Social influences on organizational attractiveness: Investigating if and when word of mouth matters

Journal of Applied Social Psychology

Volumn 37, Issue 9, 2007, Pages 2024-2047

  Van Hoye, Greet ^a   Lievens, Filip ^a  

^a GHENT UNIVERSITY   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 34548299937     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/j.1559-1816.2007.00249.x     Document Type: Article

References (45)

1. Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50, 179 211.
2. Allen, C. T. Madden, T. J. (1985). A closer look at classical conditioning. Journal of Consumer Research, 12, 301 315.
3. Allen, D. G., Van Scotter, J. R. Otondo, R. F. (2004). Recruitment communication media: Impact on prehire outcomes. Personnel Psychology, 57, 143 171.
4. Bansal, H. S. Voyer, P. A. (2000). Word-of-mouth processes within a services purchase decision context. Journal of Service Research, 3, 166 177.
5. Barber, A. E. (1998). Recruiting employees: Individual and organizational perspectives. Thousand Oaks, CA : Sage.
6. Barber, A. E. Roehling, M. V. (1993). Job postings and the decision to interview: A verbal protocol analysis. Journal of Applied Psychology, 78, 845 856.
7. Baron, R. M. Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173 1182.
8. Bone, P. F. (1995). Word-of-mouth effects on short-term and long-term product judgments. Journal of Business Research, 32, 213 223.
9. Breaugh, J. A. Starke, M. (2000). Research on employee recruitment: So many studies, so many remaining questions. Journal of Management, 26, 405 434.
10. Bretz, R. D., Jr. Judge, T. A. (1994). The role of human resource systems in job applicant decision processes. Journal of Management, 20, 531 551.
11. Brown, J. J. Reingen, P. H. (1987). Social ties and word-of-mouth referral behavior. Journal of Consumer Research, 14, 350 362.
12. Cable, D. M., Aiman-Smith, L., Mulvey, P. W. Edwards, J. R. (2000). The sources and accuracy of job applicants' beliefs about organizational culture. Academy of Management Journal, 43, 1076 1085.
13. Cable, D. M. Turban, D. B. (2001). Establishing the dimensions, sources, and value of job seekers' employer knowledge during recruitment. In G. R. Ferris (Ed Research in personnel and human resources management (Vol. 20, pp. 115 163). New York : Elsevier Science.
14. Chapman, D. S., Uggerslev, K. L., Carroll, S. A., Piasentin, K. A. Jones, D. A. (2005). Applicant attraction to organizations and job choice: A meta-analytic review of the correlates of recruiting outcomes. Journal of Applied Psychology, 90, 928 944.
15. Cohen, J. B. Golden, E. (1972). Informational social influence and product evaluation. Journal of Applied Psychology, 56, 54 59.
16. Coleman, D. F. Irving, P. G. (1997). The influence of source credibility attributions on expectancy theory predictions of organizational choice. Canadian Journal of Behavioural Science, 29, 122 131.
17. Collins, C. J. Stevens, C. K. (2002). The relationship between early recruitment-related activities and the application decisions of new labor-market entrants: A brand equity approach to recruitment. Journal of Applied Psychology, 87, 1121 1133.
18. Dichter, E. (1966). How word-of-mouth advertising works. Harvard Business Review, 44, 147 166.
19. Feldman, D. C. Arnold, H. J. (1978). Position choice: Comparing the importance of organizational and job factors. Journal of Applied Psychology, 63, 706 710.
20. Feldman, J. M. Lynch, J. G., Jr. (1988). Self-generated validity and other effects of measurement on belief, attitude, intention, and behavior. Journal of Applied Psychology, 73, 421 435.
21. Fishbein, M. Ajzen, I. (1975). Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA : Addison-Wesley.
22. Fisher, C. D., Ilgen, D. R. Hoyer, W. D. (1979). Source credibility, information favorability, and job offer acceptance. Academy of Management Journal, 22, 94 103.
23. Gangestad, S. Snyder, M. (1985 To carve nature at its joints": On the existence of discrete classes in personality. Psychological Review, 92, 317 349.
24. Haugtvedt, C. P. Wegener, D. T. (1994). Message order effects in persuasion: An attitude strength perspective. Journal of Consumer Research, 21, 205 218.
25. Herr, P. M., Kardes, F. R. Kim, J. (1991). Effects of word-of-mouth and product-attribute information on persuasion: An accessibility-diagnosticity perspective. Journal of Consumer Research, 17, 454 462.
26. Higgins, M. C. (2001). Follow the leader? The effects of social influence on employer choice. Group and Organization Management, 26, 255 282.
27. Highhouse, S. Hoffman, J. R. (2001). Organizational attraction and job choice. In C. L. Cooper I. T. Robertson (Eds International review of industrial and organizational psychology (Vol. 16, pp. 37 64). Chichester, UK : John Wiley & Sons.
28. Highhouse, S., Hoffman, J. R., Greve, E. M. Collins, A. E. (2002). Persuasive impact of organizational value statements in a recruitment context. Journal of Applied Social Psychology, 32, 1737 1755.
29. Kilduff, M. (1990). The interpersonal structure of decision making: A social comparison approach to organizational choice. Organizational Behavior and Human Decision Processes, 47, 270 288.
30. Kilduff, M. (1992). The friendship network as a decision-making resource: Dispositional moderators of social influences on organizational choice. Journal of Personality and Social Psychology, 62, 168 180.
31. Kristof, A. L. (1996). Person-organization fit: An integrative review of its conceptualizations, measurement, and implications. Personnel Psychology, 49, 1 49.
32. Liden, R. C. Parsons, C. K. (1986). A field study of job applicant interview perceptions, alternative opportunities, and demographic characteristics. Personnel Psychology, 39, 109 122.
33. Orne, M. T. (1962). On the social psychology of the psychological experiment: With particular reference to demand characteristics and their implications. American Psychologist, 17, 776 783.
34. Preacher, K. J. Leonardelli, G. J. (2001, March). Calculation for the Sobel test: An interactive calculation tool for mediation tests Computer software. Retrieved November 4, 2005, from http://www.quantpsy.org
35. Ryan, A. M., Sacco, J. M., McFarland, L. A. Kriska, S. D. (2000). Applicant self-selection: Correlates of withdrawal from a multiple hurdle process. Journal of Applied Psychology, 85, 163 179.
36. Rynes, S. L., Bretz, R. D., Jr. Gerhart, B. (1991). The importance of recruitment in job choice: A different way of looking. Personnel Psychology, 44, 487 521.
37. Soelberg, P. O. (1967). Unprogrammed decision making. Industrial Management Review, 8, 19 29.
38. Smith, R. E. Vogt, C. A. (1995). The effects of integrating advertising and negative word-of-mouth communications on message processing and response. Journal of Consumer Psychology, 4, 133 151.
39. Snyder, M. Gangestad, S. (1986). On the nature of self-monitoring: Matters of assessment, matters of validity. Journal of Personality and Social Psychology, 51, 125 139.
40. Turban, D. B. (2001). Organizational attractiveness as an employer on college campuses: An examination of the applicant population. Journal of Vocational Behavior, 58, 293 312.
41. Turban, D. B. Keon, T. L. (1993). Organizational attractiveness: An interactionist perspective. Journal of Applied Psychology, 78, 184 193.
42. van Hooft, E. A. J., Born, M. P., Taris, T. W. Van der Flier, H. (2004). Job search and the theory of planned behavior: Minority-majority group differences in The Netherlands. Journal of Vocational Behavior, 65, 366 390.
43. Van Hoye, G. Lievens, F. (2005). Recruitment-related information sources and organizational attractiveness: Can something be done about negative publicity? International Journal of Selection and Assessment, 13, 179 187.
44. Wooten, D. B. Reed, A., II. 1998). Informational influence and the ambiguity of product experience: Order effects on the weighting of evidence. Journal of Consumer Psychology, 7, 79 99.
45. Zottoli, M. A. Wanous, J. P. (2000). Recruitment source research: Current status and future directions. Human Resource Management Review, 10, 353 382.