Knowledge of inter-customer relations as a source of value creation and commitment in financial service firm's intermediation

Service Industries Journal

Volumn 27, Issue 5, 2007, Pages 563-582

  Eriksson, Kent ^a   Fjeldstad, Øystein D ^a   Sasson, Amir ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

FINANCIAL SERVICES; INDUSTRIAL PRACTICE; INNOVATION; KNOWLEDGE; PATRON-CLIENT RELATIONS; PERFORMANCE ASSESSMENT; STANDARDIZATION; STRATEGIC APPROACH;

EID: 34547588883     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060701411724     Document Type: Article

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