Adopting internet banking services in a small island state: Assurance of bank service quality

Managing Service Quality

Volumn 17, Issue 5, 2007, Pages 523-537

  Jenkins, Hatice ^a  

^a EASTERN MEDITERRANEAN UNIVERSITY   (Turkey)

Author keywords

Banking; Banks; Customer services quality; Cyprus; Internet; Turkey

Indexed keywords

EID: 34548617443     PISSN: 09604529     EISSN: None     Source Type: Journal    
DOI: 10.1108/09604520710817343     Document Type: Article

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