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Erik Christensen, Francisco Curbera, Greg Meredith, and Sanjiva Weer-awarana. Web Services Description Language (WSDL) 1.1. Technical report, W3C, March 2001. W3C Note.
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V. Danciu, A. Hanemann, H.-G. Hegering, and M. Sailer. IT Service Management: Getting the View. In E. M. Kern, H.-G. Hegering, and B. Brügge, editors, Managing Development and Application of Digital Technologies. Springer Verlag, June 2006.
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SLA-driven Management of Distributed Systems using the Common Information Model
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Generic Model for IT Services and Service Management
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G. Dreo Rodosek. A Generic Model for IT Services and Service Management. In Integrated Network Management VII, Managing It All, IFIP/IEEE Eighth International Symposium on Integrated Network Management (IM 2003), volume 246, pages 171-184, Colorado Springs, USA, March 2003. IFIP/IEEE, Kluwer Academic Publishers.
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Unifying Network Configuration and Service Assurance with a Service Modeling Language
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Rajeev Gopal. Unifying Network Configuration and Service Assurance with a Service Modeling Language. In R. Stadler and Ulema M., editors, Proceedings of the 8th International IFIP/IEEE Network Operati ons and Management Symposium (NOMS 2002), pages 711-725, Florence, Italy, April 2002. IFIP/IEEE, IEEE Publishing.
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34748825645
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RFC 2594: Definitions of managed objects for www services. RFC
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Hegering, H.-G.1
Abeck, S.2
Neumair, B.3
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12
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34748873869
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R. Kavasseri. RFC 2981: Event mib. RFC, IETF, October 2000.
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13
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85008013493
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The CIM Metrics Model: Introducing Flexible Data Collection and Aggregation for Performance Management in CIM
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A. Keller, O. Benke, M. Debusmann, A. Koppel, H.M. Kreger, A. Maier, and K. Schopmeyer. The CIM Metrics Model: Introducing Flexible Data Collection and Aggregation for Performance Management in CIM. IEEE eTransactions on Network and Service Management (eTNSM), 1(2), December 2004.
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0347090412
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Auto-Discovering Configurations for Service Management
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0007616123
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17
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34748829801
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R. Kavasseri (Ed. of this version). RFC 2982: Distributed management expression mib. RFC, IETF, October 2000.
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R. Kavasseri (Ed. of this version). RFC 2982: Distributed management expression mib. RFC, IETF, October 2000.
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Office of Government Commerce (OGC), editor. Service Support. IT Infrastructure Library (ITIL). The Stationary Office, Norwich, UK, 2000.
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Towards a Service Management Information Base
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