A video method for empirically studying wait-perception bias

Journal of Operations Management

Volumn 25, Issue 5, 2007, Pages 1055-1066

  Seawright, Kristie K ^a   Sampson, Scott E ^a  

^a BRIGHAM YOUNG UNIVERSITY   (United States)

Author keywords

Data collection methodology; Empirical studies; Queuing

Indexed keywords

COSTS; DATA ACQUISITION; INDUSTRIAL MANAGEMENT; OPERATIONS RESEARCH; QUEUEING THEORY;

DATA COLLECTION METHODOLOGY; QUEUING RESEARCH;

VIDEO STREAMING;

EID: 34548039739     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2006.10.006     Document Type: Article

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