메뉴 건너뛰기




Volumn 100, Issue 8, 2007, Pages 368-374

Emotional intelligence and patient-centred care

Author keywords

[No Author keywords available]

Indexed keywords

BURNOUT; DATA BASE; EMOTIONAL INTELLIGENCE; EVIDENCE BASED PRACTICE; HEALTH CARE PERSONNEL; HEALTH CARE POLICY; HEALTH CARE PRACTICE; HUMAN; INTELLIGENCE QUOTIENT; JOB PERFORMANCE; JOB SATISFACTION; JOB STRESS; MEDICAL RESEARCH; PATIENT CARE; PSYCHOLOGIST; REVIEW;

EID: 34548108441     PISSN: 01410768     EISSN: None     Source Type: Journal    
DOI: 10.1258/jrsm.100.8.368     Document Type: Review
Times cited : (81)

References (43)
  • 1
    • 34548098263 scopus 로고    scopus 로고
    • Department of Health, London: Stationery Office
    • Department of Health. SoSf. NHS Plan. London: Stationery Office, 2000
    • (2000) SoSf. NHS Plan
  • 2
    • 0033530271 scopus 로고    scopus 로고
    • Service excellence in health care
    • Mayer T, Cates RJ. Service excellence in health care. JAMA 1999;282:1281-3
    • (1999) JAMA , vol.282 , pp. 1281-1283
    • Mayer, T.1    Cates, R.J.2
  • 3
    • 0035941663 scopus 로고    scopus 로고
    • Towards a global definition of patient centred care
    • Stewart M. Towards a global definition of patient centred care. BMJ 2001;322:444-5
    • (2001) BMJ , vol.322 , pp. 444-445
    • Stewart, M.1
  • 4
    • 0034685238 scopus 로고    scopus 로고
    • Misunderstandings in prescribing decisions in general practice: Qualitative study
    • Britten N, Stevenson FA, Barry CA, Barber N, Bradley CP. Misunderstandings in prescribing decisions in general practice: qualitative study. BMJ 2000;320:484-7
    • (2000) BMJ , vol.320 , pp. 484-487
    • Britten, N.1    Stevenson, F.A.2    Barry, C.A.3    Barber, N.4    Bradley, C.P.5
  • 5
    • 15944408398 scopus 로고    scopus 로고
    • Emotional intelligence: Essential for developing nurse leaders
    • Amendolair D. Emotional intelligence: Essential for developing nurse leaders. Nurse Leader 2003;1:25-7
    • (2003) Nurse Leader , vol.1 , pp. 25-27
    • Amendolair, D.1
  • 6
    • 0035524133 scopus 로고    scopus 로고
    • Emotional intelligence: A vital prerequisite for recruitment in nursing
    • Cadman C, Brewer J. Emotional intelligence: a vital prerequisite for recruitment in nursing. J Nurs Manag 2001;9:321-4
    • (2001) J Nurs Manag , vol.9 , pp. 321-324
    • Cadman, C.1    Brewer, J.2
  • 7
    • 0034106054 scopus 로고    scopus 로고
    • Use of 'emotional intelligence' as one measure of medical school applicants' noncognitive characteristics
    • Elam CL. Use of 'emotional intelligence' as one measure of medical school applicants' noncognitive characteristics. Academic Medicine 2000;75:445-6
    • (2000) Academic Medicine , vol.75 , pp. 445-446
    • Elam, C.L.1
  • 9
    • 0037045452 scopus 로고    scopus 로고
    • Defining and assessing professional competence
    • Epstein RM, Hundert EM. Defining and assessing professional competence. JAMA 2002;287:226-5
    • (2002) JAMA , vol.287 , pp. 226-225
    • Epstein, R.M.1    Hundert, E.M.2
  • 10
    • 0036894548 scopus 로고    scopus 로고
    • The power of servant leadership to transform health care organisations for the 21st-century economy
    • Schwartz RW, Tumblin TF. The power of servant leadership to transform health care organisations for the 21st-century economy. Arch Surg 2002;137:1419-27
    • (2002) Arch Surg , vol.137 , pp. 1419-1427
    • Schwartz, R.W.1    Tumblin, T.F.2
  • 11
    • 3042781840 scopus 로고    scopus 로고
    • Helping medical students identify their emotional intelligence
    • Lewis N, Rees C, Hudson N. Helping medical students identify their emotional intelligence. Med Educ 2004;38:563
    • (2004) Med Educ , vol.38 , pp. 563
    • Lewis, N.1    Rees, C.2    Hudson, N.3
  • 12
    • 14844312065 scopus 로고    scopus 로고
    • Emotional intelligence: A primal dimension of nursing leadership?
    • Herbert R, Edgar L. Emotional intelligence: a primal dimension of nursing leadership? Can J Nurs Leader 2004;17:56-63
    • (2004) Can J Nurs Leader , vol.17 , pp. 56-63
    • Herbert, R.1    Edgar, L.2
  • 13
    • 0032608476 scopus 로고    scopus 로고
    • Emotional intelligence: A missing ingredient?
    • Bellack JP. Emotional intelligence: a missing ingredient? J Nurs Educ 1999;38:3-4
    • (1999) J Nurs Educ , vol.38 , pp. 3-4
    • Bellack, J.P.1
  • 15
    • 84986173471 scopus 로고    scopus 로고
    • Can emotional intelligence be measured and developed?
    • Dulewicz V, Higgs M. Can emotional intelligence be measured and developed? Leader Org Dev J 1999;20:242-52
    • (1999) Leader Org Dev J , vol.20 , pp. 242-252
    • Dulewicz, V.1    Higgs, M.2
  • 16
    • 3142754885 scopus 로고    scopus 로고
    • Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net
    • Van Rooy DL, Viswesvaran C. Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net. J Vocat Behav 2004;65:71-95
    • (2004) J Vocat Behav , vol.65 , pp. 71-95
    • Van Rooy, D.L.1    Viswesvaran, C.2
  • 21
    • 0346268855 scopus 로고    scopus 로고
    • The role of trait emotional intelligence in academic performance and deviant behavior at school
    • Petrides KV, Frederickson N, Furnham A. The role of trait emotional intelligence in academic performance and deviant behavior at school. Personality and Individual Differences 2004;36:277-93
    • (2004) Personality and Individual Differences , vol.36 , pp. 277-293
    • Petrides, K.V.1    Frederickson, N.2    Furnham, A.3
  • 24
    • 0010738051 scopus 로고    scopus 로고
    • Emotional intelligence as a self-regulatory process: A social cognitive view
    • Martinez-Pons M. Emotional intelligence as a self-regulatory process: A social cognitive view. Imagination, Cognition and Personality 1999;19:331-50
    • (1999) Imagination, Cognition and Personality , vol.19 , pp. 331-350
    • Martinez-Pons, M.1
  • 26
    • 0036267582 scopus 로고    scopus 로고
    • The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study
    • Wong C-S, Law KS. The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leader Q 2002;13:243-74
    • (2002) Leader Q , vol.13 , pp. 243-274
    • Wong, C.-S.1    Law, K.S.2
  • 27
    • 0036238270 scopus 로고    scopus 로고
    • Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus
    • Jordan PJ, Ashkanasy NM, Hartel CEJ, Hooper GS. Workgroup emotional intelligence: Scale development and relationship to team process effectiveness and goal focus. Human Resource Management Review 2002;12:195-214
    • (2002) Human Resource Management Review , vol.12 , pp. 195-214
    • Jordan, P.J.1    Ashkanasy, N.M.2    Hartel, C.E.J.3    Hooper, G.S.4
  • 29
    • 0001204902 scopus 로고    scopus 로고
    • Emotional intelligence moderates the relationship between stress and mental health
    • Ciarrochi J, Deane FP, Anderson S. Emotional intelligence moderates the relationship between stress and mental health. Personality and Individual Differences 2002;32:197-209
    • (2002) Personality and Individual Differences , vol.32 , pp. 197-209
    • Ciarrochi, J.1    Deane, F.P.2    Anderson, S.3
  • 31
    • 20744431887 scopus 로고    scopus 로고
    • Some historical and scientific issues related to research on emotional intelligence
    • Landy F. Some historical and scientific issues related to research on emotional intelligence. J Org Behav 2005;26:411-24
    • (2005) J Org Behav , vol.26 , pp. 411-424
    • Landy, F.1
  • 33
    • 20744445019 scopus 로고    scopus 로고
    • A review and critique of emotional intelligence measures
    • Conte J. A review and critique of emotional intelligence measures. J Org Behav 2005;26:433-40
    • (2005) J Org Behav , vol.26 , pp. 433-440
    • Conte, J.1
  • 34
    • 1542318594 scopus 로고    scopus 로고
    • Using an ability-based measure of emotional intelligence to predict individual performance, group performance, and group citizenship behaviours
    • Day AL, Carroll SA. Using an ability-based measure of emotional intelligence to predict individual performance, group performance, and group citizenship behaviours. Personality and Individual Differences 2004;36:1443-58
    • (2004) Personality and Individual Differences , vol.36 , pp. 1443-1458
    • Day, A.L.1    Carroll, S.A.2
  • 36
    • 0036845674 scopus 로고    scopus 로고
    • Physicians' emotional intelligence and patient satisfaction
    • Wagner P, Ginger MC, Grant MM, Gore JR, Owens C. Physicians' emotional intelligence and patient satisfaction. Fam Med 2002;34:750-4
    • (2002) Fam Med , vol.34 , pp. 750-754
    • Wagner, P.1    Ginger, M.C.2    Grant, M.M.3    Gore, J.R.4    Owens, C.5
  • 38
    • 0035496675 scopus 로고    scopus 로고
    • Exploring the relationship between work stress, years of experience and emotional competency using a sample of Australian mental health nurses
    • Humpel N, Caputi P. Exploring the relationship between work stress, years of experience and emotional competency using a sample of Australian mental health nurses. J Psychiatr Mem Health Nurs 2001;8:399-403
    • (2001) J Psychiatr Mem Health Nurs , vol.8 , pp. 399-403
    • Humpel, N.1    Caputi, P.2
  • 39
    • 0141886159 scopus 로고    scopus 로고
    • Emotional intelligence and perceived stress in dental undergraduates
    • Pau AKH, Croucher R. Emotional intelligence and perceived stress in dental undergraduates. J Dent Educ 2003;67:1023-8
    • (2003) J Dent Educ , vol.67 , pp. 1023-1028
    • Pau, A.K.H.1    Croucher, R.2
  • 40
    • 0035344059 scopus 로고    scopus 로고
    • Use of the Emotional Quotient Inventory in medical education
    • Wagner P, Jester D, Moseley G. Use of the Emotional Quotient Inventory in medical education. Acad Med 2001;76:506-7
    • (2001) Acad Med , vol.76 , pp. 506-507
    • Wagner, P.1    Jester, D.2    Moseley, G.3
  • 42
    • 0034022260 scopus 로고    scopus 로고
    • Measuring emotional intelligence of medical school applicants
    • Carrothers RM, Gregory SG, Gallagher TJ. Measuring emotional intelligence of medical school applicants. Acad Med 2000;75:456-63
    • (2000) Acad Med , vol.75 , pp. 456-463
    • Carrothers, R.M.1    Gregory, S.G.2    Gallagher, T.J.3
  • 43
    • 29144497866 scopus 로고    scopus 로고
    • Emotional intelligence in medical education: Measuring the unmeasurable?
    • Lewis N, Rees C, Hudson N, Bleakley A. Emotional intelligence in medical education: Measuring the unmeasurable? Adv Health Sci Educ 2005;10:339-55
    • (2005) Adv Health Sci Educ , vol.10 , pp. 339-355
    • Lewis, N.1    Rees, C.2    Hudson, N.3    Bleakley, A.4


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.