.
44. Leventhal, G.S. (1980). What should be done with equity theory?. New approachs to study of fairness in social relationships. In: Gergen, K. Greenberg, M. S. & Willis, R. H. (Eds.), Social exchange: Advances in theory and research. New York: Plenum, (pp.). 27-55
45. Lind, E.A., & Tyler, T.R. (1988). The social psychology of procedural justice. New York: Plenum.
46. Martinson, B.C., Anderson, M.S., Grain, A.L., & De Vries, R. (2006). Scientists' perceptions of organizational justice and self-reported misbehaviors. Journal of Empirical Research and Human Research Ethics, 1, 51-66.
47. Masterson, S.S., Lewis, K., Goldman, B.M., & Taylor, M.S. (2000). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43, 738-748.
48. McFarlin, D.B., & Sweeney, P.D. (1992). Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes. Academy of Management Journal, 36, 626-637.
49. Miller, T.Q., Smith, T. W., Turner, C.W., Guijarro, M.L., & Hallet, A.J. (1996). A meta-analytic review of research on hostility and physical health. Psychological Bulletin, 119, 322-348.
50. Moorman, R.H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845-855.
51. Newhouse, J. (1994). Frontier estimation: How useful a tool for health economics? Journal of Health Economics, 13, 317-322.
52. Noro, A. Finne-Soveri, H. Björkgren, M. & Vähäkangas, P. (Eds.). (2005). Quality and productivity in institutional care for elderly residents - Benchmarking with the RAI. Helsinki, Finland: National Research and Development Centre for Welfare and Health.
53. Pekkarinen, L., Elovainio, M., Sinervo, T., FinneSoveri, H., & Noro, A. (2006). Nursing working conditions in relation to restraint practices in long-term care units. Medical Care, 44, 1114-1120.
54. Renn, R.W. (1998). Participation's effect on task performance: Mediating roles of goal acceptance and procedural justice. Journal of Business Research, 41, 115-125.
55. Romanov, K., Hatakka, M., Keskinen, E., Laaksonen, H., Kaprio, J., & Rose, R.J. et al. (1994). Self-reported hostility and suicidal acts, accidents, and accidental deaths: A prospective study of 21,443 adults aged 25 to 59. Psychosomatic Medicine, 56, 328-336.
56. Rosenberg, E.L., Ekman, P., & Blumenthal, J.A. (1998). Facial expression and the affective component of cynical hostility in male coronary heart disease patients. Health Psychology, 17, 376-380.
57. Schminke, M., Ambrose, M.L., & Cropanzano, R.S. (2000). The effect of organizational structure on perceptions of procedural fairness. Journal of Applied Psychology, 85, 294-304.
58. Schminke, M., Cropanzano, R., & Rupp, D.E. (2002). Organization structure and fairness perceptions: The moderating effects of organizational level. Organizational Behavior and Human Decision Processes, 89, 881-905.
59. Shenal, B.V., & Harrison, D.W. (2000). Emotional processing and hostility: Group differences in affective word learning. Archives of Clinical Neuropsychology, 15, 770-771.
60. Simons, T., & Roberson, Q. (2003). Why managers should care about fairness: The effects of aggregate justice perceptions on organizational outcomes. Journal of Applied Psychology, 88, 432-443.
61. Smith, T.W. (1992). Hostility and health: Current status of a psychosomatic hypothesis. Health Psychology, 11, 139-150.
62. Smith, T.W., Allred, K.D., Sanders, J.D., Pope, M.K., & O'Keeffe, J.L. (1988). Cynical hostility at home and work: Psychosocial vulnerability across domains. Journal of Research in Personality, 22, 535-548.
63. Spielberger, C.D., Johnson, E.H., Russel, S.F., Crane, R.J., Jacobs, G.A., & Worden, T.J. (1985). The experience and expression of anger: Construction and validation of an anger expression scale. In: Chesney, M. A. & Rosenman, R. H. (Eds.), Anger and hostility in cardiovascular and behavioral disorders. Washington, DC: Hemisphere, (pp.) 5-30
64. Strandberg, T.E., Räikkonen, K., Partinen, M., Pihl, S., Vanhanen, H., & Miettinen, T.A. (1994). Associations of cholesterol lowering by statins with anger and hostility in hypercholesterolemic men. Biological Psychiatry, 35, 575-577.
65. Suarez, E.G., Kuhn, C.M., Schanberg, S.M., Williams, R.B., Jr., & Zimmermann, E.A. (1998). Neuroendocrine, cardiovascular, and emotional responses of hostile men: The role of interpersonal challenge. Psychosomatic Medicine, 60, 78-88.
66. Tyler, T.R. (1996). The relationship of outcome and procedural fairness: How does knowing the outcome influence the judgment about the procedure. Social Justice Research, 9, 311-325.
67. Tyler, T.R., & Lind, E.A., (1992) A relational model of authority in groups In M.P. Zanna, (Ed.), Advances in Experimental Social Psychology, 25, 115-191.
68. Vahtera, J., Kivimäki, M., Koskenvuo, M., & Pentti, J. ( 1997). Hostility and registered sickness absences: A prospective study of municipal employees. Psychological Medicine, 27, 693-701.
69. Vahtera, J., Kivimäki, M., Uutela, A., & Pentti, J. (2000). Hostility and ill health: Role of psychosocial resources in two contexts of working life. Journal of Psychosomatic Research, 48, 89-98.
70. van den Bos, K. (2003). On the subjective quality of social justice: The role of affect as information in the psychology of justice judgments. Journal of Personality & Social Psychology, 85, 482-498.