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Brue, G. (2002) Six Sigma for Managers, McGraw Hill, New York, New York.
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Chowdhury, S. (2002) Design For Six Sigma, Dearborn Trade Publishing Co., Chicago, Illinois.
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Creveling, C., Slutsky, J., Antis, Jr., D. (2003) Design for Six Sigma in Technology and Product Development, Prentiss Hall, Upper Saddle River, New Jersey.
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de Mast, J. (2006) "Six Sigma and competitive advantage," Total Quality Management & Business Excellence, May, Vol. 17 Issue 4, pp. 455-464.
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Holtz, R. and Campbell, P. (2004) "Six Sigma: Its implementation in Ford's facility management and maintenance functions," Journal of Facilities Management, March, Vol. 2 Issue 4, pp. 320-329.
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A conceptual model for the application of Six Sigma methodologies to supply chain improvement
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Knowles, G., Whicker, L., Femat, J., Canales, F. (2005) "A conceptual model for the application of Six Sigma methodologies to supply chain improvement," International Journal of Logistics: Research & Applications, March, Vol. 8 Issue 1, pp. 51-65.
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The Power of Ultimate Six Sigma: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total Business Excellence
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Lawton, L. (2004) "The Power of Ultimate Six Sigma: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total Business Excellence," Journal of Organizational Excellence, Summer, Vol. 23 Issue 3, p108.
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Linderman, K., Schroeder, R., Zaheer, S., Choo, A. (2003) "Six Sigma: a goal-theoretic perspective," Journal of Operations Management, March, Vol. 21 Issue 2, pp. 193-203.
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Pande, P., Neuman, R., Cavanagh, R. (2000a) The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance, McGraw Hill, New York.
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Integrating Six Sigma with total Quality Management: A Case Example for Measuring Medication Errors
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Revere, L. and Black, K. (2003) "Integrating Six Sigma with total Quality Management: A Case Example for Measuring Medication Errors," Journal of Healthcare Management; November/December, Vol. 48 Issue 6, pp. 377-391.
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Improving the Odds: Combining Six Sigma and Online Market Research for Better Customer Service
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Rylander, D. and Provost, T. (2006) "Improving the Odds: Combining Six Sigma and Online Market Research for Better Customer Service," SAM Advanced Management Journal, Winter, Vol. 71 Issue 1, pp. 13-19.
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Thawani, S. (2004) "Six Sigma-Strategy for Organizational Excellence," Total Quality Management & Business Excellence, July/August, Vol. 15 Issue 5/6, pp. 655-664.
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Voelkel, J. (2005) "What Makes a Six Sigma Project Successful?" Quality Progress, May, Vol. 38 Issue 5, pp. 66-68.
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