A framework for facilitating adaptation to organizational transition

Journal of Organizational Change Management

Volumn 20, Issue 5, 2007, Pages 721-739

  Marks, Mitchell Lee ^a  

^a SAN FRANCISCO STATE UNIVERSITY   (United States)

Author keywords

Acquisitions and mergers; Downsizing; Transition management

Indexed keywords

EID: 34548030870     PISSN: 09534814     EISSN: None     Source Type: Journal    
DOI: 10.1108/09534810710779126     Document Type: Article

References (72)

1. Bass, B. (1985), Leadership and Performance Beyond Expectations, The Free Press, New York, NY.
2. Bommer, W.H., Rich, G.A. and Rubin, R.S. (2005), "Changing attitudes about change: longitudinal effects of transformational leader behavior on employee cynicism about organizational change", Journal of Organizational Behavior, Vol. 26, pp. 733-53.
3. Bridges, W. (1991), Managing Transitions, Addison-Wesley, Reading, MA.
4. Brockner, J. (1992), "Managing the effects of layoffs on survivors", California Management Review, Vol. 34, pp. 9-28.
5. Buch, K. and Aldridge, J. (1991), "OD under conditions of organizational decline", Organization Development Journal, Vol. 9, pp. 1-5.
6. Burke, R.J. (2002), "Organizational transitions", in Cooper, C.L. and Burke, R.J. (Eds), The New World of Work, Blackwell, Malden, MA.
7. Burke, W.W. (2003), Organization Change, Sage, Thousand Oaks, CA.
8. Cameron, K.S., Sutton, R.I. and Whetton, D.A. (1987), Research in Organizational Decline: Frameworks, Research, and Prescriptions, Ballinger, Cambridge, MA.
9. Cascio, W.F. (1993), "Downsizing: what do we know? What have we learned?", Academy of Management Executive, Vol. 7, pp. 95-104.
10. Cascio, W.F., Young, C.E. and Morris, J.R. (1997), "Financial consequences of employment-change decisions in major U.S. corporations", Academy of Management Journal, Vol. 40, pp. 1175-89.
11. Chattopadyhah, P., Glick, W.H. and Huber, G.B. (2001), "Organizational actions in response to threats and opportunities", Academy of Management Journal, Vol. 44, pp. 937-55.
12. Ciulla, J.B. (2000), The Working Life, Times Books, New York, NY.
13. Coch, L. and French, J.R.P. Jr (1948), "Overcoming resistance to change", Human Relations, August, pp. 512-32.
14. Cunliffe, A. (2002), "Reflexive dialogical practice in management learning", Management Learning, Vol. 33 No. 1, pp. 35-61.
15. Dalton, G. (1970), "Influence and organizational change", in Dalton, G., Lawrence, P. and Greiner, L. (Eds), Organizational Change and Development, Irwin-Dorsey, Homewood, IL.
16. Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I.L. and Rhoades, L. (2002), "Perceived survivor support: contributions to perceived organizational support and employee retention", Journal of Applied Psychology, Vol. 87, pp. 565-73.
17. Floyd, S.W. and Wooldridge, B. (1997), "Middle management's strategic influence and organizational performance", Journal of Management Studies, Vol. 34, pp. 465-85.
18. Frederickson, B.L. (2001), "The role of positive emotions in positive psychology", American Psychologist, Vol. 56, pp. 218-26.
19. Frost, P.J. (2003), Toxic Emotions at Work, Harvard Business School Press, Boston, MA.
20. Fugate, M., Kinicki, A.J. and Scheck, C.L. (2002), "Coping with an organizational merger over four stages", Personnel Psychology, Vol. 55, pp. 905-28.
21. George, J.M. (2000), "Emotions and leadership: the role of emotional intelligence", Human Relations, Vol. 53, pp. 1027-55.
22. Gioia, D.A. and Thomas, J.B. (1996), "Identity, image and issue interpretation: sensemaking during strategic change in academia", Administrative Science Quarterly, Vol. 41, pp. 370-403.
23. Graddick, M.M. and Cairo, P.C. (1998), "Helping people and organizations deal with the impact of competitive challenge: an AT&T case study", in Gowing, M.K., Kraft, J.D. and Quick, J.C. (Eds), The New Organizational Reality: Downsizing, Restructuring and Revitalization, American Psychological Association, Washington, DC.
24. Greenberg, E.R. (1990), "The latest AMA survey on downsizing", Compensation & Benefits Review, Vol. 22, pp. 66-71.
25. Harkness, A.M.B., Long, B.C., Bermbach, N., Patterson, K., Jordan, S. and Kahn, H. (2005), "Talking about work stress: discourse analysis and implications for stress interventions", Work & Stress, Vol. 19 No. 2, pp. 121-36.
26. Hoskisson, R.E. and Hitt, M.A. (1994), Downscoping: How to Tame the Diversified Firm, Oxford University Press, New York, NY.
27. House, R.J. and Shamir, B. (1993), "Toward the integration of transformational, charismatic, and visionary theories", in Chemers, M.M. and Ayman, R. (Eds), Leadership Theory and Research, Academic Press, San Diego, CA.
28. Humphrey, R.H. (2002), "The many faces of emotional leadership", Leadership Quarterly, Vol. 13, pp. 493-504.
29. Huy, Q.N. (2002), "Emotional balancing of organizational continuity and radical change: the contribution of middle managers", Administrative Science Quarterly, Vol. 47, pp. 31-69.
30. Kanter, R.M. (1983), The Change Masters: Innovation and Entrepreneurship in the American Corporation, Simon & Schuster, New York, NY.
31. Kellett, J.B., Humphrey, R.H. and Sleeth, R.G. (2006), "Empathy and the emergence of task and relations leaders", Leadership Quarterly, Vol. 17, pp. 146-62.
32. Kiefer, T. (2005), "Feeling bad: antecedents and consequences of negative emotions in ongoing change", Journal of Organizational Behavior, Vol. 26, pp. 875-97.
33. Kotter, J.P. (1995), "Leading change: why transformation efforts fail", Harvard Business Review, Vol. 2, pp. 59-67.
34. Kouzes, J.M. and Posner, B.Z. (2002), The Leadership Challenge, 3rd ed., Jossey-Bass, San Francisco, CA.
35. Krackhardt, D. and Hanson, J.R. (1993), "Informal networks: the company behind the chart", Harvard Business Review, Vol. 71, pp. 104-11.
36. Larkin, T.J. and Larkin, S. (1996), "Reaching and changing frontline employees", Harvard Business Review., Vol. 74, pp. 95-104.
37. Lawler, E.E. III (1992), The Ultimate Advantage: Creating the High Involvement Organization, Jossey-Bass, San Francisco, CA.
38. Lazarus, R.S. (1991), Emotion and Adaptation, Oxford University Press, London.
39. Lazarus, R. and Folkman, S. (1984), Stress, Appraisal, and Coping, Springer, New York, NY.
40. Lewin, K. (1947), "Frontiers in group dynamics", Human Relations, Vol. 1, pp. 5-41.
41. Marks, M.L. (1995), "The CEO's mea culpa", Across the Board, Vol. 26, pp. 36-40.
42. Marks, M.L. (2003a), Charging Back Up the Hill: Workplace Recovery after Mergers, Acquisitions, and Downsizings, Jossey-Bass, San Francisco, CA.
43. Marks, M.L. (2003b), "Revitalization after resizing", in DeMeuse, K.P. and Marks, M.L. (Eds), Resizing the Organization, Jossey-Bass, San Francisco, CA.
44. Marks, M.L. and Baitch, D.J. (2005), "Measuring employee opinions during mergers and acquisitions", in Kraut, A.I. (Ed.), Getting Action from Organizational Surveys: New Concepts, Methods, and Applications, Jossey-Bass, San Francisco, CA.
45. Marks, M.L. and DeMeuse, K.P. (2003), "The realities of resizing", in DeMeuse, K.P. and Marks, M.L. (Eds), Resizing the Organization, Jossey-Bass, San Francisco, CA.
46. Marks, M.L. and Mirvis, P.H. (1985), "Merger syndrome: stress and uncertainty", Mergers and Acquisitions, Vol. 20 No. 2, pp. 50-5.
47. Marks, M.L. and Mirvis, P.H. (1998), Joining Forces: Making One Plus One Equal Three in Mergers, Acquisitions, and Alliances, Jossey-Bass, San Francisco, CA.
48. Mirvis, P.H. and Marks, M.L. (1986), "Merger syndrome: managing organizational crises", Mergers and Acquisitions, Vol. 20 No. 3, pp. 71-7.
49. Moos, R.H. (1976), Human Adaptation: Coping with Life Crises, Heath, Lexington, MA.
50. Nadler, D.A. and Tushman, M.L. (1988), Strategic Organizational Design, Scott/Foreman, Glenview, IL.
51. O'Toole, J. (1995), Leading Change, Jossey-Bass, San Francisco, CA.
52. Parker, S.K., Chmiel, N. and Wall, T.D. (1997), "Work characteristics and employee well-being within a context of strategic downsizing", Journal of Occupational Health Psychology, Vol. 2, pp. 289-303.
53. Parkes, C.M. (1971), "Psycho-social transitions", Social Science and Medicine, Vol. 5 No. 2, pp. 101-15.
54. Pascale, R., Millemann, M. and Goija, L. (1997), "Changing the way we change", Harvard Business Review, Vol. 75, pp. 126-39.
55. Pederit, S.K. (2000), "Rethinking resistance and recognizing ambivalence: a multidimensional view of attitudes toward an organizational change", Academy of Management Review, Vol. 25, pp. 783-95.
56. Pursar, R.E. and Petranker, J. (2005), "Unfreezing the future: exploring the dynamic of time in organizational change", Journal of Applied Behavioral Science, Vol. 41, pp. 182-203.
57. Reichers, A.E., Wanous, J.P. and Austin, J.T. (1997), "Understanding and managing cynicism about organizational change", Academy of Management Executive, Vol. 11 No. 1, pp. 48-59.
58. Ross, J. and Staw, B.M. (1993), "Organizational escalation and exit: lessons from the Shoreham nuclear power plant", Academy of Management Journal, Vol. 36, pp. 701-32.
59. Rousseau, D.M. (1996), "Changing the deal while keeping the people", Academy of Management Executive, Vol. 10, pp. 50-61.
60. Sagie, A. and Koslowski, M. (1994), "Organizational attitudes and behaviors as a function of participation in strategic and tactical change decisions: an application of path-goal theory", Journal of Organizational Behavior, Vol. 15, pp. 37-47.
61. Schlossberg, N.K. (1981), "A model for analyzing human adaptation to transition", The Counseling Psychologist, Vol. 9 No. 2, pp. 2-18.
62. Schweiger, D.M. and DeNisi, A.A. (1991), "Communication with employees following a merger: a longitudinal field experiment", Academy of Management Journal, Vol. 34, pp. 110-35.
63. Stahl, G.K. and Mendenhall, M.E. (2005), Mergers and Acquisitions: Managing Culture and Human Resources, Stanford Business Books, Stanford, CA.
64. Staw, B.M., Sandelands, L.E. and Dutton, J.E. (1992), "Threat-rigidity effects in organizational behavior: a multi-level analysis", Administrative Science Quarterly, Vol. 26, pp. 501-24.
65. Tannenbaum, R. and Hanna, R.W. (1985), "Holding on, letting go, and moving on: understanding a neglected perspective on change", in Tannenbaum, R., Margulies, N. and Massarik, F. (Eds), Human Systems Development, Jossey-Bass, San Francisco, CA, pp. 95-121.
66. Terry, D.J., Callan, V.J. and Sartori, G. (1996), "Employees' adjustment to an organizational merger: stress, coping and intergroup differences", Stress Medicine, Vol. 12, pp. 105-22.
67. Urch Druskat, V. and Wolff, S.B. (2001), "Building the emotional intelligence of groups", Harvard Business Review, Vol. 79 No. 3, pp. 80-90.
68. Vince, R. (2006), "Being taken over: managers' emotions and rationalizations during a company takeover", Journal of Management Studies, Vol. 42, pp. 343-65.
69. Weick, K.E. (1979), The Social Psychology of Organizing, 2nd ed., Addison-Wesley, Reading, MA.
70. Weick, K.E. (1995), Sensemaking in Organizations, Sage, Thousand Oaks, CA.
71. Weick, K.E. and Quinn, R.E. (1999), "Organization change and development", Annual Review of Psychology, Vol. 50, pp. 361-86.
72. Zimbardo, P.G. and Leippe, M.R. (1991), The Psychology of Attitude Change and Social Influence, McGraw-Hill, New York, NY.