Sharing a single expert among multiple partners

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2007, Pages 261-270

  Wong, Jeffrey ^a   Oh, Lui Min ^b   Ou, Jiazhi ^a   Rosé, Carolyn P ^a   Yang, Jie ^a   Fussell, Susan R ^a  

^a CARNEGIE MELLON UNIVERSITY   (United States)

^b DSO NATIONAL LABORATORIES   (Singapore)

Author keywords

Focus of attention; Grounding; Multi party conversation; Multi tasking; Remote collaborative physical tasks; Remote expertise; Video mediated communication

Indexed keywords

DISTRIBUTED COMPUTER SYSTEMS; LEARNING SYSTEMS; REMOTE CONTROL; SPEECH COMMUNICATION;

FOCUS OF ATTENTION; GROUNDING; MULTIPARTY CONVERSATION; REMOTE ASSISTANCE SYSTEMS; REMOTE COLLABORATIVE PHYSICAL TASKS; REMOTE EXPERTISE; VIDEO MEDIATED COMMUNICATION;

MULTITASKING;

EID: 35348889121     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1240624.1240668     Document Type: Conference Paper

References (22)

1. Aoki, P. M., Romaine, M., Szymanski, M. H., Thornton, J. D., Wilson, D., & Woodruff, A., The mad hatter's cocktail party: a social mobile audio space supporting multiple simultaneous conversations. Proc. CHI2003, ACM Press (2003), 425-432.
2. Bangerter, A., Clark, H. H., & Katz, A. R. Navigating joint projects in telephone conversations. Discourse Processes, 37 (2004), 1-23.
3. Burges, C. J. C., A Tutorial on Support Vector Machines for Pattern Recognition. Data Mining and Knowledge Discovery. (1998)
4. Clark, H. H. Using language. Cambridge University Press, Cambridge, UK, 1996.
5. Clark, H. H. & Brennan, S. E. Grounding in communication. In L. B. Resnick, R. M. Levine, & S. D. Teasley (Eds.) Perspectives on socially shared cognition, APA (1991), 127-149.
6. Clark, H. H. & Wilkes-Gibbs, D. Referring as a collaborative process. Cognition, 22(1986), 1-39.
7. Doherty-Sneddon, G., Anderson, A.H., O'Malley, C., Langton, S., Garrod, S. & Bruce, V. Face-to-face and video mediated communication: a comparison of dialogue structure and task performance. Journal of Experimental Psychology: Applied, 5(1997), 105-125.
8. Endsley, M. Toward a theory of situation awareness in dynamic systems. Human Factors, 37 (1995), 32-64.
9. Fussell, S. R., Setlock, L. D., & Kraut, R. E. Effects of head-mounted and scene-oriented video systems on remote collaboration on physical tasks. Proc. CHI 2003, ACM Press (2003), 513-520.
10. Fussell, S. R., Setlock, L. D., Yang, J., Ou, J., Mauer, E. M., & Kramer, A. Gestures over video streams to support remote collaboration on physical tasks. Human-Computer Interaction, 19(2004), 273-309.
11. Gergle, D., Kraut, R. E., & Fussell, S. R. Action as language in a shared visual space. Proc. CSCW 2004, ACM Press (2004), 487-496.
12. nd Hawaii International Conference on System Sciences. IEEE Press (1999).
13. Jackson, M., Anderson, A. H., McEwan, R., & Mullin, J. Impact of Video Frame Rate on Communicative Behaviour in Two and Four Party Groups. Proc. CSCW2000, ACM Press (2000), 11-20.
14. Jefferson, G. Side sequences. In D. Sudnow (Ed.) Studies in social interaction. Free Press, New York (1972), 294-338,
15. Kraut, R. E., Fussell, S. R., & Siegel, J. Visual information as a conversational resource in collaborative physical tasks. Human-Computer Interaction, 18 (2003), 13-49.
16. Kraut, R. E., Miller, M. D., & Siegel, J. Collaboration in performance of physical tasks: Effects on outcomes and communication. Proc. CSCW1996, ACM Press (1996), 57-66.
17. Ou, J., Oh, L. M., Fussell, S. R., Blum, T., and Yang, J. Analyzing and predicting focus of attention in remote collaborative tasks. Proc. ICMI2005, ACM Press (2005), 116-123.
18. Ou, J., Shi, Y., Wong, J., Fussell, S. R., and Yang, J. Combining audio and video to predict helpers' focus of attention in multiparty remote collaboration on physical tasks. Proc. ICMI2006, ACM Press (2006), 217-224.
19. Ranjan, A., Birnholtz, J. P., and Balakrishnan, R. An exploratory analysis of partner action and camera control in a video-mediated collaborative task. Proc. CSCW2006, ACM Press (2006), 403-412.
20. Smola, A. J., Scholkopf, B. A tutorial on support vector regression. NeuroCOLT2 Technical Report Series - NC2-TR-198-030., 1998
21. Stiefelhagen, R., Yang, J., & Waibel, A. Modeling focus of attention for meeting indexing based on multiple cues. IEEE Transactions on Neural Networks, 13 (2002), 928-938.
22. Vertegaal, R., Weevers, I., Sohn, C., Cheung, C. GAZE-2: conveying eye contact in group video conferencing using eye-controlled camera direction. Proc. CHI2003, ACM Press (2003), 521-528.